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1 - 6 条点评,共 5,483 条
1周前点评 通过移动设备发表

在这家酒店的绝佳体验。工作人员总是对每位客人都很好,并永远记住你的名字。特别是我们的管家Rajith,帮助我们找到我们在沙漠中丢失的物品。从入住到退房,所有员工都带着温暖的微笑为我们服务,不得不说他们非常专业。早餐很棒,有很多食物可供选择。沙漠活动令人兴奋。我们被升级为一卧室泳池别墅。房间很大,开夜床服务很专业。我们在沙漠酒店度过了一个美好的假期。

入住日期:2022年9月
旅行类型: 结伴旅行
感谢 ransonwang
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Qasr Al Sarab Management,盖斯尔阿萨拉安纳塔拉沙漠度假酒店 的 Other,回复了这篇点评回复时间:1周前
Google 翻译

Dear ransonwang,

Thank you for selecting Qasr Al Sarab Desert Resort by Anantara and thank you for your Trip Advisor review.

I am delighted to read that your stay at Qasr Al Sarab was amazing and that everyone contributed to you to have such a memorable and magical time. My team and I truly appreciate your kind words on our exceptional level of hospitality and the cuisine provided by our culinary team. I will extend your compliments to all our team members for their excellent service and for exceeding your expectation.

Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations.

With that, thank you for recommending our resort and I do look forward to welcoming you for another stay in the near future.

In the meantime, do stay in touch with us through our Facebook page “Qasr Al Sarab Desert Resort by Anantara” or follow us on Instagram “@anantaraqasralsarab” and please feel free to share your images with us by using the hashtag #anantaraqasralsarab.

Best regards,

Jean-Paul Dantil
General Manager

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2022年7月2日的点评

1中文服务,陈经理帮我们做了所有的预定和解决问题,2房屋清洁的Kasun很认真,给我们惊喜,3沙漠冲沙体验的驾驶Shalika技术非常好,服务也很好,带我们和孩子们玩得很开心,4餐厅的牛扒非常棒,我们吃了两次,非常棒的一家酒店。

入住日期:2022年6月
  • 旅行类型: 全家游
    • 优惠度
    • 地点
    • 睡眠质量
    • 舒适度
    • 卫生与卫生
    • 服务
与 Minor Hotels 合作收集的点评
感谢 jfeishao
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Qasr Al Sarab Management,盖斯尔阿萨拉安纳塔拉沙漠度假酒店 的 Other,回复了这篇点评2022年7月3日已回复
Google 翻译

Dear jfeishao,

Thank you for your compliments.

We are beyond thrilled to hear that you enjoyed our resort in every way, from our suite and facilities to the activities and restaurants that we have.

Thank you for complimenting our team members. They will be delighted to hear this and it will be a motivation booster for them to see, their hard work and dedication for this job has not gone unnoticed.

With that, thank you for recommending our resort as a holiday spot and we do look forward to welcoming you for another stay in the near future. Till then, please do not hesitate to contact us at jhalliday@anantara.com should you require any assistance.

In the meantime, do stay in touch with us through our Facebook page “Qasr Al Sarab Desert Resort by Anantara” or follow us on Instagram “@anantaraqasralsarab”. Please feel free to share your images with us by using the hashtag #anantaraqasralsarab.

Regards,
Qasr Al Sarab Management

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2021年7月27日的点评

整体设施维护比较好,在沙漠深处让你感受不一样的体验。酒店整体服务比较贴心,服务响应速度很快。整体体验比较不错,推荐

入住日期:2021年7月
  • 旅行类型: 情侣游
    • 优惠度
    • 地点
    • 睡眠质量
    • 舒适度
    • 卫生与卫生
    • 服务
与 Minor Hotels 合作收集的点评
感谢 ywang788264
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Adrian Stoppe,盖斯尔阿萨拉安纳塔拉沙漠度假酒店 的 Owner,回复了这篇点评2021年7月29日已回复
Google 翻译

Dear ywang788264,

Thank you so much for taking the time providing us with an amazing review and please accept my sincere apology for answering in English.

I was very pleased to know how much you enjoyed your visit with us and would like to thank you for letting us know how impressed you were with the accommodation and service.

Please feel free to share your best images with us by using the hashtag #anantaraqasralsarab on Instagram or follow us "@anantaraqasralsarab" and we also would be happy if you stayed in touch with us through our Facebook page "Qasr Al Sarab Desert Resort by Anantara".

It was a great pleasure having you as our guest, please do not hesitate to contact me at astoppe@anantara.com should you require any assistance for the next reservation.

Regards,
Adrian Stoppe
General Manager

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Tripadvisor 中国会员
2020年11月27日的点评 通过移动设备发表

入住日期:2020年11月
此点评为个人旅行者所写的主观评论,并不代表 Tripadvisor LLC 或其合作伙伴的观点。 Tripadvisor 对点评进行检查。
Adrian Stoppe,盖斯尔阿萨拉安纳塔拉沙漠度假酒店 的 General Manager,回复了这篇点评2020年11月30日已回复
Google 翻译

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Tripadvisor 中国会员
2020年2月15日的点评 通过移动设备发表

入住日期:2020年2月
此点评为个人旅行者所写的主观评论,并不代表 Tripadvisor LLC 或其合作伙伴的观点。 Tripadvisor 对点评进行检查。
Qasr_GM,盖斯尔阿萨拉安纳塔拉沙漠度假酒店 的 General Manager,回复了这篇点评2020年2月19日已回复
Google 翻译

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