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附近酒店
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1 - 6 条点评,共 8,426 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年7月13日的点评

我们6楼的房间可以看到壮观的山景。房间很宽敞,拥有超棒住宿所需的非常舒适的特大床和所有的便利设施。但是浴室很小,但是我们能够接受。喜欢便宜的“欢乐时光”饮品。地理位置很好,离市区有点远,但良好的公共汽车服务使往返交通十分方便。

感谢 Valerie037
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.ca 查看原文
banffmanagement2016,费尔蒙班夫泉城堡酒店 的 Public Relations Manager,回复了这篇点评2019年7月18日已回复
Google 翻译

Hello Valerie037,

Thank you for taking the time to share your experience with us. We are delighted to hear you had such a memorable experience during your stay! We are so fortunate to share the beauty of the Canadian Rocky Mountains with the rest of the world since 1888! With being a heritage property comes some historic charms, including smaller than typical washrooms. We are delighted to hear you were able to join us for our happy hour in the Vermillion Room! It is our pleasure to have you as our guest and we hope to welcome you back again soon!

-Fairmont Banff Springs

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年6月22日的点评

这家酒店很不错,位置也很好。房间很舒服,唯一的问题是,我们分到了一间残疾人房,但是我们没有介意,只是淋浴的时候,没有架子放肥皂和洗发水。所以我们不得不把它们放在地板上,员工们大概忽略了这一点。我原本可以给他们打5星的,但是在排骨餐厅,我们享受到的服务很差。第二天早上,在吃自助早餐时,在提供鸡蛋的柜台,我的厨师在我的鸡蛋里放了蛋壳,他居然试图用他的手指把它拿出来!!是的,他先用分鱼刀试了试,然后用指甲继续尝试!!我不得不告诉他,我不想要那些鸡蛋了,然后要求重做一份。除此之外,这家酒店很棒,你不会后悔入住这里的。

1  感谢 Lionblanc
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.ca 查看原文
banffmanagement2016,费尔蒙班夫泉城堡酒店 的 Public Relations Manager,回复了这篇点评2019年6月24日已回复
Google 翻译

Hello Lionblanc,

Thank you for providing us a review of your recent experience at the Castle. We would like to apologize for this challenge you experienced, this is certainly not the type of scenario we wish for our guests to experience. We would like to sincerely apologize for the confusion you experienced and thank you once again for sharing your feedback with us as it allows us to grow from this experience. We hope you enjoyed the rest of your time in Banff!

-Fairmont Banff Springs

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2019年5月16日的点评

我简直不想离开。我有最棒的管家,使我住得非常舒心!我很快会回去的。这个酒店是完美的。小径和风景令人叹为观止。希望能尽快回去。

与 fairmont.com 合作收集的点评
感谢 Chantel W
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
banffmanagement2016,费尔蒙班夫泉城堡酒店 的 Public Relations Manager,回复了这篇点评2019年5月17日已回复
Google 翻译

Hello Chantel W,

Our team is very passionate about ensuring all guests enjoy a truly memorable experience at the Castle and it is our pleasure to have you as our guest. We are delighted to hear you had such a memorable experience during your stay! We will be sure to share this feedback with our teams. We hope to welcome you back again soon!

-Fairmont Banff Springs

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2019年5月7日的点评

我很喜欢这家酒店和这里的便利设施。消费很高,但体验很独特。游泳池很棒,Rundle休息室是放松的好地方。房间不错,床很舒服。喜欢坐在各种各样的地方放松。现磨咖啡(现货)很不错而且价格适中。

与 fairmont.com 合作收集的点评
感谢 DayTrip64553423233
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
banffmanagement2016,费尔蒙班夫泉城堡酒店 的 Public Relations Manager,回复了这篇点评2019年5月8日已回复
Google 翻译

Hello DayTrip64553423233,

Thank you for taking the time to share your experience with us at the Castle in the Rockies. Our goal is to provide every guest with a truly memorable experience at the hotel and we are delighted to hear your experience was seamless throughout! We will be sure to share this feedback with our teams and we hope to welcome you back again soon!

-Fairmont Banff Springs

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2019年4月20日的点评

这是一个历史悠久的酒店,位于独特的山区。服务很好,食物也很美味。床垫和枕头非常适合我。我们的房间离电梯很近,所以很方便到达我们想去的地方。

与 fairmont.com 合作收集的点评
感谢 neilk751
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
banffmanagement2016,费尔蒙班夫泉城堡酒店 的 Public Relations Manager,回复了这篇点评2019年4月21日已回复
Google 翻译

Hello neilk751,

We believe William Cornelius Van Horne said it best, “Since we can’t export the scenery, we’ll have to import the tourists.” Thanks to his vision, we have been fortunate enough to share such spectacular views with guests since 1888! Exceptional service is what we strive to be known for; therefore your feedback on the value of your experience is extremely important. We are so pleased to know you enjoyed your stay! We look forward to the opportunity to welcome you back for a relaxing stay instead of working one!

-Fairmont Banff Springs

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