Edgar Novelo，大美洲庆典珊瑚海滩酒店 的 Atención al huésped/Recepción，回复了这篇点评
回复时间：2024年2月13日
Thank you for your kind words! We are thrilled reading you enjoyed our culinary offer specially our Italian restaurant, Chianti, our location, the beach and the service provided by our staff. We look forward to welcoming you again in a not so far future!
EdgarNovelo，大美洲庆典珊瑚海滩酒店 的 Guest Service Manager ，回复了这篇点评2019年8月30日已回复
Google 翻译
We are definitely pleased to read the very positive comments that you have provided us. We are glad that you enjoyed the great location in the heart of the hotel zone, the pool area, room service and of course the service provided by our staff! We thank you so much for recommending this resort We look forward to welcome you in your next visit to Cancun!
EdgarNovelo，大美洲庆典珊瑚海滩酒店 的 Guest Service Manager ，回复了这篇点评2019年8月27日已回复
Google 翻译
Thank you for your comments about your recent stay. Please accept our sincere apologies for not being able to meet your expectations about the service provided by our call-center. I would be grateful if you could share further details about this situation with us through private message, so we can improve our procedures. We remain at your service.
EdgarNovelo，大美洲庆典珊瑚海滩酒店 的 Guest Service Manager ，回复了这篇点评2019年6月28日已回复
Google 翻译
We appreciate your comment, and kindly ask you to accept our apologies for not being able to meet your expectations I have sent your review to the House keeping department and to the Operations Manager Hopefully you will give us the opportunity to host you once more in a not so far future
EdgarNovelo，大美洲庆典珊瑚海滩酒店 的 Guest Service Manager ，回复了这篇点评2019年5月22日已回复
Google 翻译
Thank you for posting your review and for choosing to stay with us during your recent visit to the Mexican Caribbean. We are happy that you enjoyed the suite, our Grand Club level and the pool area. We look forward to hosting you soon!
