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附近酒店
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1 - 6 条点评,共 9,924 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
1周前点评 通过移动设备发表

首先我想说的是Grand Memories Splash度假村是一个适合全家度假的好地方,我们觉得很安全。酒吧服务员拉蒙·富尔戈是个很棒的人,他让我们的住宿变得很特别,他每天都照顾我们。我们从来没有在工作人员那里得到过这样的人性化体验,拉蒙是这家度假村的荣誉。我们永远不会忘记他,因为他给我们家留下了深刻印象。我强烈推荐你下次度假来这里。

1  感谢 micko747
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
PRbluediamond,Grand Memories Splash 的 Gerente,回复了这篇点评回复时间:1周前
Google 翻译

Dear micko747,

Thank you for taking the time to share your experience with us at Grand Memories Splash. We are glad the facilities and services offered to you by our staff were to your complete satisfaction.

We work hard to treat our guest’s will! We’ll make sure that our staff gets the recognition they deserve.

We love to read when our guests leave the hotel with good expectations so they can recommend it and visit it once more. Thanks a lot for this!

We are looking forward to the pleasure of welcoming you again in our Hotel and assure you that you will enjoy superior services and facilities on your next visit.

Warm regards from paradise,

Sincerely,
Grand Memories Team.

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年4月28日的点评

很棒的旅游胜地!只是不要和旅游恶霸们一起抢早餐。游泳池和海滩很漂亮。步行很短的时间或骑车到罗亚尔顿度假胜地后,从这里可以走到海滩。所有的员工都很友好。

与这家酒店合作收集的点评
感谢 Connector17941215618
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
PRbluediamond,Grand Memories Splash 的 Gerente,回复了这篇点评2019年5月3日已回复
Google 翻译

Dear Connector17941215618,

We would like to thank you for taking the time to write this review with detailed highlights about your stay.

For us in a gratifying pleasure to know that you enjoyed all our services in our facilities, like the pool, the beach, the staff service and etc. Thanks a lot for the compliment.

Regarding about the staff from Travel Smart, if some of them did not perform properly we sincerely apologize and assure you that the hotel does not agree with this conduct.

We are looking forward to the pleasure of welcoming you again in our Hotel and assure you that you will enjoy superior services and facilities on your next visit.

Cordially,
Grand Memories Team.

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2019年4月7日的点评 通过移动设备发表

我们在酒店度过了一个美妙的假期,但是我们希望能在入住期间足够了解到酒店能够提供的服务,入住第六天的时候我才发现酒店每天有8-9次健身课,包括TRX,新兵训练营和瑜伽。不幸的是,酒店并没有张贴这样的通知:。今天早上,我和乔恩一起上了一堂很棒的新兵训练营课,我发现健身房的教练亚历山大对我们帮助很大。我喜欢这个地方,但我觉得我们本可以度过更好的时光!

感谢 Mom1237898
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PRbluediamond,Grand Memories Splash 的 Manager,回复了这篇点评2019年4月8日已回复
Google 翻译

Dear Mom1237898,

Receive a warm regard from paradise!

We heartily appreciate your taking the time to write such a kind review on our resort Grand Memories. We are delighted to read that you spent a most wonderful holiday.

It is a pleasure to read how much you have enjoyed your fitness clases at Royalton, that’s why with comments like this, we encouraged ourselves to improve the quality of our service and to continue developing our products. Thank for that! However, we want to apologize because you were not advised before your arrived about this kind of activities that we have for our guests.

We are looking forward to the pleasure of welcoming you again in our Hotel and assure you that you will enjoy superior services and facilities on your next visit.

Sincerely,
Grand Memories Team.

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2019年3月30日的点评

这是我们第二次入住这家酒店,也是第四次到蓬塔卡纳旅行。工作人员非常友好有趣。房间很很,床很舒服。食物有很多选择。海底餐厅是我们最不喜欢的。水上乐园很有趣。海滩令人惊叹,步行仅6分钟,或乘坐1分钟的电车可达。表演很有趣。

与这家酒店合作收集的点评
感谢 rsp819
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
General_ManagerPUJ,Grand Memories Splash 的 General Manager,回复了这篇点评2019年4月1日已回复
Google 翻译

Dear rsp819;

Receive a warm regard from Grand Memories team;

We are honored for you having chosen our resort at Punta Cana and we are delighted to read that you spent a most wonderful holiday.

We strive to deliver a deluxe vacation to all of our guests and we appreciate very much your lovely feedback about our facilities, services and entertainment options. Comments like yours are our best reward.

We are sincerely looking forward to the pleasure of welcoming you again in Grand Memories and assure you that you will enjoy superior services and facilities on your next visit.

Kindest regards,

Grand Memories Team.

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2019年2月23日的点评

总的来说,这家度假村很漂亮,很干净,钻石俱乐部的房间也很不错,离公园很近,但是大楼里的制冰机坏了。班车服务很好,海滩也很不错。我唯一的抱怨是,餐厅的菜肴和杯子都有一种难闻的气味,尤其是在早餐时间。

与这家酒店合作收集的点评
感谢 Passenger59513127914
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
PRbluediamond,Grand Memories Splash 的 Gerente,回复了这篇点评2019年2月25日已回复
Google 翻译

Dear Passenger59513127914,

Receive a warm regard from Grand Memories Splash!

We would like to thank you for taking the time to write this review with detailed highlights about your stay.

We apologize for any inconvenience you may have had during your stay at the hotel. We have taken all your comments and have sent them to the general department for a solution as soon as possible to your next visit.

We are looking forward to the pleasure of welcoming you again in our Hotel and assure you that you will enjoy superior services and facilities on your next visit.

Sincerely,
Grand Memories Team.

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2019年2月16日的点评

自助餐的食物非常棒,餐厅和班车服务很方便。工作人员不厌其烦地回答各种问题,满足了我们的需求。推荐家庭出游和情侣出游的人们来住。

与这家酒店合作收集的点评
1  感谢 Companion612549
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
PRbluediamond,Grand Memories Splash 的 Manager,回复了这篇点评2019年2月19日已回复
Google 翻译

Dear Companion612549

Thank you very much for taking the time to review our property. It's always heartwarming to hear that our cooking was appreciated.

We work hard to treat our guest’s will! We’ll make sure that our staff gets the recognition they deserve.

We are looking forward to the pleasure of welcoming you again in our Hotel and assure you that you will enjoy superior services and facilities on your next visit.

Sincerely,
Grand Memories Team.

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