我们选择这个度假胜地是因为它是一家“儿童友好型”酒店。我想，“它位于海滩上，我们的女儿们会很开心，这里的其它部分可能也会很好。”我感到非常惊喜。我们住得很开心，我们还会再来的。这里的餐厅设施很好，品尝不同地方的不同美食是一件很有趣的事情，这里有各种各样的披萨、冰淇淋，还有美味的自助餐，让你可以坐下来边幻想（边吃）。食物除了好吃就是美味。这里的游泳池很大，即使人很多也不觉得拥挤。对我们的女儿们来说，这真是一种小动物般欢乐的气氛，我仍然享受着许多好酒、美食、放松以及与妻子在一起的时光。我强烈推荐这家酒店，推荐给所有想在美丽的酒店里享受、放松的家庭。
Dear Guest,
Thank you for taking the time to share your experience. We are delighted you enjoyed our restaurantes, pools, drinks and all our facilities. On the other hand, we appreciate you taking the time to share your positive comments.
We hope to have the opportunity to welcome you back soon.
Kind regards,
Eduardo Pérez.
在这里度过了美好的时光，美食，海滩和游泳池都很棒。饮料好喝，服务优质。推荐大家一定要来这里度假。你来的时候可以看见Eliseo Rejon在运动酒吧制作很棒的饮料。
Dear Guest,
Thank you very much for your kind and positive review. We are delighted you enjoyed our facilities, beach, restaurants and specially our personalized service. It is gratifying to receive such great comments regarding our staff; be assured that we will congratulate them for their terrific work.
It was a pleasure to have you as our guest and we hope you can visit us again soon.
Best regards,
Eduardo Pérez.
美妙的假期，绝对会向任何想在坎昆住的人推荐！员工们都很了不起，尤其是Pablo，当我们参观萨拉佩（Tex Mex）餐厅时，他对我们做的不能更多了！服务很好。
Dear Guest,
It is a pleasure to know that you have enjoyed your vacations in our hotel and that you received such excellent service. We are proud to say we have a team always ready to give their best at all times to make every single one of our guests feel at home and make sure they have a wonderful vacation.
It would be a pleasure for us to welcome you again on your next visit to Cancun.
Kind regards,
Eduardo Pérez
几个星期前我在这里住过。我预订这家酒店的原因之一在于那里的海滩很美，海水清澈见底，还有儿童安全设施也做得很好。工作人员很称职，白盒餐厅（White box restaurant）的服务一流、食物美味。总的来说，我们的假期过得很愉快。
Dear Alex,
Thank you for taking the time to share your experience with us. We are delighted you enjoyed our service and facilities. We will, of course, congratulate our staff for their outstanding service.
Please feel free to contact us if you need assistance with anything to make your next stay a unique experience.
Saludos cordiales,
Eduardo Pérez.
我在这个度假胜地住得很好。这是我去过的最好的度假胜地之一。我和娱乐人员一起做活动很有趣。来自娱乐人员的Oliven是一个很棒的人，他工作做的很棒，使我们保持愉快。我喜欢和他打排球。食物很好，总体来说，工作人员很友好。
Dear Guest,
It gives us great pleasure to know that we were able to make your first visit so pleasant and that we met your expectations. We are glad to know you enjoyed our dining options, personalized service and entertainment.
We look forward to welcoming you once again. Please feel free to contact us if you need assistance with anything to make your next stay a unique experience.
Best regards,
Eduardo Perez.
我们喜欢的东西：没有海浪的白沙滩。海滩离酒店大堂很近。那里有海草，但是员工清理了大部分的海草。舒适的仅供成人使用的区域有很多阴凉的地方。餐厅和自助食物非常不错。房间很干净。庭院保持得很干净。我们不喜欢的东西：走廊是用石头铺的，会反射所有的声音:人们的谈话声，孩子们跑步的声音，超大的关门声。走廊铺上地毯会对有助于减少噪音。电梯很慢，而且经常失灵。淋浴需要翻新。浴室里有黑霉。
Dear Tatiana,
Thank you for taking the time to share your experience. We are delighted you enjoyed our beach area, restaurants, facilities and our service.
We appreciate your feedback on the areas we can improve; we always take our guests comments into account in order to exceed their expectations in the future.
We hope to have the opportunity to welcome you back so you can witness the changes we implement on a daily basis
Best regards,
Eduardo Perez.
