Thank you very much for your kind words.
It is a pleasure to know that your stay at our Hotel Hacienda del Rio meet your expectations and know that our service standards and quality made him feel very comfortable during their stay.
We are pleased to know that our facilities we are ideal for work and rest for you.
We hope to return to enjoy their company and kindness in your next visit to Tijuana Hacienda del Rio Hotel.
Will send a warm greeting by our team of collaborators Baja Inn Hotels.
Firstly thank you for the time spent to share your comments , receive our sincere apologies if their stay was not entirely comfortable for you.
We would have loved to have been able to meet their expectations.
First of all on behalf of my fellow Hotel Hacienda del Rio , receive our apologies for not having achieved our main objective , which is the maximum rest and comfort of our customers.
In any case, we inform you that we will consider your comments, which certainly will help us constantly improve the service we provide to our customers; since we are currently remodeling our 131 rooms to provide greater comfort and satisfaction to our customers.
We'd love to offer a new opportunity to compensate for his unpleasant experience and we get to show that we have really improved and enjoy our renovations and improvements