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1 - 6 条点评,共 6,294 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年7月13日的点评

如果你想在一个拥有最好的服务的美丽的地方度过一个轻松的假期…那么就是这里!食物很棒,以客户为导向的服务是最好的,整个酒店都很漂亮。海滩、游泳池、鸡尾酒……我说不出我们有多喜欢它。

与 Barcelo Hotels & Resorts 合作收集的点评
感谢 carlosdulceromero
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.es 查看原文
Community M,皇家悠境酒店-全包-仅限成人 的 Gerente,回复了这篇点评2019年7月14日已回复
Google 翻译

Dear Mr Romero:

We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our customers and we are delighted to hear that they enjoyed their vacations with us.

We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations.

We are pleased that you have chosen us on your holidays, your opinion is very important to us and we assure you that we will share it internally.

We hope you will allow us to make your next stay unforgettable.

Best regards!

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年6月22日的点评 通过移动设备发表

墨西哥、普拉亚德尔卡曼最好的地方!
风景令人惊喜,牛排很好吃,工作人员也非常友好。在烧烤店,我们的服务员费尔南多·贝贾拉诺非常完美。我们一定会回来的,主要是因为他和美食!!我们很快就会很高兴地见到你!来自保加利亚的最诚挚的问候!

感谢 Атанас А
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
Community M,皇家悠境酒店-全包-仅限成人 的 Gerente,回复了这篇点评2019年6月24日已回复
Google 翻译

Dear Atahac,

We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our customers and we are delighted to hear that they enjoyed their vacations with us. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations.

We are pleased that you have chosen us on your holidays, your opinion is very important to us and we assure you that we will share it internally.

We hope you will allow us to make your next stay unforgettable.

Best regards!

举报业主不当回复
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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月16日的点评

我住得很开心!我在这里的度假体验非常棒,没有比这更棒的了!(这里)绝对是我书中的天堂!这里的工作人员非常友好,饮料也很好喝!我喜欢这里一切都在步行距离内,度假村本身距离你住的地方、沙滩和泳池也并不远!

与 Barcelo Hotels & Resorts 合作收集的点评
1  感谢 Nomad01703461631
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Community M,皇家悠境酒店-全包-仅限成人 的 Gerente,回复了这篇点评2019年5月17日已回复
Google 翻译

Dear Guest,

We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our customers and we are delighted to hear that they enjoyed their vacations with us. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations.

We are pleased that you have chosen us on your holidays, your opinion is very important to us and we assure you that we will share it internally.

We hope you will allow us to make your next stay unforgettable.

Best regards!

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月7日的点评

我们在皇家悠境酒店的住宿非常棒!这是一个豪华的成人度假胜地的典型例子,满足您的每一个需要和需求。礼宾人员做的超出想象,让我们的周年纪念日过得很特别。

与 Barcelo Hotels & Resorts 合作收集的点评
感谢 ncgirls3
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Community M,皇家悠境酒店-全包-仅限成人 的 Gerente,回复了这篇点评2019年5月7日已回复
Google 翻译

Dear Mrs. NC,

We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our customers and we are delighted to hear that they enjoyed their vacations with us. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations.

We are pleased that you have chosen us on your holidays, your opinion is very important to us and we assure you that we will share it internally.

We hope you will allow us to make your next stay unforgettable.

Best regards!

举报业主不当回复
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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年4月27日的点评 通过移动设备发表

我的朋友和我在2018年10月就电话预定了房间。快进到2019年4月,也就是今天,我们预定并付费过的双床房间没空房了;我睡在了大床房上,据接待人员说是皇后级的大床房。刚到酒店时我就询问了我们付费的双床房间,但被告知都没空房了。后来发现其他顾客也遇到了同样的问题,但在住了一个晚上后他们得到了双床房间。竟然是在接待人员告诉我无法满足我的要求后!超级不开心,极有可能是种族歧视……迫不及待地想要离开,并且不会再回来这里。你们怎么能不满足我10月份就合法付费的预定要求呢?在预定双床房间后,两个35岁以上的成年人被提供了大床房,我该如何申请退款呢?

2  感谢 Kamille B
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Community M,皇家悠境酒店-全包-仅限成人 的 Gerente,回复了这篇点评2019年4月29日已回复
Google 翻译

Dear Mrs. Kamille,

Thank you for taking the time to share your comments about us.

It is with regret however that some aspects of our hotel did not meet your expectations; We are working with all the staff to give you the best service. We would like to follow up on your comments, you can write to playacar.socialmedia@royalhideaway.com since it is very important for us your opinion. Let us change your expectations about us, writing to our email.
.
Warmest Regards!

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