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附近酒店
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1 - 6 条点评,共 4,985 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
3周前点评

非常棒的度假酒店,Hagi餐厅里的食物种类繁多,非常棒。快艇服务很好。活动桌对户外活动和参观岛屿非常有帮助。早餐很美味,种类丰富。

与 Centara Hotels & Resorts 合作收集的点评
1  感谢 Arvind K
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
GeneralManagerCKBR,甲米森塔拉海滩别墅度假酒店 的 Executive Assistant Manager,回复了这篇点评回复时间:3周前
Google 翻译

Dear Arvind K,

Warm greetings from Centara Grand Beach Resort & Villas Krabi!

Thank you for having stayed with us and for taking the time to write a review on TripAdvisor. We're delighted to read you had such a wonderful stay here and look forward to welcoming you back to the resort one day.

With kind regards,

Willem Hagedoorn
Executive Assistant Manager

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月16日的点评

服务和设施都很棒,虽然房间有点陈旧,应该翻新一下。由于地理位置较远,沿着猴子小径是替代穿梭艇的一个很好的选择,但小径需要升级改造,使它更安全。

与 Centara Hotels & Resorts 合作收集的点评
感谢 Wander32459253447
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
GeneralManagerCKBR,甲米森塔拉海滩别墅度假酒店 的 Executive Assistant Manager,回复了这篇点评2019年5月19日已回复
Google 翻译

Dear Wander32459253447,

Warm greetings from Centara Grand Beach Resort & Villas Krabi.

Thank you for having stayed with us and for taking the time to leave a review on TripAdvisor.

I'm pleased to inform you that we are planning to start on our monkeytrail improvement work soon and we expect to be finished in the third quarter this year.

With kind regards,

Willem Hagedoorn
Executive Assistant Manager

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2019年5月7日的点评

办理入住的体验糟糕而无序。行李处理非常缓慢-老实说,如果你位于度假村的低层,最好自己把行李搬上去,否则就只能等上一段时间。床硬得像石头一样。相对而言,我更喜欢软一点的床,所以这是我对睡眠质量给出差评的唯一原因。房间电话无法正常工作,而且时不时的断电。此外,可选的食物和饮料的价格都虚高。这个度假村和外界相当隔绝,我想他们充分了解并利用了这一点,你几乎没有其他的选择,所以尽可能的带更多的钱来吧。

与 Centara Hotels & Resorts 合作收集的点评
感谢 Passenger57582676718
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
GeneralManagerCKBR,甲米森塔拉海滩别墅度假酒店 的 General Manager,回复了这篇点评2019年5月8日已回复
Google 翻译

Dear Passenger57582676718,
Thank you for your review and I am sorry to read of your disappointment. If I can provide a response to provide further understanding for readers.
Slow baggage delivery - I apologise if there was a delay in taking your bags from the boat to your room. At times when the boat is full, or rain we try to prioritise guests deliver to their rooms which can at times cause a baggage delay. I am sorry for this.
Rock hard beds - Housekeeping can add a mattress softener to any bed if you have a preference.
Power outage - whilst we cannot control minor power disruption from local supplier, we do have a generator that kicks in a fter a few seconds and I apologise for this delay when the generator 'kicks in'.
Expensive food and beverage - probably better if I explained why our costs are higher than the local bars or restaurants in town. Our day to day costs are higher to operate here due to logistics ie every item delivered to our receiving stores in Aonang town. Then each item is stored. Our resort then orders item by item to the Aonang receiving store that must be re-packed and sent to the resort. A team will then pick up each deliver from the receiving store by truck and drive to Jetty. From the jetty a boat will transfer all items to the resort where a delivery team will assist to distribute. Everything from food, beverage, laundry/linen, stationary, room amenities etc. everything we need to operate. Our staff are also accommodated nearby to ensure they can access our resort from the closest possible area. But these costs we incur as part of operating out of this stunning location. Hope this helps understand. The best trick if you struggle with costs to take our free Baht Bonanza offer upon check in! This offers upto 50% in resort credit upon check in.
Hopefully this adds a little more context to your comments.
Darren

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2019年5月3日的点评

非常开心入住,小朋友更加喜欢。环境优美,送船服务周到,就是办理入住时间有点过长,孩子们遗憾没看到猴子。

入住日期:2019年4月
  • 旅行类型: 结伴旅行
    • 优惠度
    • 地点
    • 睡眠质量
    • 舒适度
    • 卫生与卫生
    • 服务
与 Centara Hotels & Resorts 合作收集的点评
感谢 Escape43401428747
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。
GeneralManagerCKBR,甲米森塔拉海滩别墅度假酒店 的 General Manager,回复了这篇点评2019年5月7日已回复
Google 翻译

Dear Escape43401428747,
Thank you for taking the time to provide a review on Trip Advisor.
I have had your review translated and I am pleased to read you enjoyed your stay.
We hope to welcome you back in the near future.
Safe Travels, Darren and team

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2019年4月28日的点评 通过移动设备发表

服务和食物(意大利面和俱乐部三明治都是最好的)都很好,有很好的人。谢谢Jujube和New带来的令人愉快的服务。我非常推荐这家餐厅。谢谢您。

感谢 barni007
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.hu 查看原文
GeneralManagerCKBR,甲米森塔拉海滩别墅度假酒店 的 General Manager,回复了这篇点评2019年4月28日已回复
Google 翻译

Dear barni007,
Thanks for the great comments on your dining in Lotus Court, indeed K Jujube and K New are two of our best!
thanks Darren

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2019年4月6日的点评 通过移动设备发表

这里的人、服务、食物和地理位置都很棒!这个度假胜地真的很特别,乘船去那里的方式给这里增加些许魅力,我们还好几次发现猴子进城的踪迹。我在这里举行了一个完美的婚礼,Oil保证了这是我们想要的,一切都按计划进行(真的非常感谢你)。在澳大利亚的旅程中我对你对我们的照顾印象非常深刻。这儿水疗中心的技术和护理也都很棒,我们还做了按摩,我做的指甲看起来很适合拍我的结婚照。我很喜欢住在这片小小的天堂里,真心把它推荐给任何人。

感谢 245sheilaw
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
GeneralManagerCKBR,甲米森塔拉海滩别墅度假酒店 的 Executive Assistant Manager,回复了这篇点评2019年4月6日已回复
Google 翻译

Dear 245sheilaw,

Firstly, let me start by congratulating you and your husband. We are always honored when our resort is selected as the venue for weddings and it is delightful to learn that we could play a small role on your memorable day.
A special thank you for mentioning Oil, Tik and Care for the excellent service they provided - I will make sure to pass on your kind words.

We look forward to welcoming you and your husband back to Centara Grand Beach Resort & Villas Krabi.

With kind regards,

Willem Hagedoorn
Executive Assistant Manager

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