Dear Brad O,
Warm greetings from Centara Grand Beach Resort & Villas Krabi.
Thank you for taking the time to share your experience on TripAdvisor.
I appreciate your suggestions with regards to the boat operation and I am pleased to inform you that we are currently testing our new boat, specifically designed for this purpose, which is more comfortable and spacious. We are also exploring options to move to another pier.
Thank you for having stayed with us.
We hope to welcome you back to the resort in the near future.
With kind regards,
Willem Hagedoorn
Executive Assistant Manager