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附近酒店
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1 - 6 条点评,共 3,272 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2018年10月10日的点评

来到这酒店的人们会有种宾至如归的感觉,住得很舒适。这酒店有很棒的美食,而且一直都有很优质的服务。在海滩上有很精细的沙子和清澈的海水。Hotel Xcaret超棒的,来这酒店住可舒适了。

与这家酒店合作收集的点评
感谢 Andre K
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Hotel_Xcaret_Mexico,Hotel Xcaret Mexico 的 Director General,回复了这篇点评回复时间:2018年10月12日
Google 翻译

Dear Andre K,

Thank you for taking the time to review your recent stay with us at Hotel Xcaret Mexico. We always appreciate the feedback we were delighted to read your kind comments and to hear that you rated your time with us so very highly and enjoyed our enviable installation from our parks to our suites.

Our colleagues really do take the greatest pride in ensuring each and every guest is made to feel special and to deliver memorable levels of personalized service.

Thank you again for your kind remarks and we look forward to welcoming you back to Hotel Xcaret México on many more occasions.

Warmly,

Jorge Ducoing
Hotel Manager
Hotel Xcaret Mexico

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2018年8月31日的点评

这个旅游胜地简直太壮观了。这里的食物、服务和氛围都非常棒。所有的评论都是很准确的。我没有什么负面的话要说。这是一次奇妙的旅行,我们绝对还会再来。

1  感谢 mweathers07
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Hotel_Xcaret_Mexico,Hotel Xcaret Mexico 的 Director General,回复了这篇点评回复时间:2018年9月2日
Google 翻译

Dear mweathers07,

Thank you for sharing such a magnificent review of your stay with us. Every future guest will be very excited after reading your remarks.

The team will be happy to hear that you have had a wonderful time with us. we will be sure to share your remarkable comments with everyone involved with the culinary experience and unique ambiance at the resort.

We hope we can have a new opportunity to welcome you to the best of the Mexican Caribbean in Hotel Xcaret Mexico.

Sincerely,
Jorge Ducoing
Hotel Manager
Hotel Xcaret Mexico.

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2018年8月11日的点评 通过移动设备发表

这是个非常漂亮、大的酒店!你可以参加很多活动,但对于这种规格的酒店来说, 客户服务并不如我所期待的那样。他们给一些朋友特权,但当我要求的时候他们不想给我。否则酒店就很棒了。

感谢 camilasierrac
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Hotel_Xcaret_Mexico,Hotel Xcaret Mexico 的 Director General,回复了这篇点评回复时间:2018年8月12日
Google 翻译

Dear camilasierrac.


Thank you for taking the time to share your thoughts with us. We couldn’t agree more, Hotel Xcaret México sure does have gorgeous grounds and some stunning views.
However, we acknowledge that not everything during your experience was perfect and little details do take away from an otherwise wonderful visit.

These little annoyances add up, and we apologize that this lack of exemplary service added an element of inconvenience to your trip. We hope that we have the pleasure of welcoming you back for a more spectacular trip sometime soon.

Kind regards,
Jorge Ducoing.
Hotel Manager.
Hotel Xcaret México.

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2018年7月22日的点评

XCaret Mexico酒店是一个绝佳的住宿地!这儿本身就很美,是个建筑奇观。餐厅提供的食物超好吃,员工也很乐于助人,非常友善。

与这家酒店合作收集的点评
感谢 Jim D
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Hotel_Xcaret_Mexico,Hotel Xcaret Mexico 的 Director General,回复了这篇点评回复时间:2018年7月22日
Google 翻译

Dear Jim D,

Thank you for taking the time to write such a complimentary review of your recent stay with us, it is our primary aim to deliver the most exceptional of experiences to all our guests. We are thoroughly delighted we achieved this and that you and your family had such a wonderful time.

We are very proud of the property and the details we are able to share with all our visitors, the combination of the natural beauty of our surrounding and comfortable modern architecture is a feature that we are delighted to offer every guest.

Thank you again for your kind remarks about the service provided by our team we will make sure to share them with everyone involved, we will be looking forward for a new opportunity to welcome you at the Mexican Caribbean.

Sincerely,
Jorge Ducoing
Hotel Manager
Hotel Xcaret Mexico.

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2018年6月8日的点评

我们的小团体是由妈妈们和十五岁的女孩们组成的,为的是庆祝女孩儿们的十五岁生日。我简直无法想象出一个比在这里更好的方式了。我们都玩的很开心而且非常的享受。这个酒店的建筑和室内设计非常的漂亮,房间很大也很舒适。这个酒店的每一个地方都是这么的精彩,餐厅,spa,泳池还有沙滩,简直就是只有天堂才有的。“包含乐趣”这个概念是这个酒店独特的也是最好的特点,闲暇时间你能够去参观各种不同的公园,同时还能享受酒店的服务!我想特别感谢一下客户服务经理,Carlos Ramirez,他为了让我们的此次住宿变得难忘而加倍的努力!

与这家酒店合作收集的点评
感谢 celibistre
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Hotel_Xcaret_Mexico,Hotel Xcaret Mexico 的 Director General,回复了这篇点评回复时间:2018年6月8日
Google 翻译

Dear Celibistre,

Thank you for your very kind words and for taking the time to write such a positive and delightful review of your stay at Hotel Xcaret México. We are delighted to know that you have chosen us as the guest of such an important occasion and truly glad to know that we were able to deliver on every front to enhance this unique experience.

At the Hotel Xcaret México we are very proud of the standard of service that we provide, ensuring each guest who visits has the most memorable of experiences, therefore we are glad that this time our Guest Service Manager Carlos Ramirez was the catalyst of our desire to make your days at Hotel Xcaret Mexico one of a kind.
We were truly pleased to read your comments about the facilities and to hear that you enjoyed your room as well as our enviable eco touristic approach.

We will be looking forward for a new opportunity to welcome you all back and hopefully celebrate all their sweet sixteen.

Sincerely,
Jorge Ducoing
Hotel Manager
Hotel Xcaret México.

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2018年5月19日的点评 通过移动设备发表

我和我丈夫住在簇新的Xcaret酒店。我们可以免费进入属于酒店的所有公园。这是我们前所未经历过的美妙假期。我们体验了飞索、独木舟、漂流、快艇、潜水,凡是你能叫得上名字来的,我们都玩过了!

感谢 robertwa
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Hotel_Xcaret_Mexico,Hotel Xcaret Mexico 的 Director General,回复了这篇点评回复时间:2018年5月19日
Google 翻译

Dear robertwa,


Thank you for the lovely review about Hotel Xcaret Mexico that you have shared on TripAdvisor, we are glad that you enjoyed several activities and that you consider this holiday as the best vacation ever.

We are pleased to note that you were impressed by our colleagues delivery of service during your visit. Your gracious comments will serve as an added inspiration for us to consistently maintain the high standards which you have experienced.

We will be looking forward to the next opportunity to welcome you back soon

Warmly,

Jorge Ducoing.
Hotel manager.
Hotel Xcaret México.

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