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附近酒店
点评 (6,158)
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旅行者评分
4,533
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334
107
81
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旅行者评分
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1 - 6 条点评,共 6,158 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年7月12日的点评

我的孩子喜欢儿童俱乐部,Jessi和Diana的工作做得很好,让我的孩子感觉像在家里一样。如果你决定花点时间在海滩上享受vip服务的话,那就去找Juan吧,他很快就把饮料和零食送过来了。总的来说,度假村里的人都很好。我给4分的主要原因是度假村没有指定吸烟区,我们在那里待的大部分时间里都没有看到有人吸烟,直到周六或周日,一群人开始在大泳池里吸烟。

感谢 Marsol25
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
hrhvallarta,Hard Rock Hotel Vallarta 的 Director General,回复了这篇点评2019年7月13日已回复
Google 翻译

Hi Marsol25,

Thank you for taking the time to share your experience with us. It is very rewarding to see that your stay was wonderful in many aspects, especially to learn our rockers were able to create such a comfortable and fun atmosphere in our kid's club, so much that your child felt at home. From the kid's club to your relaxing days by the beach, it sounds like you received the true Rockstar treatment! Jessi, Diana and Juan will be delighted to learn they could be a part of such a memorable experience for you all and will appreciate the kind recognition.

Regarding the smoking areas, thank you for sharing your feedback and we are sorry to learn this experience fell short of expectations. We would like to let you know that all of our designated smoking areas are located in all outdoor areas, as it is not permitted in any indoor outlets. We understand that all of our rockstars have different likes and preferences and it is our goal to ensure each one of our valued guests has both a comfortable and incredible experience during their stay. We hope that in your next visits we can reach 5 stars; despite this aspect, we are glad to know your overall stay with us was enjoyable. It was our pleasure hosting you and we hope to welcome you back soon for another well-deserved vacation in paradise.


See you soon, Amigos!
"This review was responded to on behalf of the General Manager of Hard Rock Hotel Vallarta"

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月16日的点评

我在普尔塔瓦亚尔塔度假村度过了一段多么美好的经历啊!虽然是为了工作会议,但我真的很喜欢并享受这里。从洛杉矶到那里很容易,从机场到度假村不到3小时30分钟的车程。我还会和我的丈夫一起过来。美食和海景房。一流的服务,非常完美。

与 Hard Rock Hotels & Casinos 合作收集的点评
感谢 Fearless06421992848
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
hrhvallarta,Hard Rock Hotel Vallarta 的 Director General,回复了这篇点评2019年5月17日已回复
Google 翻译

Hola Fearless06421992848,

Thank you for taking the time to share your experience with us. We are delighted to learn everything went smooth from start to finish and to know you truly received the Rockstar treatment! We strive to create one of a kind experiences for our guests with our amplified and warm service, and it is gratifying to learn our accommodations contributed to a wonderful trip to paradise. Thank you for being our guest and we can't wait to rock your world once more on your next holiday to Mexico!


See you guys soon & keep rocking!
"This review was responded to on behalf of the General Manager of Hard Rock Hotel Vallarta"

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2019年5月7日的点评 通过移动设备发表

因为出差来的这,而且非常喜欢在这的住宿!食物和服务都好极了而且位置再好不过了!如果你是来找乐子的,这是你的目的地!这个地区非常安全所以不要犹豫,走出度假村,看看有什么地方可去!

感谢 202bridgetk
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
hrhvallarta,Hard Rock Hotel Vallarta 的 Director General,回复了这篇点评2019年5月8日已回复
Google 翻译

Hola 202bridgetk,

Thank you for taking the time to share your excellent review. We are excited to learn you enjoyed everything from the flavors of our international cuisines to the warm and amplified service of our team. It is wonderful to know you had such a fun time and especially gratifying to learn you received the full Rockstar treatment. Our family will appreciate your kind words and we can't wait to welcome you back soon for another incredible and fun trip to paradise!

See you soon Rockstar!,
“This review was responded to on behalf of the General Manager of Hard Rock Hotel Vallarta”

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2019年4月19日的点评

以下是工作人员的姓名:Anthony,Capt.Marco,Lupe,Mar,Yurel.Aerli,Guadalupe - 在餐厅俯瞰得到大海和日落。所有人都非常亲切友好。庭院漂亮干净,有适合每个年龄段和要求的游泳池,从酒吧泳池到儿童泳池再到成人健身泳池。你所要做的就是打开滑动玻璃门并聆听大海和热带微风。他们非常有效地安排往返机场的交通。

感谢 JudithL1626
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
hrhvallarta,Hard Rock Hotel Vallarta 的 Director General,回复了这篇点评2019年4月20日已回复
Google 翻译

Hello JudithL1626,

Thank you for taking the time to share your experience. We are happy to learn your overall stay was to your full satisfaction and to learn you received the full rockstar treatment! It is gratifying to know that our dining options were to your liking, as well as to know transportation to and from the airport was very efficient. Our rockers will be excited to see such positive comments and especially appreciate the effort and time you took to remember names! It is our pleasure to have you with us and we can't wait to welcome you back once more for another well-deserved trip to paradise!

See you soon Amigos,
“This review was responded to on behalf of the General Manager of Hard Rock Hotel Vallarta”

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年3月30日的点评 通过移动设备发表

在Hard Rock酒店度过了愉快的时光。食物很好,孩子们有很多东西可以吃。我要特别向Juan致谢。他的服务远远超出预期,包括为我们的孩子采购无麸质披萨。下次你到的时候记得问候一下。对于任何想好好度假的人,我强烈推荐这家酒店。

感谢 Jflower4
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
hrhvallarta,Hard Rock Hotel Vallarta 的 Director General,回复了这篇点评2019年3月30日已回复
Google 翻译

Hello Jflower4,

Thank you for taking the time to share your experience with us. We are very happy to know that our dining options were to your liking, as well as our variety of activities for the kids! Our rockers will definitely appreciate your kind comments and special recognition. It is our outstanding service and willingness to go above and beyond that set us apart, and we are pleased to know we could take a part in creating such a wonderful vacation for you and your family. We appreciate your kind recommendation and can't wait to have you back soon for another amazing vacation in paradise!

Warm regards,
“This review was responded to on behalf of the General Manager of Hard Rock Hotel Vallarta”

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