这是我们第三次来到这个酒店,但是这一次我们呆在家庭房间。这是奇妙的体验。孩子们很喜欢它,服务很周到,食物简直是棒极了。这里的每个餐厅一贯追求卓越。孩子们很享受在沙滩和池塘里玩耍。当孩子们在体育馆锻炼的时候我们也很享受。更多
US$632

查看优惠
免费取消
立即预订,入住付款
Hotels.com
US$632
FindHotel
US$331
ZenHotels.com
US$671
查看低至 US$331 的全部 20 个优惠
这是我们第三次来到这个酒店,但是这一次我们呆在家庭房间。这是奇妙的体验。孩子们很喜欢它,服务很周到,食物简直是棒极了。这里的每个餐厅一贯追求卓越。孩子们很享受在沙滩和池塘里玩耍。当孩子们在体育馆锻炼的时候我们也很享受。更多
显示较少Dear martinjavierf2016,
We are glad that we once again met all your expectations and it is an honor for us to know that you and your family have enjoyed all the benefits, services, and special amenities of our exclusive Family Concierge Area.
We are happy to know that your family and yourself were able to live the Paradisus experience and you loved it. Our staff is proud to know about your recognition to their outstanding job. All of them are a true example of the warm service we strive to provide every day in our resort.
Hopefully you give us the chance to serve you again.
Best regards.
Guest Experience
La Esemralda
Paradisus Playa del Carmen
这家酒店在各个方面都做得非常好。厨师、酒店员工都非常友好,超越了我们的想象,让我们感到难忘!塞萨尔·莱瓦特别关注我们的需求,甚至提供了一些我们没有要求的东西。这对夫妇和家庭来说是一间完美旅馆。有游泳池、私人海滩和美味的食物。我们一定会再来的。
Dear Mrojas15,
Let me take this opportunity to thank you for choosing Paradisus Playa del Carmen to host you.
We are proud to welcome satisfied guests and look forward to many years of being part your unforgettable experiences.
We will be happy to host you, once again, thank you.
Best Regards.
Where you want to be!
Guest Experience
La Esmeralda
Paradisus Playa del Carmen
我和我的家人在帕拉迪萨的埃斯梅拉达酒店(la Esmeralda)度过了一段美好的时光。首先,这个地方总是有人在一丝不苟地做清洁(工人的名字叫何塞-一个年长的绅士,感觉他的工作总是非常辛苦),度假村的员工都很优秀。永远友好,总是面带微笑,乐于助人。那个孩子俱乐部棒极了!我们5岁和8岁的孩子非常喜欢去那里。工作人员在需要的时候会给予我们指导,并为孩子们提供许多活动。我们的家人度过了一段美好的时光,我们将在下一次去墨西哥的时候回到这个地方的。
Mr. joseas986, I am very proud to know the excellent stay that you and your beautiful family enjoyed at Paradisus La Esmeralda.
As you express, our Kids club is the ideal place for the little ones the home, where they can interact with other children and enjoy a wide range of recreational activities.
I would like to talk with you that Paradisus is an inclusive Company, which allows us to offer job opportunities for all people, like Jose.
So I appreciate your mention of his work, I will share your notes with him to motivate him to give the best of the day to day.
We look forward to your next stay in our beautiful Paradise.
Guest Experience
La Esmeralda
Paradisus Playa del Carmen
我作为婚礼策划师和为我的夫妇在这个度假村举办美丽的活动,这是一个很棒的体验。在浪漫部门的帮助下,每一件事都被完美地完成了。我要感谢整个浪漫团队(Araceli,杰米,桑德拉,凡妮莎档×2,阿兰&克劳蒂亚)你的努力工作和在Pinky,Mins婚礼所提供的-没有你们不能完成,也感谢你前台(阿尔弗雷多&杰奎琳)为顺利入住组和客人的特殊要求(总是可以指望你的宴会和工作人员)。最后但同样重要的是,安妮特(酒店经理)总是以热情的心情欢迎每一个人,因为这表明了她对每一位客人的关心。
Dear Ms. Sheema A,
Thank you for the great rating and review after your recent stay at Paradisus Playa del Carmen.
As you mentioned Paradisus Playa del Carmen, an all-inclusive luxury resort, is the perfect destination for couples looking for endless romance, from dream weddings to unforgettable honeymoons and anniversaries to celebrate and commemorate with your partner, friends and family.
On behalf of all the Romance staff members, Alfredo & Jacqueline at Front desk and of course from Mrs. Annette our Hotel Manager, I thank you for entrusting Paradisus Playa del Carmen with your wedding events.
Your fine words will work to motivate all of us to go further in our efforts to exceed the high expectations of all our valued guests.
Once again, thank you for your nice review. It will be a great pleasure to welcome you back in the near future.
Warm Regards.
Where you want to be!
Guest Experience
La Esmeralda
Paradisus Playa del Carmen
我们在这家酒店遇到了很多问题。员工很粗鲁,似乎友好是永远不可能的。泳池里竟然有排泄物,员工没有告诉我们。房间几个小时都没有准备好,已经下午3点了啊。房间屋顶一直漏水。饮料一直被稀释,简直就是在喝水。饭菜一般。沙滩上到处是水草,是我见过的最糟糕的。员工很粗鲁,令我吃惊,似乎友好和微笑对他们来说是不可能的事情。高尔夫球场的服务员也很粗鲁,拒绝送我们回房间,我们只好走了很长时间一段路。