在酒店房间里没有通风的地方。呆在这种潮湿的房间里,我的过敏反应被触发了。地毯上,家具上,所有东西上面都有真菌。虽然工作人员给我们看了几间房,但是所有的房间都有同样的问题。在我们之前有另外一对夫妇因为同样的原因也取消了预订。还有小型健身房和不干净的游泳池,所以不能被认为是一个4星级的酒店。自助餐和食物是好的。更多
- 访问酒店网站
- 011 91 22 6158 7777
- 免费Wifi
- 免费停车
- 游泳池
- 餐厅
在酒店房间里没有通风的地方。呆在这种潮湿的房间里,我的过敏反应被触发了。地毯上,家具上,所有东西上面都有真菌。虽然工作人员给我们看了几间房,但是所有的房间都有同样的问题。在我们之前有另外一对夫妇因为同样的原因也取消了预订。还有小型健身房和不干净的游泳池,所以不能被认为是一个4星级的酒店。自助餐和食物是好的。更多
显示较少Dear Guest,
Kindly accept our apology for the dissatisfaction and inconvenience caused to you.
We have taken your feedback seriously with the concerned teams for a review of our operating procedures and immediate corrective action thereof. Much as we strive to serve our valued customers with highest and consistent standards of service, we regret that we have not been able to measure up to your expectations this time. May we request you to consider this as an aberration not reflective of our regular service standards and not to let this be an indelible perception.
We would certainly make the necessary amendments in this respective area so as to let our valued customers have a pleasant experience always and maintain confidence in the services of our hotel.
We hope you will not hold this experience against us and will offer us another opportunity to look after you in a manner that you expect and so rightfully deserve.
Warm regards
Snehanshu Banerjee
Hotel Manager
很棒的服务。我们来这家酒店为了庆祝我妻子的生日。预定的标准级,工作人员还为我们升了级。当我们进来的时候,他们以愉悦的微笑和热情的态度来迎接我们。所有的工作人员都非常好。谢谢大家。
Dear Guest,
Namaste!!
At the onset, I would like to thank you for sharing your review on TripAdvisor.
My team had an absolute pleasure serving you during your stay with us. We are delighted to know that you liked our hotel and that you would be returning soon.
We are happy to hear that the warm hospitality of our staff has been able to create yet another great guest experience.
It has always been our endeavor to ensure that we provide warm hospitality coupled with modern facilities to make your stay comfortable and relaxing.
On behalf of my entire team at Royal Orchid Central Grazia, Vashi, we truly thank you for your words of appreciation & look forward to having you stay with us yet again.
The Royal Orchid Hotels owns and manages a bouquet of 49 delightful hotels across 34 destinations in India with the reputation of luxury service, fine amenities and great food and beverage offerings. We would love to welcoming you once again at the hotel!!
We thank you for your patronage and look forward to welcoming you soon back again in the near future.
Regards,
Ameya P. Karnad
General Manager
Royal Orchid Central Grazia, Vashi
gm.rocnm@royalorchidhotels.com
感谢 Royal Orchid,让我在这住的很特别。在办理入住的时候我收到了热情的欢迎,以及帮我拿我的行李这样的细节也做的很好,更重要的是我的房间被维护的很好也很清洁。非常感谢 Royal Orchid酒店让我拥有了这么难忘的停留。
Dear Guest,
Namaste!!
At the onset, I would like to thank you for sharing your review on TripAdvisor.
My team had an absolute pleasure serving you during your stay with us. We are delighted to know that you liked our hotel and that you would be returning soon.
We are happy to hear that the warm hospitality of our staff has been able to create yet another great guest experience.
It has always been our endeavor to ensure that we provide warm hospitality coupled with modern facilities to make your stay comfortable and relaxing.
On behalf of my entire team at Royal Orchid Central Grazia, Vashi, we truly thank you for your words of appreciation & look forward to having you stay with us yet again.
The Royal Orchid Hotels owns and manages a bouquet of 49 delightful hotels across 34 destinations in India with the reputation of luxury service, fine amenities and great food and beverage offerings. We would love to welcoming you once again at the hotel!!
We thank you for your patronage and look forward to welcoming you soon back again in the near future.
Regards,
Ameya P. Karnad
General Manager
Royal Orchid Central Grazia, Vashi
gm.rocnm@royalorchidhotels.com
在商务出差到瓦希期间住过几次这家酒店——觉得物有所值。房间又大又好,工作人员彬彬有礼,乐于助人。自助早餐很棒!住宿期间没遇到任何问题-会推荐给到新孟买旅游,并且想在附近寻找一间好酒店的所有人!
Dear Guest,
Namaste!!
At the onset, I would like to thank you for sharing your review on TripAdvisor.
My team had an absolute pleasure serving you during your stay with us. We are delighted to know that you liked our hotel and that you would be returning soon.
