Dear guest

Please accept our deepest apologies for the inconveniences that you have experienced while you were here with us.
Please give us a second chance to fix all these issues that you had during your stay.
On behalf of the entire staff we would like to compensate next time those inconveniences with our best efforts and service to take away your present impressions. Thank you so much for your input, it is deeply appreciate, because it makes us to improve our opportunity areas.
If there was any good that came out of this unfortunate experience, it is that we have grown and learned alternative approaches to these situations.

Dear Guest,

Thank you for your visit! We are ready to serve you.

See you soon!