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附近酒店
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1 - 6 条点评,共 688 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
3周前点评 通过移动设备发表

这是你经常在亚洲会见到的,一家大酒店维持了数十年,地毯破旧肮脏,自助早餐糟透了,油漆剥落,电视模糊。如果你在意价格,那么还行,但如果你想有一个美好的体验,那么去其他已经现代化的地方,那里的老板不会安于现状。

感谢 Rohit V
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Theodora_Edward,金马伦高地遗产酒店 的 Manager,回复了这篇点评回复时间:2天前
Google 翻译

Dear Mr/Ms Rohit,

Thank you for taking the time to write your comments during your recent stay at Heritage Hotel Cameron Highlands. Your valuable feedback is very much appreciated and we apologize that we did not meet your expectations.

We were disappointed to learn of the shortcomings you experienced and rest assured that the issues highlighted are shared with the team and Management, in an attempt to correct and improve our products & food quality.

We do hope that we may have the pleasure of welcoming you back in the near future.

Kind regards,
Theodora Edward
Executive Assistant Manager

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2018年7月25日点评

酒店性价比很高,非常值得。酒店周围非常漂亮,视野很棒,可以尽情欣赏金马伦高地。酒店员工友好,乐于助人。房间宽敞,干净。酒店自助早餐价格合理,选择多样。以后再来金马伦高地,我们还会住这。

感谢 viviensin
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.en.tripadvisor.com.hk 查看原文
Theodora_Edward,金马伦高地遗产酒店 的 Manager,回复了这篇点评回复时间:2018年8月5日
Google 翻译

Dear Mr/Ms Viviensin,

Thank you for your positive feedback and it was a pleasure to note that you had a pleasant stay with us on your recent trip to Cameron Highlands. Rest assured, that we will take you comments for further encouragement within the team to ensure the best possible service is extended consistently.

We were very much look forward to welcoming you back in the near future.


Kind regards,
Theodora Edward
Executive Assistant Manager

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2018年3月26日点评

我们就在这里住了一个晚上,但是酒店非常舒适。早上我们要早起远足,所以不能享用酒店提供的早餐,但是酒店员工表示可以早上六点给我们准备一份打包的早餐。我表示怀疑,是否酒店能够准时备好早餐,但是很明显是我错了,当我们要出发的时候,早餐已经准备好了。此外,酒店员工很热情,我们回来得比预计晚一点,员工推迟了一会退房的时间。总的来说,这家酒店麻雀虽小五脏俱全,员工都很用心,把我们原本平淡无奇的旅行变得充满回忆。

感谢 David S
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com.my 查看原文
Theodora_Edward,金马伦高地遗产酒店 的 Manager,回复了这篇点评回复时间:2018年4月17日
Google 翻译

Dear Sir/Madam,

Thank you for your kinds words and the time you took to share them with us.

It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take you comments for further encouragement within the team to ensure personal service is continuously extended to our guests.

We are grateful for your support and look forward to welcoming you back to Heritage Hotel in the future.

Kind regards,
Theodora Edward
Executive Assistant Manager

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2018年3月7日点评

我们预订了新侧楼的房间,被安排在了五楼,从房间可以看到美丽的景色。我们预定的房间不包含早餐,但是这很好,因为我们可以到处走走。我们的房间大而干净,热水淋浴结实而强劲,床也很舒服,我们度过了愉快的时光。入住和退房是非常快速和友好的。

1  感谢 LL721
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com.my 查看原文
Theodora_Edward,金马伦高地遗产酒店 的 Manager,回复了这篇点评回复时间:2018年3月25日
Google 翻译

Dear Sir/Madam (LL721),

Thank you for your kind feedback and it was a pleasure to note that you had an enjoyable stay with us on your recent trip to Cameron Highlands.

We were very much look forward to welcoming you back in the near future.

Kind regards,
Theodora Edward
Executive Assistant Manager

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2018年3月3日点评 通过移动设备发表

我预订这家酒店是因为它号称4星级,但是我确信这家酒店能称得上3星级也只是因为它的大堂区。他们没有游泳池。工作人员还不错。给度蜜月的夫妇提供两张单人床,后来变更为特大号床,但实际并非特大床。枕头很脏,房间里没有保险箱。床单上有一些奇怪的痕迹。可以肯定的是我再也不会去。

感谢 Abuzar K
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
Theodora_Edward,金马伦高地遗产酒店 的 Manager,回复了这篇点评回复时间:2018年3月25日
Google 翻译

Dear Mr/Ms Abuzar,

Thank you for sharing your feedback of your recent stay with us.

I would like to personally apologize for the unfortunate incident that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. We will definitely look into the issue that you have highlighted, in an attempt to improve our product and service.

I hope that I can convince you to change your mind about another visit to our Hotel. Please reach out to me directly if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back.

Looking forward to be of service to you again in the future.

Kind regards,
Theodora Edward
Executive Assistant Manager

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2018年1月23日点评 通过移动设备发表

我是来自买来西亚彭亨的参与者之一。2018年1月18-25日入住,这段时间我给予酒店服务评价是5星。房间很好很舒适很干净。更喜欢豪华房。会议安排在你们团队成员的协助下进展顺利。对Noramin和管理团队成员表示大大的感谢。下次会协同家人再次光临。

感谢 TrailBlazer751313
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com.my 查看原文
Theodora_Edward,金马伦高地遗产酒店 的 Manager,回复了这篇点评回复时间:2018年1月25日
Google 翻译

Dear Mr Mohammad,

Thank you for giving us a perfect rating and the positive feedback of your recent stay with us at Heritage Hotel Cameron Highlands. Providing our guests with the best possible hospitality and service has always been our highest priority. It is comments such as yours that will assist us in our efforts to further improve our service and facilities.

We were very much look forward to welcoming you back in the near future.

Kind regards,
Theodora Edward
Executive Assistant Manager

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