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这就是奢侈的样子。房间很大，有一张特大床，睡椅和壁炉。有一个单独的房间放行李，墙上有保险柜。浴室里有浴缸和淋浴间。我们很遗憾我们得离开。唯一的缺点就是办理入住手续。酒店分为两边，每边都有电梯。糟糕的是，我们上错电梯了，没有人给我们说明过这一点。
Dear GmaSandra,
We appreciate you taking the time to share this heartfelt review with us. I am happy to hear that you greatly enjoyed your accommodations. We are sorry to hear about your mishap with the elevators. We will keep your sentiments in mind, as we are always looking for ways to improve our guest experience. On behalf of myself and all of us here at Four Seasons Whistler, it was a pleasure hosting your getaway and we hope you will join us again soon.
Sincerely,
Manuel Santos
Resort Manager
在回家的路上我们预约了一晚的住宿，我的妻子对此表示惊讶。房间真是太棒了。我为妻子预约了80分钟的足疗。本来应该是足部和小腿按摩，但实际并没有。并且服务只有60分钟而非80分钟，当这名妇女说已经做好时，我的妻子反馈说只有60分钟并且没有按摩。但是服务人员说她已经完成了80分钟的按摩，你是我今天的最后一个客户。她说欢迎我妻子留下来享受水疗。请在前面留下小费。她没有留下小费。
Dear 13duaned,
Thank you for sharing this valuable feedback. We appreciate you taking the time to inform of us of your experience at our day spa. While we regret to hear that your experience there was disappointing, I am glad that you found your guest suite to be exceptional. On behalf of myself and my colleagues, I would like to apologize for our lackluster spa service, however, we do hope you will join us for a more satisfactory stay in the future.
Sincerely,
Manuel Santos
Resort Manager
每个季节，四季酒店都是惠斯勒最好的住宿之所。豪华的住宿，令人难以置信的食物和葡萄酒，临近远足，山坡和村庄，豪华的水疗中心和所有不可思议的游泳池都使这里的住宿体验非常好。
Dear Amanda C,
We appreciate your five-star review. I must agree - Whistler really is heaven on Earth. From an incredible food and wine experience to hiking in our nearby hills and slopes, enjoying our luxurious spa, and relaxing at our incredible pool facility it sounds like you had a wonderful stay. We hope to welcome you back again soon and as always, it was a pleasure serving you.
Sincerely,
Manuel Santos
Resort Manager
我们在四季酒店又度过了一段美好的时光。酒店的装饰非常热情，非常欢迎我们。Blackcomb滑雪站底部的环境是宁静而美丽的。这里服务正如你对四季酒店的期望 - 100%很棒的。
Dear Graeme M,
We appreciate this insightful review. How wonderful that your stays at Four Seasons properties are always glorious. I am thrilled that the service you experienced here at Four Seasons Whistler was top notch. We must agree, our home here at the base of Blackcomb is truly something special. As always, it was a delight hosting your trip and we hope to welcome you back again soon for another exceptional visit.
Sincerely,
Manuel Santos
Resort Manager
这家度假酒店远超我们的期待。从我们入住到退房期间，酒店的人都很有礼貌也很乐于助人。Sidecut 餐厅的林赛和扎克服务最好! 住宿超乎想象，床铺都很舒服，花洒也很大，毛巾也很柔软。不管何时何地我们有任何关于这边的问题，贴身男仆都能立马帮我们解决。我们真的很爱住在这里的这几天。
Dear zgirldeanna,
Thank you for taking the time to leave us a five-star review. We are thrilled to hear that our staff made you feel at home and provided you with excellent service. I will be sure to share your kind words directly with Lyndsay and Zac. It is also wonderful to hear you found your guest accommodations exceptional. We strive to make the resort your home away from home. On behalf of all of us at Four Seasons Whistler, it was a pleasure serving you and we hope you will join us again in the near future.
Sincerely,
Manuel Santos
Resort Manager
我们入住了惠斯勒四季度假酒店的三卧室豪华私人房，那个房间可以看到壮观的山景，明年我一定会再来的！！惠斯勒四季度假酒店的所有设施都很棒，酒店的环境和氛围很安静，这是一家非常优秀的豪华度假村酒店，酒店内的工作人员也都十分友好和乐于助人。最重要的是，惠斯勒四季度假酒店的食物也超级美味！
Dear PEDIATRIX,
Thank you for taking the time to share this review with us. It is wonderful hearing you enjoyed your stay in our Mountain View 3-bedroom suite, and even more exciting to hear you will be joining us again in the future. We take great pride in our staff and appreciate your valuable feedback. On behalf of all of us at Four Seasons Whistler, it was truly a pleasure serving you and we look forward to welcoming you back again soon.
Sincerely,
Manuel Santos
Resort Manager
