这家酒店比在网页上看到的更加简单。没有24小时房间服务,食物很糟糕,有的时候浴室的水是温的,房间很简单,但是不错。特别海滩不是很好。更多
- 免费Wifi
- 游泳池
这家酒店比在网页上看到的更加简单。没有24小时房间服务,食物很糟糕,有的时候浴室的水是温的,房间很简单,但是不错。特别海滩不是很好。更多
显示较少Dear Natalia,
Thank you for sharing your comments following your recent stay at our resort.
We appreciate you taking the time to share your experience. My heartfelt apologies you found our associates indifferent. We strive to provide sincere hospitality.
Once again I am sincerely sorry we did not meet your expectation on this occasion but we will continue to work hard on our product and service to meet all our guests expectations.
Yours sincerely,
Kowit P.
我和我妻子最近住在莱雷美景度假村。第一个晚上我们在我们房间里杀死了两只蟑螂,然后把它们扔了出去。。。结果我们每晚都会杀死几只蟑螂(我们发现它们很喜欢我们的牙刷。。。好恶心)。。如果这还不够的话,我们不得不去叫前台到我们房间抓一只老鼠。当然我们还有壁虎型蜥蜴,但我们认为它可能会把蟑螂赶走。我们对他们管理层处理这种情况的方式非常不满。
Dear Valued Guests,
Thank you for taking the time to review our resort . We truly value the opinions of our guests and I apologize that we did not meet all your expectations .
However, when check out process you have complaint and request to reject some extra bill from our restaurant and we already gave discount 20% from total amount for any apologized.
Best Regards,
Penchan Suksawat, Ms.
Front Office Manager.
很可爱的度假村,工作人员超友好,客房一尘不染,尽管是趋向于质朴乡村风格,我们很喜欢这种风格。也大爱这里的地理位置,不晓得其他评论者在抱怨什么。步行10分钟到东莱雷海滩,小路建得很好,晚上灯光明亮。其实比起住在海滩上的度假村,这样更好,因为感觉更原生态,有种身在泰国的真切感受。你还会看到珍稀野生动物,我们露台到处都能看到郁乌叶猴悬挂在上面,非常可爱。总的来说一次很棒的经历!
Dear Valued Guests,
Thank you for your kind review. Thank you for loving us . We were so happy to read your all positive feedback about us. We promise to continue deliver the very best services to our beloved guests as we always realize that only the very best they deserve. Looking forward to welcoming you back again in the near future
Best Regards,
Penchan Suksawat, Ms.
Front Office Manager.
美丽如画的小屋坐落在莱雷的丛林边缘。如果你喜欢野生动物,你将可以看到猴子在树上荡来荡去,偶尔还会落在你的阳台上。在私人海滩上,巨蜥四处游荡,在沙滩上觅食,最后消失在红树林中。这个地方不适合胆小的人进出,这里总共有一条路可以进去,也有一条路可以出去,其中包括很多陡峭的地形。由于小屋是分散的,要进入大多数需要攀登陡峭的地形。如果你还年轻,且身体健康,不要因此而放弃这里,因为这里曾经是热带绿洲。从东铁路湾可以看到一个巨大的无边泳池。我们在餐厅吃了几次,价格很合理,味道也不错。这里的工作人员都很和蔼可亲,彬彬有礼,每次在附近见面时,他们都会向你表示问候。
Dear Valued Guests,
Thank you for your kind review. Thank you for loving us . We were so happy to read your all positive feedback about us. We promise to continue deliver the very best services to our beloved guests as we always realize that only the very best they deserve.
Looking forward to welcoming you back again in the near future
Best Regards,
Penchan Suksawat, Ms.
Front Office Manager.
这是个很美丽的地方,小房子就在森林中央,时常有猴子在你门口出现。泳池很大,服务员很友善(唯一没有笑容的是前台)。如果你要出门,可得做好运动的准备,对我们来说,步行到莱利西海滩不是问题。强烈推荐这个地方。
Dear Valued Guests,
Thank you for your kind review. We were so pleased to know that you had a very fine and relaxing stay at Railay Great View Resort.
With regard to our staff service we will definitely bring it up to our meeting and discuss it in team to come up with continually improvement and services guaranteed for our beloved guests.
We appreciated your patronage and we hope for a chance to serve you again in the future.
Best Regards,
Penchan Suksawat, Ms.
Front Office Manager.