Srikanth Devarapalli,Emerald Maldives Resort & Spa 的 General Manager,回复了这篇点评
回复时间:2023年12月20日
Dear xiaominj2023,
Warm greetings from Emerald Maldives Resort and Spa!
Thank you for sharing your wonderful holiday experience in Emerald Maldives Resort and Spa! We're thrilled to hear that you had a beautiful time on the island and that various aspects of your stay made it special.
It's great to know that you enjoyed the lovely personalized service and delicious culinary delights throughout your visit. The opportunity for daily snorkeling in the sea and the abundance of fish must have added to the enchanting experience of the island.
We're pleased that you found the dining options to be cost-effective, offering a variety of choices with buffet, a la carte, and two bars. It's wonderful to hear that your team was responsible, responded quickly to messages, and even took the extra step of assisting you with a visit to the doctor. Your appreciation for his patience and friendliness is truly valued, and we'll make sure to pass on your kind words to entire Emerald team.
We're glad to have been a part of your happy honeymoon vacation, and we appreciate your positive feedback about your villa attendant in room 348.
It's unfortunate that you missed the opportunity to take photos this time, but we hope you'll have another chance on your next visit. We look forward to welcoming you back to Emerald Maldives as your holiday ddestination in Maldives. We can't wait to host you again!