Thank you for taking the time to share your expedience relating to your recent visit to the Delta Toronto Airport. We apologize that your stay with us was not exceptional as the Hotel takes great pride in making every experience positive. We have provided your comments to our engineering team to review during the ongoing preventative maintenance of our guestrooms. We really appreciate your comments and hope that you provide us another opportunity in the future. Should you like to discuss further, please do not hesitate to contact Daniel Schmid at email@example.com.
Thank you for taking the time to share your positive experiences from your recent stay with us. We were very happy that you enjoyed our amenities, especially our full service on site Starbucks. We apologize for the noise, the Hotel is working through replacement of the guestroom windows which has resulted in a much quieter experience for our guests.
这家旅馆的工作人员棒极了。在航班延误后，我于晚上11点半抵达酒店，受到了热情的接待，并被升级到角落的大床套房(king corner suite)，可以按照我的要求，我的房间面对停车场，享受更安静的住宿。我的日程很紧，所以在特定的时间点叫了送餐服务，真的是分秒必争。酒店有一家不错的日本餐厅，提供两个小时的日式早餐。如果我需要呆在机场附近，我将来一定会考虑再住在这里。
Thank you so much for the very kind review of your stay with us and kind words about the outstanding service our Guest Services Team provided you upon arrival. We definitely understand that arriving late can be stressful and we are happy that our team was able to get you to your room to relax and dine on a great meal quickly. We agree that Ginko's, our Japanese restaurant, is always a fantastic option while staying with us, they just celebrated their 35th anniversary!
We look forward to welcome you again!
Thank you for choosing to stay with us on your recent visit to Toronto. We appreciate the wonderful review of the vast amenities and services the Hotel provides, including our 24 hour shuttle, free WiFi plus refreshing complimentary bottled water in every guestroom.
Safe and Happy Travels!
We are pleased that you enjoyed your recent visit to our newly renovated Hotel. The Hotel has recently upgraded the options in our Pantry for our Marriott Bonvoy Elite Members and appreciate your positive changes. As well, are very proud of the dedicated service staff in the Pantry as they want to make every guest feel like they are at home. We apologize for the distance to your room, however the distance allowed the Hotel to have slightly larger rooms then average for our guests!
自从Delta接手后，这个地方确实有所改善。房间现代化，干净，而且床也很舒服。行政酒廊有很好的食物和工作人员。前台工作人员很友好。我的机场接驳有些问题（他不是为酒店工作的），我打电话给酒店，他们保证他马上就来。接驳车的司机也很粗鲁，并指责我说谎。我和一位工作人员（Julius或 Julien 记不清了）谈论了这个问题，他非常友好，乐于助人，而且把事情做好，并解决了这个问题。我一定会回来入住的。
Thank you for choosing to stay with us and taking the time to provide this review of your experiences. I do apologize for the challenges with the shuttle bus and Julius Brown has taken this issue to the owner of the company with required changes going forward - we believe this was an isolated concern but also maintain the safety and comfort of our guests is a priority.
We look forward to welcome you again in the future.