很棒的服务。我们来这家酒店为了庆祝我妻子的生日。预定的标准级，工作人员还为我们升了级。当我们进来的时候，他们以愉悦的微笑和热情的态度来迎接我们。所有的工作人员都非常好。谢谢大家。
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该点评由 英语 翻译而成。 查看原文
Vandana N
2016年9月9日点评
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.in查看原文
Snehanshu B，皇家兰花孟买中央格拉齐亚酒店 的 General Manager，回复了这篇点评
回复时间：2016年9月10日
Dear Guest,
Kindly accept our apology for the dissatisfaction and inconvenience caused to you.
We have taken your feedback seriously with the concerned teams for a review of our operating procedures and immediate corrective action thereof. Much as we strive to serve our valued customers with highest and consistent standards of service, we regret that we have not been able to measure up to your expectations this time. May we request you to consider this as an aberration not reflective of our regular service standards and not to let this be an indelible perception.
We would certainly make the necessary amendments in this respective area so as to let our valued customers have a pleasant experience always and maintain confidence in the services of our hotel.
We hope you will not hold this experience against us and will offer us another opportunity to look after you in a manner that you expect and so rightfully deserve.
Warm regards
Snehanshu Banerjee
Hotel Manager
Kindly accept our apology for the dissatisfaction and inconvenience caused to you.
We have taken your feedback seriously with the concerned teams for a review of our operating procedures and immediate corrective action thereof. Much as we strive to serve our valued customers with highest and consistent standards of service, we regret that we have not been able to measure up to your expectations this time. May we request you to consider this as an aberration not reflective of our regular service standards and not to let this be an indelible perception.
We would certainly make the necessary amendments in this respective area so as to let our valued customers have a pleasant experience always and maintain confidence in the services of our hotel.
We hope you will not hold this experience against us and will offer us another opportunity to look after you in a manner that you expect and so rightfully deserve.
Warm regards
Snehanshu Banerjee
Hotel Manager
此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。
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1 - 6 条点评，共 1,611 条
点评翻译： 此点评由Tripadvisor全球志愿者翻译而来，查看 原始英语点评
chavan2793
1
询问关于 皇家兰花孟买中央格拉齐亚酒店 的问题
感谢 chavan2793
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.com 查看原文
Ameya_Karnad，皇家兰花孟买中央格拉齐亚酒店 的 General Manager，回复了这篇点评2019年8月30日已回复
Dear Guest,
Namaste!!
At the onset, I would like to thank you for sharing your review on TripAdvisor.
My team had an absolute pleasure serving you during your stay with us. We are delighted to know that you liked our hotel and that you would be returning soon.
We are happy to hear that the warm hospitality of our staff has been able to create yet another great guest experience.
It has always been our endeavor to ensure that we provide warm hospitality coupled with modern facilities to make your stay comfortable and relaxing.
On behalf of my entire team at Royal Orchid Central Grazia, Vashi, we truly thank you for your words of appreciation & look forward to having you stay with us yet again.
The Royal Orchid Hotels owns and manages a bouquet of 49 delightful hotels across 34 destinations in India with the reputation of luxury service, fine amenities and great food and beverage offerings. We would love to welcoming you once again at the hotel!!
We thank you for your patronage and look forward to welcoming you soon back again in the near future.
Regards,
Ameya P. Karnad
General Manager
Royal Orchid Central Grazia, Vashi
gm.rocnm@royalorchidhotels.com
此回复为业主反馈，并不代表TripAdvisor以及其合作方的意见。
点评翻译： 此点评由Tripadvisor全球志愿者翻译而来，查看 原始英语点评
shiv s
印度Porbandar
2
感谢 Royal Orchid，让我在这住的很特别。在办理入住的时候我收到了热情的欢迎，以及帮我拿我的行李这样的细节也做的很好，更重要的是我的房间被维护的很好也很清洁。非常感谢 Royal Orchid酒店让我拥有了这么难忘的停留。
与这家酒店合作收集的点评
询问关于 皇家兰花孟买中央格拉齐亚酒店 的问题
感谢 shiv s
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.com 查看原文
Ameya_Karnad，皇家兰花孟买中央格拉齐亚酒店 的 General Manager，回复了这篇点评2019年5月19日已回复
Dear Guest,
Namaste!!
