这个度假村的一切都非常出色，从食物，房间，设施，到娱乐活动和景色都很不错。酒店每个部门的工作人员都非常细心，在我们住宿期间满足了我们的所有需求。饮料种类很丰富，每个餐厅的食物都很新鲜（包括自助餐）。我们非常感谢Yessica（她说自己名字叫杰西卡），感谢她的服务，还教了我们西班牙语。下次我们来坎昆旅行，一定会再来这里住的！更多
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员工让这家酒店与众不同。（泳池区）Adeiane，（早餐区）Alberto，（22楼）Diego/Jaime都很棒！如果你对这家酒店还有意见的话，那你可能就是那种在生活中特别挑剔的人了。墨西哥万岁！
Dear Wsdoe:
We would like to thank you for your kind comments we love to know that you enjoyed everything we offered, we are thrilled to read the service of Diego, Jaime, Alberto and Adriane were excellent and make your vacations amazing.
¡Fue un placer! We look forward to having you back in the future.
Best Regards,
Mercedes Gancedo
e-Concierge
我们在坎昆维恩度假酒店度过了愉快的时光。这里的服务和餐厅，设施以及总体的度假地一样赞。尤其要感谢极好的服务员，包括Sea Sal的Pablo, Jose, Eziquiel，Olio的Gabriel, Justo, Jorge，Nebbiolo的Moises, David以及Blue Sky的Alejandro...他们超级友善和周到！同事也谢谢我们的男管家， Sergio和Mario!下次再见！
Dear 988jackief:
We would like to thank you for selecting our resort to host your Mexican getaway.
It will be a pleasure for us to have you back. We feel happy to know we exceed your expectations, we are pleased with your kind comments about our staff. Please be certain we will share your kind comments with them.
Best Regards,
Mercedes Gancedo
e-Concierge
这家酒店值得多次光顾！！我们来这里庆祝15周年纪念日，太完美了！！从现场表演到美食，再到优秀的员工！！！我认为如何表扬这家酒店的员工都不过分！！！大海/海滩太棒了！！！食物很好，还包含客房服务！！！我们还会再次来光顾的！！当他们说欢迎回家的时候，我的感觉就像是回到了家里！！
Dear Michellealvis:
We are delighted that you had a splendid time at Secrets The Vine Cancun and that you have been able to enjoy everything we have to offer from the Entertainment to the staff and food, our Chef will be delighted that he and his team could convince you with their culinary skills and have been able to show you a big strength of our hotel.
Remember we will be waiting for you to come back in your home away from home.
Best Regards,
Mercedes Gancedo
e-Concierge
总的来说，假期非常棒，在这渡过了7个夜晚。这确实是成年人蜜月或者浪漫旅行度假的好地方。虽然有一点贵，但是这将是你在这要付的。 总的来说，除了在优选泳池待一天外，其他服务都非常好。在计划我们浪漫早餐时遇到了小问题，但是Mario帮我们解决了。 这里的服务还有提升的空间，有一点慢，如果有大的聚餐的话，在服务员换桌子的时候，他们的沟通方面要再改善下。 我们在市场咖啡馆的晚餐的服务员， Yair, 帮我妻子过的生日非常特别。我们从Miriam 和Cecillia那里又做了很棒的夫妻按摩。 Mario，我们最喜欢的水平层次的联系人使我们拥有了一个难忘的回忆。
Dear brklein2:
We would like to thank you for choosing the hospitality of Secrets The Vine Cancun.
We were delighted to know that you’ve enjoyed all the services we take pride in offering, please be certain that we´ve shared your kind comments with our team, so we can keep up with our commitment to offer all our guests a remarkable experience,
We look forward to having you back home really soon.
Best Regards,
Mercedes Gancedo
e-Concierge
