So sorry that your experience wasn't as nice as you expected. We still appreciate you taking the time to write a review. It's how we learn and grow. We have actually just recently made some key hires to help in several areas. That said, it could have been "a classic reversal of service levels when surfing on a good TripAdvisor rating" or "classic over expectations after reading same," or quité simply "pop was gone from mom and pop store and he's the one who normally makes the salad and waits the tables."
Bottom line, we're sorry for any disappointment you experienced. Just as an aside, the new staff has been in place for about a month. They have expanded the menu adding some great gourmet selections while keeping our favorites, improved the wait time for dishes and the service at the tables. We have also opened the second floor bar to add the option of dining with a view and an excellent choice of cocktails. So you see we are trying to improve. Thank you again and happy travels.
3 - 7 条点评，共 474 条
我们在这里享用了美味的一餐 - 我们点了龙虾餐，果然没有让我们失望！在这片地区，这里的价格有些贵，但是食物和服务真的很好。布朗尼蛋糕也非常赞。屋顶还有酒吧，而且鸡尾酒很棒！
Thanks for the great review! Glad everything was to your liking. We try very hard to make sure you enjoy your dining experience. And now we have a new 2nd floor bar with a great view and a talented bartender! Come see how we're putting the "happy" back in happy hour from 4 to 8pm. (See some of the posted pictures!)
I love it when families are able to visit and share Galápagos! It's been nice to see your smiling faces every day. I always tell people that the nicest compliment you can give us is to come back, so thank you!
I saw the two fiends you invited last night jogging on the beach this morning. Seems they really enjoyed the salads as well. Thank you for bringing them, too!
Wow, and this BEFORE you started partying? So glad we were able to serve you a nice dinner. And hope all your travels have been good and safe, thank you for taking the time to do a review! Cheers!
Thank you for taking the time to write a review! We appreciate every one!