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附近酒店
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1 - 6 条点评,共 2,290 条
此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2012年11月11日点评

我一直都坚持选择物美价廉又整洁宁静的酒店作为旅行落脚点,因此我选择了快捷假日酒店。
在住之前我读了一些评论,其中提到了班车收费,但是我没觉得这是个问题,因为每个成年人每趟收费3英镑(约合人民币30元)也还好,加上如果你出去外面等公交的话也要花时间…不过最后看来,如果选择机场旁边的Radisson blue酒店会更好些。
包含在房费里的早餐超过了我的预期,因为是热餐-有鸡蛋,香肠还有烤豆子。
我的建议是-对比这家酒店和Radisson酒店的价钱后再做决定,并且要把每个成年人乘坐班车的费用考虑在内。只想要省一些乘车钱可能并不是最值得的选择。
但是正如我在标题里所说,这家酒店总体还是很不错的,是个好的选择。

感谢 lhorii
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
Allan P,快捷假日伦敦斯坦斯特德酒店 的 Guest Relations Manager,回复了这篇点评回复时间:2012年11月14日
Google 翻译

Dear Reviewer

Thank you for your comments regarding your recent stay with us. We do love to receive feedback from our guests, both positive and negative, to ensure we continue to deliver the highest of standards.

I am very happy to see that you enjoyed your stay and that our delicious complimentary breakfast exceeding your expectations! Our complimentary breakfast offered to all guests consisted of a full continental selection with the addition of 3 hot favourites from 6am to 10am. We also offer a light breakfast from 4am consisting of cereals, toast, hot and cold beverages.
The cost of our shuttle bus is £3 per adult and children under 16 ride for free. Our shuttle bus runs every 30 minutes throughout the day from 4am up until 0045. Our shuttle bus company also operates to a nearby hotel and are always very happy to drop guests off at our front doors should it not be busy, therefore at peak periods during the day the bus could be running every 15 minutes. The cost of the bus transfer is competitive within the market and is only charged due to the high costs received from BAA to our bus company for entering and exiting the Coach Station. This is something we are constantly challenging to ensure we provide the very best service at the very lowest cost.

Thank you once again, and we look forward to welcoming you to the Holiday Inn Express London Stansted in the very near future,

Kindest Regards,

Chris Whiting
Senior Guest Services Manager

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此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2012年11月10日点评

我们在这家酒店住了一晚上。我们到得很早,所以前台的人没有让我们登记入住,这个倒没什么,不过你也可以查一查是不是有退房得比较早的人好让我们先进去住呀。一个很不友善的女服务员把我们带到行李间,因为我们要拿点东西出来,所以让她等了15分钟,她一副很不耐烦的样子。我们也向他们咨询了一下酒店接送巴士的情况,结果那个服务员点了个头,说了一声“就在那边”之后就不理我们了。酒店接送巴士每坐一次就是30元,我觉得挺贵的,因为其实就几分钟的车程。
家庭房还算干净,但是对于三个人来说实在是显得有点小了。家具和设备都是最基本的那些,也算将就过得去吧。总之,如果你只在这里住一晚上而且拿到了房费折扣的话,还是不错的。

感谢 Anglomania
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Allan P,快捷假日伦敦斯坦斯特德酒店 的 Guest Relations Manager,回复了这篇点评回复时间:2012年11月14日
Google 翻译

Dear Reviewer

Thank you for your comments regarding your recent stay with us. We do love to receive feedback from our guests, both positive and negative, to ensure we continue to deliver the highest of standards.

I am pleased to see that you enjoyed your overnight stay with us and found our hotel to be of good value! Our check-in time in time is at 2pm daily. Every effort is made to ensure rooms are as ready as quick as possible (check out time is at 11am,) and get guests to their room as soon as possible (Early Check-in fee may apply.)
In instances where this is not possible we are very happy to store your luggage as to ensure you can enjoy yoru day which I am pleased to see you took advantage of.
The cost of this is £3 per adult and children under 16 ride for free. The cost of the bus transfer is competitive within the market and is only charged due to the high costs received from BAA to our bus company for entering and exiting the Coach Station. This is something we are constantly challenging to ensure we provide the very best service at the very lowest cost.

Thank you once again, and we look forward to welcoming you to the Holiday Inn Express London Stansted in the very near future,

Kindest Regards,

Chris Whiting
Senior Guest Services Manager

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此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2012年11月8日点评

这是每晚800元,所以我期望的更多,比如:
电视需要换了,开水壶不能一晚上都开着,这有火灾隐患的(壶的开关好像坏了,上任客人或者是服务员走的时候也没有关上它),阅读灯要按在墙上,沙发后面厚厚的灰尘要清理了,橙汁喝起来一股怪味,这是家空港酒店,所以我认为3分钟车程的机场大巴应该免费,都2012年了,上网还收费,墙应该重新粉刷了。好的方面是员工友好。

感谢 HardyK186402
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
Allan P,快捷假日伦敦斯坦斯特德酒店 的 Guest Relations Manager,回复了这篇点评回复时间:2012年11月14日
Google 翻译

Dear Reviewer

Thank you for your comments regarding your recent stay with us. We do love to receive feedback from our guests, both positive and negative, to ensure we continue to deliver the highest of standards.

