Thank you for taking the time to give us your feedback kat1876. I hope you phoned the front desk immediately upon the discovery of our housekeeping error - we would have happily had the tub cleaned again or moved you to a new room in order for you to feel more comfortable. I apologise for your room not being up to our usual standards and I hope you'll give us another chance in the future. Thank you for the compliment regarding our great staff. If you'd like to reach out to me directly, please feel free to send an email to: megan@thehotelonpownal.com

Thank you very much for your thoughtful review. I'm so happy to hear that you had an enjoyable stay with us and that your meetings were successful. We are very well equipped for a group of your size and the ability to remain on-site all day while utilizing different meeting spaces can help keep everyone engaged during a busy day of meetings. I'm sorry our breakfast didn't quite meet your expectations, but am very pleased to know our team went out of their way to accommodate your needs. Please feel free to pass along any suggestions you may have to help elevate our breakfast offering - we're always looking for new ideas! I can be reached directly via email at: megan@thehotelonpownal.com
Once again, thank you for sharing your experience and we hope you'll meet at The Hotel on Pownal again soon!

Hi Colleen! It was our pleasure to host you and your Aunt during the Charlottetown portion of your big east coast trip and we are forever grateful to the traveller in New Brunswick who recommended us! We too, were sorry we couldn't accommodate you for a third night as we had so much fun hearing about your trip and assisting with planning the next leg of your journey. I'm proud to hear that you felt our team went above and beyond to make you feel welcome and comfortable - that's what we try to do best! Take care, and we hope to see you again soon.