令人惊喜的是,他们给了我一个贵宾房,可以看到美丽的河景和岸边的居民建筑。房间很大很漂亮,有冰箱和咖啡机。唯一不好的是浴巾尺寸太小了!我们只吃了早餐,酒店每天提供素食早餐,有香肠、大蘑菇和菠菜——都很好吃。新鲜的水果也很好吃。咖啡可以再浓一点,但没关系。工作人员太棒了。位置很好。到默西渡轮码头,皇家阿尔伯特码头,博物馆和几乎所有的顶级旅游景点都非常近。更多
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令人惊喜的是,他们给了我一个贵宾房,可以看到美丽的河景和岸边的居民建筑。房间很大很漂亮,有冰箱和咖啡机。唯一不好的是浴巾尺寸太小了!我们只吃了早餐,酒店每天提供素食早餐,有香肠、大蘑菇和菠菜——都很好吃。新鲜的水果也很好吃。咖啡可以再浓一点,但没关系。工作人员太棒了。位置很好。到默西渡轮码头,皇家阿尔伯特码头,博物馆和几乎所有的顶级旅游景点都非常近。更多
显示较少Dear 1066Caroline,
Many thanks for the feedback on your recent stay at the hotel in Liverpool. We are glad you enjoyed the benefits our of Privilege rooms with a fantastic view of the river.
I will pass your compliments to our team for preparing your vegan breakfast on request.
We do hope to welcome you back again soon.
Kind regards,
Elisha Scott
酒店的一切都很好,酒店的装潢稍微有点过时,但员工非常热情友好。希望能在房间里提供一些关于酒店的相关信息,但总体来说,我们在披头士表演周的周末度过了愉快的一晚。酒店二楼的露天天台可以俯瞰整个默西河的景色。饮料也特别棒。
Dear Ian,
Thank you for your review following your stay here at The Mercure Atlantic Tower Hotel Liverpool.
I'm pleased you enjoyed your stay with us and managed to make use of the great facilities.
We look forward to welcoming you back in the near future.
Kind Regards
因为隔壁从凌晨3点就有巨大的争吵声,(不是酒店的错),我没法入睡。我和值日经理和前台抱怨了这件事,他们给我承诺了免除费用,但是没有人来联系我。售后服务非常糟糕。
Dear Peter A,
Please accept my genuine and sincere apologies that you did not enjoy your stay at the hotel.
We have since been in contact regarding your recent experience.
Kind regards,
Elisha Scott
丈夫来到这家酒店住,这边小孩入住是不需要房费的。在周一的时候晚上有好几对夫妻吵吵闹闹的从外面回来,但是总的来说在这家酒店的体验还是不错的,酒店非常的舒适,在这边还能够欣赏到利物浦的美景呢。酒店的装修也非常的棒,我的房间是1011。
Dear RachelRS,
Thank you for the review based on your recent stay at the hotel.
We are so pleased you enjoyed the treats on arrival and the great views from the bedroom.
We do hope to welcome you back again soon.
Regards
Chris Hull
干净舒适的床,可爱的工作人员,良好的客房服务,精心准备的新鲜的披萨送至房间。洗浴用品准备充足,浴缸很棒,并且我们的房间有一整面窗户,可以俯瞰教堂、利物浦大厦和默西河。真的是物超所值!
Dear hamble66,
Many thanks for the kind review regarding your recent stay in Liverpool.
We are so pleased you enjoyed your room service as it is a new concept we have just launched.
We do hope to welcome you back again soon.
Regards
Chris Hull
作为Trafalgar之旅的一部分住在这里。房间小得可怕。我们只能在床边打开行李箱,几乎没有地方可以下脚。浴室太小了,一点也不舒服。最重要的是,清洁也不达标。我们的一条浴巾上有黑色污渍。一切都很糟糕。
Dear Guest,
Please accept my genuine and sincere apologies that you did not enjoy your stay at the hotel.
If you would like to discuss your stay any further please do not hesitate to contact me directly at the hotel.
Kind Regards
Chris Hull