We are happy to hear that the warm hospitality of our staff has been able to create yet another great guest experience.
It has always been our endeavor to ensure that we provide warm hospitality coupled with modern facilities to make your stay comfortable and relaxing.
On behalf of my entire team at Royal Orchid Central Grazia, Vashi, we truly thank you for your words of appreciation & look forward to having you stay with us yet again.
The Royal Orchid Hotels owns and manages a bouquet of 49 delightful hotels across 34 destinations in India with the reputation of luxury service, fine amenities and great food and beverage offerings. We would love to welcoming you once again at the hotel!!
We thank you for your patronage and look forward to welcoming you soon back again in the near future.
Regards,
Ameya P. Karnad
General Manager
Royal Orchid Central Grazia, Vashi
gm.rocnm@royalorchidhotels.com
我们在皇家兰花酒店举办了商务派对,在这里有一个很好的庆祝经历。工作人员非常热情好客,服务周到。这里的食物非常好,但当你在一家大饭店里就餐时,情况通常就不一样了。在那里食物的质量会不那么好。但这里不是这样。非常感谢Karnad先生、Patanjali先生和Amol先生处理了所有客人的请求。
Dear Guest,
Namaste!!
At the onset, I would like to thank you for sharing your review on TripAdvisor.
My team had an absolute pleasure serving you during your stay with us. We are delighted to know that you liked our hotel and that you would be returning soon.
We are happy to hear that the warm hospitality of our staff has been able to create yet another great guest experience.
It has always been our endeavor to ensure that we provide warm hospitality coupled with modern facilities to make your stay comfortable and relaxing.
On behalf of my entire team at Royal Orchid Central Grazia, Vashi, we truly thank you for your words of appreciation & look forward to having you stay with us yet again.
The Royal Orchid Hotels owns and manages a bouquet of 49 delightful hotels across 34 destinations in India with the reputation of luxury service, fine amenities and great food and beverage offerings. We would love to welcoming you once again at the hotel!!
We thank you for your patronage and look forward to welcoming you soon back again in the near future.
Regards,
Ameya P. Karnad
General Manager
Royal Orchid Central Grazia, Vashi
gm.rocnm@royalorchidhotels.com
房间很好,但是房间里并没有吊扇和台扇。但对于良好的通风来说,风扇是必须的。服务周到,热情好客。食物合乎标准。浴室很宽敞,房间里没有冰箱,床很宽敞。早餐非常丰盛。前台很不错。
Dear Guest,
Namaste!!
At the onset, I would like to thank you for sharing your review on TripAdvisor.
My team had an absolute pleasure serving you during your stay with us. We are delighted to know that you liked our hotel and that you would be returning soon.
We are happy to hear that the warm hospitality of our staff has been able to create yet another great guest experience.
It has always been our endeavor to ensure that we provide warm hospitality coupled with modern facilities to make your stay comfortable and relaxing.
On behalf of my entire team at Royal Orchid Central Grazia, Vashi, we truly thank you for your words of appreciation & look forward to having you stay with us yet again.
The Royal Orchid Hotels owns and manages a bouquet of 49 delightful hotels across 34 destinations in India with the reputation of luxury service, fine amenities and great food and beverage offerings. We would love to welcoming you once again at the hotel!!
We thank you for your patronage and look forward to welcoming you soon back again in the near future.
Regards,
Ameya P. Karnad
General Manager
Royal Orchid Central Grazia, Vashi
gm.rocnm@royalorchidhotels.com
大厅的布置和食物是这家酒店最好的部分。食物很好吃,而且一直都是热的……管理层非常善于协作,并且积极地协调顾客的需求……它符合我们对四星级酒店的预期…不管是用于什么场合,我都推荐这家酒店……只需打个电话,他们就会为你安排好一切。我期待在未来的其它场合能够再次来到这家很棒的酒店。
Dear Guest,
Namaste!!
At the onset, I would like to thank you for sharing your review on TripAdvisor.
My team had an absolute pleasure serving you during your stay with us. We are delighted to know that you liked our hotel and that you would be returning soon.
We are happy to hear that the warm hospitality of our staff has been able to create yet another great guest experience.
It has always been our endeavor to ensure that we provide warm hospitality coupled with modern facilities to make your stay comfortable and relaxing.
On behalf of my entire team at Royal Orchid Central Grazia, Vashi, we truly thank you for your words of appreciation & look forward to having you stay with us yet again.
The Royal Orchid Hotels owns and manages a bouquet of 49 delightful hotels across 34 destinations in India with the reputation of luxury service, fine amenities and great food and beverage offerings. We would love to welcoming you once again at the hotel!!
We thank you for your patronage and look forward to welcoming you soon back again in the near future.
Regards,
Ameya P. Karnad
General Manager
Royal Orchid Central Grazia, Vashi
gm.rocnm@royalorchidhotels.com