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1 - 6 条点评,共 20,279 条
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年9月26日的点评 通过移动设备发表

多么棒的酒店,出色的员工,优越的地理位置。当我们到达时,我们的房间装饰着鲜花,有玫瑰花瓣、印着天鹅的毛巾、起泡的葡萄酒!非常喜欢我们的蜜月!一切都很好,所有的餐馆都很好吃。我们最喜欢的是牛排餐厅和鱼餐厅。工作人员不辞辛劳,饮料供应及时,而且不间断。饮料很棒,有上等的烈酒和本地啤酒。泳池酒吧的女服务员玛丽亚是如此可爱和乐于助人。酒吧里的萨尔瓦多非常细心、友好。早餐时,杰拉多格外细心。墨西哥餐馆里的萨尔瓦多也帮助我们选择正宗的菜肴。他很聪明!海滩区有很棒的浮潜,你也可以去海里,我们确实有自己的潜水器,但你可以租用或免费使用一小时。可惜他们没有船出租,但酒店基本上在丛林中,你可以探索。Xcaret酒店值得体验!在我们11天的旅行中,我们在这里住了6天。你可以步行几分钟,或者坐着小船穿过酒店!酒店一直都很干净。强烈推荐。一次美妙的蜜月!

感谢 katefF5765WJ
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
OccidentalatXcaret,Occidental at Xcaret Destination 的 Customer Care Coordinator ,回复了这篇点评2019年9月26日已回复
Google 翻译

Thank you so much for choosing Occidental at Xcaret Destination as your honeymoon and for sharing with us one of the most important days of your lives.

We would like to thank you for taking the time to highlight our hotel features down to the detail. We are absolutely delighted to read that you enjoyed your stay, and appreciate the proactivity and kindness of our staff. Our staff attaches a great importance to our guests’ well-being and has the pleasure to make unforgettable experiences for you at each visit. We will share your comments with all the team to encourage them to continue improving, and will take into great consideration your opinion.

It is wonderful to read that we met and exceeded your expectations. Our aim is to impress each and every one of our guests and I am happy to know that we succeeded in your case.

It was and it always will be a pleasure to host you, do not hesitate to contact me if you have special requests for your next visit, I will be really pleased to help you.

Kind Regards,

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年9月15日的点评

这是一次很棒的旅行,罗伯特是最好的导游!对于我们的因弗内斯之旅,我们实际上事先做了一些计划和攻略,不像我们在苏格兰游览的其他地方一样没有预定任何事情。因为不幸的是,我们在游览其他很多地方时,由于没有预定,我们没有赶上许多游览项目。我们在猫途鹰网站上上搜索时找到了这个旅游团。他们在猫途鹰网站上的评分确实不错,所以我们决定预定了。当我们第二天早上8点45分在哥伦布酒店门前迎接我们的苏格兰导游罗伯特时,我们就感觉我们预定了这个旅游团真的棒极了,这真是个不错的选择。他非常迷人,他是一个友好的苏格兰人。一开始,我以为8到9个小时的旅行,会是一个漫长而疲惫的一天。这是确实一个漫长的一天,但罗伯特作为我们的导游,一天的时光过得很快。罗伯特很有魅力,他很有人气,他苏格兰和我们游览的景点非常了解。他对苏格兰作家、诗人、历史的了解更是无穷无尽的。我下次来这里游玩一定还会预定这里,罗伯特是我们的向导。预定这家旅行团绝对是一个物有所值的泸定。感谢罗伯特为我们作的一切

感谢 Janelle R
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.ca 查看原文
OccidentalatXcaret,Occidental at Xcaret Destination 的 Customer Care Coordinator,回复了这篇点评2019年9月17日已回复
Google 翻译


Thank you for taking the time to share your Occidental at Xcaret Destination experience. We have taken all your feedback on board and this will be used constructively to perfect our future guests’ experience.

We appreciated your sincere and constructive comments. Please know that one of our main goals is to work on a daily basis to constantly improve our services and guest satisfaction. I have noted all your comments and suggestions which I will constructively use to improve our services and facilities.

It was a pleasure to host your holiday and hopefully you will provide us an opportunity to host your holiday once again.

Regards.

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年9月14日的点评

从我们到这里的那一刻起,我们就被这个地方的自然之美惊呆了。我们的房间很漂亮,很舒适,也很安静。一定会带着孩子再来的。特别感谢来自海滩的Maricarmen Villasenor,他给了我们很多建议,让我们在这里玩得更开心。

感谢 FastZ21
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
OccidentalatXcaret,Occidental at Xcaret Destination 的 Customer Care Coordinator,回复了这篇点评2019年9月17日已回复
Google 翻译

Thank you so much for taking the time to leave us your feedback on your recent experience at Occidental at Xcaret Destination. Our goal is to serve all our guests with the highest level of service and satisfaction. We are always concerned about guests’ wellbeing and strive to make their holiday an unforgettable experience.

It is indeed a pleasure to receive such a nice review highlighting our facilities, services, and most of all, our staff professionalism and kindness. We do our very best to ensure our guests are taken care of, from the moment they arrive until the time of departure.

It is so glad to hear that you are coming back! It will be our pleasure to welcome you once again.

Kind Regards.

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年9月14日的点评

你在寻找更好的服务吗?这是适合你的酒店。Mark先生全心全意地提供服务!他帮我解决了一个维修问题。我几乎可以肯定他的表现超出了他的工资水平。他应该晋升到客户关系部门或某种管理职位上。他了解客户,并提前一步站在你的立场考虑问题。每次我碰到他,他都问我他能帮什么忙。他总是有一种乐于付出的态度。他推荐了一些列表上的活动和景点。如果你遇到他,并告诉他你想从住宿中得到什么,他就会为你提供。

感谢 andyorozco
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
OccidentalatXcaret,Occidental at Xcaret Destination 的 Customer Care Coordinator,回复了这篇点评2019年9月17日已回复
Google 翻译

Thank you so much for taking the time to leave us your feedback on your recent experience at Occidental at Xcaret Destination. Our goal is to serve all our guests with the highest level of service and satisfaction. We are always concerned about guests’ wellbeing and strive to make their holiday an unforgettable experience.

It gives me a great pride to know that our staffs are commended for their kindness and professionalism.

We appreciated your sincere and constructive comments. Please know that one of our main goals is to work on a daily basis to constantly improve our services and guest satisfaction.

It was a pleasure to host your holiday and hopefully you will provide us an opportunity to host your holiday once again.

Regards.

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年9月12日的点评 通过移动设备发表

这是一家不错的酒店,我在这里住得很愉快。这儿的海滩虽然挺小的,但很漂亮。这里拥有优美的景色,可爱的动物,好喝的鸡尾酒。食物也还可以,员工非常友好。若你打车去第五大道的话,一定要去Coco bongo酒吧看一看哦!

感谢 katie123456789012
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
OccidentalatXcaret,Occidental at Xcaret Destination 的 Customer Care Coordinator,回复了这篇点评2019年9月13日已回复
Google 翻译

Thank you for taking the time to share your Occidental at Xcaret Destination experience. We have taken all your feedback on board and this will be used constructively to perfect our future guests’ experience.

It gives me a great pride to know that our staffs are commended for their kindness and professionalism. I will share your comments with the team, I am sure that this will serve as an encouragement to our staff as we constantly strive to provide consistent quality of service to our guests.

I love to read the experiences with our lovely animals, the monkeys going to their balcony, the coatis walking around the resort, the flamingos between the buildings or the parrots in our lobby.

The biggest compliment that our team can get is your desire to return. It will be our pleasure to welcome you once again.

Kind Regards.

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