曾经进行过一次升级,不过这次我得到了跟上次没有升级前的相同客房(或者同类型的客房),没有升值,当你加上各种费用,会员价反而不便宜,你加加看呗。他们告诉我他们最近修正了“错误”,不过还没确认修复。威斯汀似乎最近改变了作风 - 是我的想象力还是没有?我得看看其他评论,看看这种趋势是不是会很普遍。
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曾经进行过一次升级,不过这次我得到了跟上次没有升级前的相同客房(或者同类型的客房),没有升值,当你加上各种费用,会员价反而不便宜,你加加看呗。他们告诉我他们最近修正了“错误”,不过还没确认修复。威斯汀似乎最近改变了作风 - 是我的想象力还是没有?我得看看其他评论,看看这种趋势是不是会很普遍。
房间宽敞整洁, 空间也够大, 客厅沙发床不用额外收费, 适合家庭旅行. 赠送会员的早餐略显单调, 只有冷食, 热食要另外收费.
Dear ScottieChang,
Thank you very much for your comments. We are glad you enjoyed your stay and liked the accommodations. We look forward to serving you again,
Sincerely,
Pradeep Puri
工作人员们态度友好且专业,我们当时被安排入住了一间残疾人客房——想也想得到会有这样的安排,因为我们是用万豪酒店的积分兑换来入住这家酒店的,并不是因为我们自己花钱想来这里住。登记入住方便快捷,房间也干净,淋浴间的地漏排水很慢,而且由于轮椅也可以推进去使用,所以浴室总是很快就会被水淹没(淋浴七分钟左右就水漫金山了)。前台还有进步空间。我们早上把窗子打开透气的时候,外面小巷传来了噪音,但是把窗子关上之后就什么也听不到了。酒店休息室的服务非常慢,座位也很不舒服。提供的自助早餐收费很贵,但是挺好吃的,服务员也很不错。从地理位置方面来说,离不列颠哥伦比亚广场、罗杰斯竞技场、耶鲁城、罗布森街非常近,这家酒店算是市中心不错的住宿地方,本质上也没有什么大问题。但是我们真的更享受我们在其他酒店的住宿经历,所以我们以后大概率会回到那些酒店去住。
Dear happyroo,
Your comments left us a bit confused. You loved our staff and their professionalism. You loved the window that can be opened for fresh air. When closed, you heard nothing. Breakfast was very good and the server was fantastic. Its a decent play to stay but you wont stay again with us. Because you received an accessible room?Other than flooding in the bathroom, it seems everything else was fine with the room.Next time you are here, perhaps will not get the same room. We will certainly look at the flooding in the bathroom. Our apologies, We hope you will give us another chance to redeem ourselves for the 2 things that you mentioned.
Sincerely,
Pradeep Puri
在阿拉斯加旅行后在这里呆了3天。酒店就在观光巴士的对面,步行的距离就可以到达很棒的吃早餐的地方,还有很好的礼宾员帮助你计划看到所有的景点。室外泳池也是太棒了。
Dear Shirley H,
Thanks you for your comments.We are pleased you liked our location and the facilities. We hope to see you again.
Sincerely,
Pradeep Puri
我又来住了。酒店经理已经记住我的名字,他帮我升级了服务,安排了一间很大的套房。当我向酒店索求饮用水的时候,他们直接送了一箱水到我的房间。住在这里,我觉得自己享受到了国王一般的待遇。我非常欣赏这家酒店的服务,高质量,沟通能力一流。
Dear PeteSW9,
Welcome back. Thank you very much for your comments. We look forward to you returning back.
Sincerely,
Pradeep Puri
我们住在套房,这对我们,一对带着孩子的夫妇来说真的很管用。太棒了!酒店地理位置优越,附近有罗渣士体育馆、餐厅和购物中心。工作人员很友好,电梯很快。
Dear Chica-linda,
Thank you very much for your kind comments. We are glad you had a great stay. We look forward to your return visit.
Sincerely,
Pradeep Puri
房间很好,有不错的酒店设施。房间快餐和饮料有点贵。酒吧在狂欢时段的食物还不错,饮料的价格也贵得离谱。老实说,我喝的那个味道什么也不像,只是很甜。工作人员很有礼貌。
Dear H5118OKmichelel,
Thank you very much for your comments. We are sorry that you did not like our drinks and prices, however are glad you were pleased with our staff and service.
Sincerely,
Pradeep Puri