At the onset, I would like to thank you for sharing your review on TripAdvisor.
My team had an absolute pleasure serving you during your stay with us. We are delighted to know that you liked our hotel and that you would be returning soon.
We are happy to hear that the warm hospitality of our staff has been able to create yet another great guest experience.
It has always been our endeavor to ensure that we provide warm hospitality coupled with modern facilities to make your stay comfortable and relaxing.
On behalf of my entire team at Royal Orchid Central Grazia, Vashi, we truly thank you for your words of appreciation & look forward to having you stay with us yet again.
The Royal Orchid Hotels owns and manages a bouquet of 49 delightful hotels across 34 destinations in India with the reputation of luxury service, fine amenities and great food and beverage offerings. We would love to welcoming you once again at the hotel!!
We thank you for your patronage and look forward to welcoming you soon back again in the near future.
Regards,
Ameya P. Karnad
General Manager
Royal Orchid Central Grazia, Vashi
gm.rocnm@royalorchidhotels.com
此回复为业主反馈，并不代表TripAdvisor以及其合作方的意见。
点评翻译： 此点评由Tripadvisor全球志愿者翻译而来，查看 原始英语点评
manavlalotra
印度浦那
1212
在商务出差到瓦希期间住过几次这家酒店——觉得物有所值。房间又大又好，工作人员彬彬有礼，乐于助人。自助早餐很棒!住宿期间没遇到任何问题-会推荐给到新孟买旅游，并且想在附近寻找一间好酒店的所有人!
询问关于 皇家兰花孟买中央格拉齐亚酒店 的问题
感谢 manavlalotra
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.in 查看原文
Ameya_Karnad，皇家兰花孟买中央格拉齐亚酒店 的 General Manager，回复了这篇点评2019年5月7日已回复
Dear Guest,
Namaste!!
At the onset, I would like to thank you for sharing your review on TripAdvisor.
My team had an absolute pleasure serving you during your stay with us. We are delighted to know that you liked our hotel and that you would be returning soon.
We are happy to hear that the warm hospitality of our staff has been able to create yet another great guest experience.
It has always been our endeavor to ensure that we provide warm hospitality coupled with modern facilities to make your stay comfortable and relaxing.
On behalf of my entire team at Royal Orchid Central Grazia, Vashi, we truly thank you for your words of appreciation & look forward to having you stay with us yet again.
The Royal Orchid Hotels owns and manages a bouquet of 49 delightful hotels across 34 destinations in India with the reputation of luxury service, fine amenities and great food and beverage offerings. We would love to welcoming you once again at the hotel!!
We thank you for your patronage and look forward to welcoming you soon back again in the near future.
Regards,
Ameya P. Karnad
General Manager
Royal Orchid Central Grazia, Vashi
gm.rocnm@royalorchidhotels.com
此回复为业主反馈，并不代表TripAdvisor以及其合作方的意见。
点评翻译： 此点评由Tripadvisor全球志愿者翻译而来，查看 原始英语点评
em_onmyway
印度孟买
41
通过移动设备发表
我们在皇家兰花酒店举办了商务派对，在这里有一个很好的庆祝经历。工作人员非常热情好客，服务周到。这里的食物非常好，但当你在一家大饭店里就餐时，情况通常就不一样了。在那里食物的质量会不那么好。但这里不是这样。非常感谢Karnad先生、Patanjali先生和Amol先生处理了所有客人的请求。
询问关于 皇家兰花孟买中央格拉齐亚酒店 的问题
感谢 em_onmyway
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.in 查看原文
Ameya_Karnad，皇家兰花孟买中央格拉齐亚酒店 的 General Manager，回复了这篇点评2019年4月21日已回复
Dear Guest,
Namaste!!
At the onset, I would like to thank you for sharing your review on TripAdvisor.
My team had an absolute pleasure serving you during your stay with us. We are delighted to know that you liked our hotel and that you would be returning soon.
We are happy to hear that the warm hospitality of our staff has been able to create yet another great guest experience.
It has always been our endeavor to ensure that we provide warm hospitality coupled with modern facilities to make your stay comfortable and relaxing.
On behalf of my entire team at Royal Orchid Central Grazia, Vashi, we truly thank you for your words of appreciation & look forward to having you stay with us yet again.
