Bonjour MeraKi25,
Thank you for allowing us to read your feedback from your recent stay. We are sorry to read that your stay was less than satisfactory. We always strive to exceed our guests' expectations, and apologize for missing the mark on this occasion. We will certainly be addressing your review with our team to see how we can improve. We appreciate your feedback, and hope to serve you again in hopes of renewing your feelings regarding our hotel.
Best Regards,