Dear Tifosi9,

I’m truly sorry and I apologize for the inconvenience you encountered with our service. We take your customer experience very seriously and your feedback is of great value to us. We are committed to keep our customer's needs and feedback as a priority to improve our service, this wouldn't be possible without your voice. We appreciate your patience and understanding while we work to improve your experience as soon as possible.

We hope to welcome you back soon on your next visit to Conrad SLP.

Sincerely,
Pierre Kranzle.
Managing Director.

Dear MichaelpF2005FB

I’m so pleased to know your experience was so fantastic. We take pride in our efforts to exceed our guests’ expectations and let them know just how important they are to us.

We'll be delighted to have you back at Conrad San Luis Potosi, and continue to make your stay inspired.

Best wishes,
Pierre Kranzle
Managing Director.

Dear Guest,

I am very pleased to learn you found our beds comfortable and that our customer service exceed your expectations. We pride ourselves in our efforts to offer our guests an excellent service as to make their stay at Conrad San Luis Potosi inspired.

We look forward to welcome you back at Conrad San Luis Potosi soon.

Best regards,

Pierre Kranzle
Managing Director.