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附近酒店
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1 - 6 条点评,共 5,689 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2周前点评

我们去这里,是为了供应商启动工作。酒店的餐食很不错,工作人员也非常好。他们策划的活动非常有参与感。我们花了一天时间游览Las Calletas,也是我们有史以来最好的一次体验。相信我们很快会安排下次旅途。

感谢 Burkster1976
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Luis E,Hard Rock Hotel Vallarta 的 Director General,回复了这篇点评回复时间:2周前
Google 翻译

Dear Burkster1976,

Thank you for sharing your excellent review, I'm glad to know you were fully satisfied by the service and I really appreciate your kind preference, likewise be sure that for your next visit we will have more different activities for your enjoyment.
See you soon & Keep Rockin’!!
“This review was responded to on behalf of the General Manager of Hard Rock Hotel Vallarta”

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
3周前点评

我们第二次住在这里,这次我们是在圣诞节时住了10天。酒店的全体员工竭尽全力为您提供优质的服务,使您的入住更舒适、更难忘。他们都很好。特别是Robin、Gaudalope、水疗中心的的Alma、Juan、Gabriel,泳池酒吧的Angel和Elena,所有的娱乐团队都非常棒。我们是因为优质的服务才选择再次住在这里,这次我们也享受到了很棒的服务。我们会回来的。

与 Hard Rock Hotels & Casinos 合作收集的点评
感谢 yidm
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Luis E,Hard Rock Hotel Vallarta 的 Director General,回复了这篇点评回复时间:2周前
Google 翻译

Hello yidnekm

It has been our real pleasure having you here at Hard Rock Hotel Vallarta. It is gratifying to know you could experience the Rockstar stay at our resort, as we work persistently to get our guests’ satisfaction. We feel very excited by your kind words that help us to keep on rolling every day. Cannot wait for you to come back!
See you soon & Rock ON!!
“This review was responded to on behalf of the General Manager of Hard Rock Hotel Vallarta”

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
4周前点评 通过移动设备发表

现在坐在这个可爱的旅馆的一个游泳池旁边。墨西哥这边的天气非常好,所以会毫不犹豫地再来。员工是让这个地方变得如此特别的原因,尤其是游泳池这儿的艾斯梅,可以为你做到一切。她不停地问我们是否需要任何东西,甚至在当前的饮料还没有喝完之前。确保你坐在埃斯梅的区域。食物很好,但是亚洲菜需要改进。每个地方都很干净,你永远不会觉得酒店太拥挤。午餐和晚餐的酒都很好,白苏维浓和梅洛。在当地出租车并不多,但到巴拉达波尔图大约只要8英镑单程。

感谢 HonestDave1970
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
Luis E,Hard Rock Hotel Vallarta 的 Director General,回复了这篇点评回复时间:2周前
Google 翻译

Hello honestdave1970,

It has been such a pleasure having you with us and we truly appreciate your positive comments. Facilities, as well as the great service we provide, are focused on creating unforgettable memories. It is very gratifying to hear you had a great experience at our hotel as we work constantly to get our guests’ satisfaction. Cannot wait for your next visit!
Keep Rockin’ & See you soon Amigos!
“This review was responded to on behalf of the General Manager of Hard Rock Hotel Vallarta”

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2018年12月9日的点评

入住这种酒店人们一般会有所期待,但是这里却没什么出彩的地方。虽然我们有一个私人管家,但总是把事情搞砸,当我们提出我们的不满时,宾客关系经理的表现很糟糕!他的态度非常不好,在我们吃饭的时候来到音乐非常响亮的餐馆里找我们谈话。似乎他是故意这样做的,因为我们已经表示过现在不是说话的好时候。酒店里最好的员工是游泳池和餐馆里的女服务员,她们知道该如何为客人服务。

感谢 mbrof
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Luis E,Hard Rock Hotel Vallarta 的 Director General,回复了这篇点评回复时间:4周前
Google 翻译

Hello Mbrof,
Thank you for sharing your experience and all your comments regarding your last visit. We are sad to know we were not able to exceed your expectations on this occasion, but surely we will continue improving and working on every area of opportunity mentioned to make sure you have a flawless time if you decide to come back.
Wish you the best
Warm Regards,
"This review was responded to on behalf of the General Manager of Hard Rock Hotel Vallarta"

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2018年11月14日的点评

已经来过这里好几次了,而且再一次没有令人失望。工作人员是一流的。当你在泳池周围闲逛时,你可以期待Diane和Canario优雅地持续地服务。游到泳池吧,Leno会很乐意照顾你的。在Ciao餐厅,找Guadelupe(他会用大约12种语言说“谢谢”)。在Impanema餐厅,Rosie会设法让你感觉到被服务。迫不及待想再回去一次。

感谢 georgeJ5950TS
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Luis E,Hard Rock Hotel Vallarta 的 Director General,回复了这篇点评回复时间:2周前
Google 翻译

Dear George,

Thank you so much for sharing your experience with us. Here at Hard Rock Hotel Vallarta are glad to know you spent such a great time. However, I see there are a few points that require our attention and I guarantee you that we are working hard in those areas of opportunity in order to improve our service.
It’s been a pleasure having you with us and we cannot wait for your next visit; we will do our best to pamper you and offer the flawless experience you deserve.
Warm Regards,
“This review was responded to on behalf of the General Manager of Hard Rock Hotel Vallarta”

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2018年11月8日的点评

我们在硬石酒店度过了一段美好的时光,从现场乐队、美味的食物、到乐于助人的员工,这真是一次惊喜的冒险。员工对于所有冒险的推荐都好极了,我迫不及待地想要回来。

1  感谢 cblamb2018
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Luis E,Hard Rock Hotel Vallarta 的 Director General,回复了这篇点评回复时间:3周前
Google 翻译

Hello cblamb2018
Thank you so much for your review and for this great experience. We appreciate your recommendations and surely every detail was designed to offer you the best experience of relaxation and comfort with the special touch of Hard Rock and Mexico. Feel free to reach us prior next visits and we all hope to welcome you soon for another fantastic vacation!
Kind Regards,
"This review was responded to on behalf of the General Manager of Hard Rock Hotel Vallarta"

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