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显示较少订了一房客房到酒店时给升级了到两房客房,赞👍🏻
房间有一张吧枱一个小厨房,只是洗手间有些简陋。
水上乐园并不是很大,但五藏俱全,小朋友玩得很开心,玩滑水梯亦不用排队很久。
Thank you for your comments and its great to hear that you enjoyed the upgrade to the 2 bedroom suite. We hope to see you again on your next visit to Niagara Falls for another fun time with the kids at the water park.
我来过这好多次了。但每次来我们都会十分的开心。这里并不贵,酒店里面总是很干净,水公园也是。员工人也很好,什么年龄段的人来这都会很开心的。到市区也不远,也是它的一个卖点吧。
Thank you for your awesome review. It’s wonderful to hear what a great time you have each and every stay with us! It is our goal and commitment to keep a well maintained property with clean and comfortable rooms and providing the best hospitality possible.
We look forward to your return visit as our valued guest on your next trip to Niagara Falls.
Yours in Hospitality,
Guest Relations Manager
在Wagjag网站上99美元预定的,周四晚上入住。房间干净整洁,电视节目还可以,酒店服务员服务很周到。水上游乐园很干净而且周四晚上人真的很少,周五下午的时候人就会多起来不过还不至于多到疯狂的地步。在泳池边的餐厅点了炸薯条,但是因为那个金发马尾辫的服务员不能一心多用所以我等了20分钟才上菜。我曾经在厨房工作过所以当我看到这里的的厨房时候我知道这里的厨师水平并不是很高。不过除了这一点,其他的方面还是很棒的,很大一部分原因是我并不忙。我们很可能会再来一次。在飞碟一样的餐厅里吃一顿惊人的大餐。
来了水公园,很好,经济型,对小孩子来说不错!员工看起来非常好斗,大多数都非常非常粗鲁!他们需要严肃培训,需要对客人友好一点!食物也很可怕,不好吃,而且超级贵!
Thank you for your feedback and I’m glad the kids enjoyed the water park. Please accept my sincere apologies if you found the staff to be less than hospitable. The lifeguards do take their job very seriously as their number one priority is the safety of the guests at the water park and they must keep a vigilant eye on their area. Please be assured that YOU are important to us and I am very sorry if we did not give the attentiveness and friendly hospitality we are known for as your satisfaction is our success. Please do not hesitate to ask for the Manager on Duty if there is anything we can do to make your stay more enjoyable. We hope you will give us another chance so we can demonstrate our warm and friendly hospitality on your next visit to Niagara Falls.
Sincerely,
Guest Relations Manager
我们每年二月都会来这里度过周末。我们是当地人而且我的孩子喜欢这里。唯一不好的是他们觉得这里泳池的水太冷了。不过这并无法阻止他们好几个小时都呆在泳池里。我推荐这家宾馆,在这里很开心。
Thank you for your review. It’s fabulous to hear that you and your family enjoy staying here at the Americana and that the kids have such a great time in the water park. We look forward to your return as our valued guest as you continue to create some awesome memories with the family.
Yours in Hospitality,
Guest Relations Manager