The Royal Orchid Hotels owns and manages a bouquet of 49 delightful hotels across 34 destinations in India with the reputation of luxury service, fine amenities and great food and beverage offerings. We would love to welcoming you once again at the hotel!!
We thank you for your patronage and look forward to welcoming you soon back again in the near future.
Regards,
Ameya P. Karnad
General Manager
Royal Orchid Central Grazia, Vashi
gm.rocnm@royalorchidhotels.com
此回复为业主反馈，并不代表TripAdvisor以及其合作方的意见。
点评翻译： 此点评由Tripadvisor全球志愿者翻译而来，查看 原始英语点评
NiranjanP107
1
房间很好，但是房间里并没有吊扇和台扇。但对于良好的通风来说，风扇是必须的。服务周到，热情好客。食物合乎标准。浴室很宽敞，房间里没有冰箱，床很宽敞。早餐非常丰盛。前台很不错。
询问关于 皇家兰花孟买中央格拉齐亚酒店 的问题
感谢 NiranjanP107
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.com 查看原文
Ameya_Karnad，皇家兰花孟买中央格拉齐亚酒店 的 General Manager，回复了这篇点评2019年4月4日已回复
Dear Guest,
Namaste!!
At the onset, I would like to thank you for sharing your review on TripAdvisor.
My team had an absolute pleasure serving you during your stay with us. We are delighted to know that you liked our hotel and that you would be returning soon.
We are happy to hear that the warm hospitality of our staff has been able to create yet another great guest experience.
It has always been our endeavor to ensure that we provide warm hospitality coupled with modern facilities to make your stay comfortable and relaxing.
On behalf of my entire team at Royal Orchid Central Grazia, Vashi, we truly thank you for your words of appreciation & look forward to having you stay with us yet again.
The Royal Orchid Hotels owns and manages a bouquet of 49 delightful hotels across 34 destinations in India with the reputation of luxury service, fine amenities and great food and beverage offerings. We would love to welcoming you once again at the hotel!!
We thank you for your patronage and look forward to welcoming you soon back again in the near future.
Regards,
Ameya P. Karnad
General Manager
Royal Orchid Central Grazia, Vashi
gm.rocnm@royalorchidhotels.com
此回复为业主反馈，并不代表TripAdvisor以及其合作方的意见。
点评翻译： 此点评由Tripadvisor全球志愿者翻译而来，查看 原始英语点评
Rohandere
11
通过移动设备发表 
大厅的布置和食物是这家酒店最好的部分。食物很好吃，而且一直都是热的……管理层非常善于协作，并且积极地协调顾客的需求……它符合我们对四星级酒店的预期…不管是用于什么场合，我都推荐这家酒店……只需打个电话，他们就会为你安排好一切。我期待在未来的其它场合能够再次来到这家很棒的酒店。
询问关于 皇家兰花孟买中央格拉齐亚酒店 的问题
1 感谢 Rohandere
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.in 查看原文
Ameya_Karnad，皇家兰花孟买中央格拉齐亚酒店 的 General Manager，回复了这篇点评2019年3月10日已回复
Dear Guest,
Namaste!!
At the onset, I would like to thank you for sharing your review on TripAdvisor.
My team had an absolute pleasure serving you during your stay with us. We are delighted to know that you liked our hotel and that you would be returning soon.
We are happy to hear that the warm hospitality of our staff has been able to create yet another great guest experience.
It has always been our endeavor to ensure that we provide warm hospitality coupled with modern facilities to make your stay comfortable and relaxing.
On behalf of my entire team at Royal Orchid Central Grazia, Vashi, we truly thank you for your words of appreciation & look forward to having you stay with us yet again.
The Royal Orchid Hotels owns and manages a bouquet of 49 delightful hotels across 34 destinations in India with the reputation of luxury service, fine amenities and great food and beverage offerings. We would love to welcoming you once again at the hotel!!
We thank you for your patronage and look forward to welcoming you soon back again in the near future.
Regards,
Ameya P. Karnad
General Manager
Royal Orchid Central Grazia, Vashi
gm.rocnm@royalorchidhotels.com
此回复为业主反馈，并不代表TripAdvisor以及其合作方的意见。