Dear Philip J,
We are delighted to have been your chosen hotel during your recent stay in Liverpool. It was truly a pleasure to serve you.
We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.
Thank you for staying at the Aloft Liverpool and we hope you choose to create more memories with us whenever your travels bring you back to Liverpool.
Sincerely,
Megan Farrell
assistantfom@aloftliverpool.com