I am sorry to see that on this occasion we failed to meet your expectations. I do hope that you reported these issues to our friendly team who would have ensured they would be rectified with an instant. The feedback we receive from our valued guests, like you, enables us to target problem areas, and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the feedback we receive and welcome any opportunity to improve. I have personally passed on your comments to our management team who all share the same vision as myself of providing the best guest experience possible, and am confident they will take the necessary steps to continue to improve our services.
The cost of this is £3 per adult and children under 16 ride for free. The cost of the bus transfer is competitive within the market and is only charged due to the high costs received from BAA to our bus company for entering and exiting the Coach Station.
Holiday Inn Express offers complimentary unlimited Wi-Fi access to all guests in its public areas and also has a refreshment programme in place throughout the year to ensure all areas of the hotel are kept as fresh as possible! We recognise that we are a busy airport hotel with lots of big cases passes into our corridors and rooms and therefore ensure this is top priority!

Thank you once again, and we look forward to welcoming you to the Holiday Inn Express London Stansted in the very near future,

Kindest Regards,

Chris Whiting
Senior Guest Services Manager

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此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2012年11月6日点评

房间干净、舒适、实用,正如我们所料。酒店唯一的缺点是餐馆。菜单很平淡无奇,而且很破旧,上面的菜价很贵。我们到楼下餐馆用餐,那里很冷清(温度和氛围),而且发现餐桌和菜单都油腻腻的,于是我们马上就走了,去了隔壁的Premier Inn餐厅吃饭,结果吃得很愉快。食物种类丰富,跟划算,服务很好,而且氛围很热闹。真遗憾,否则在这里住宿一夜就完美了。

感谢 spewy
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
Allan P,快捷假日伦敦斯坦斯特德酒店 的 Guest Relations Manager,回复了这篇点评回复时间:2012年11月14日
Google 翻译

Dear Reviewer

Thank you for your comments regarding your recent stay with us. We do love to receive feedback from our guests, both positive and negative, to ensure we continue to deliver the highest of standards.

I am pleased to see that you found our hotel clean, comfortable, good value and as expected but am sorry to see that our restaurant did not meet your expectations on this occasion. With the opening of our new ‘’Sports Bar’’ earlier this month bosting 5 large flat screen TVs showing the best sporting events of the day, this also sees the introduction of our new sports bar menu offering a larger option of bar snacks, sharers etc which I do hope you will be able to enjoy on your next visit.

Thank you once again, and we look forward to welcoming you to the Holiday Inn Express London Stansted in the very near future,

Kindest Regards,

Chris Whiting
Senior Guest Services Manager

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此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2012年11月6日点评

在holiday inn express住一晚加停车,价格便宜。这里有许多吸烟室,但我没有设法弄一间。就像你期待的那样,一切都进行的不错,
酒吧服务挺好的,现在售卖散装的Thatchers gold。正常的房间,有些最简洁的家具。没有抱怨的地方。

感谢 brianwNorthants
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
Allan P,快捷假日伦敦斯坦斯特德酒店 的 Guest Relations Manager,回复了这篇点评回复时间:2012年11月14日
Google 翻译

Dear Reviewer

Thank you for your comments regarding your recent stay with us. We do love to receive feedback from our guests, both positive and negative, to ensure we continue to deliver the highest of standards.

I am very pleased to see that you found our great park, stay and go packages excellent value –They truly are! Our hotel, as you mentioned, does have a selection of smoking rooms. These are limited so I recommend if possible in future, to call us to see if we can reserve on in advance.
Thatcher’s Gold is a recent addition to our beverage selection and is proving to be very popular! I do also hope you were able to experience our brand new sports bar which opened at the end of October bosting a selection of 5 large flat screen TV’s showing the best sporting events of the day!

Thank you once again, and we look forward to welcoming you to the Holiday Inn Express London Stansted in the very near future,

Kindest Regards,

Chris Whiting
Senior Guest Services Manager

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2017年8月5日点评

  • 住宿时间:2017年8月,全家游
    • 优惠度
    • 睡眠质量
    • 服务
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。
Daniel S,快捷假日伦敦斯坦斯特德酒店 的 General Manager,回复了这篇点评回复时间:2017年8月8日
Google 翻译

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