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附近酒店
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1 - 6 条点评,共 825 条
3周前点评 通过移动设备发表

游伦敦10天都在这酒店住宿,入房时觉得房间畧细,但舒适。梳化床已开并舖好,枕具干净舒适,房间宁静。住落感觉很好,房内有小厨房,可自己煮食,设备都是熟悉的牌子。还有洗衣房可自己洗衣及干衣,但晚上是繁忙时间,要等。酒店附近去景点很方便,有些步行便到,有超市及24小时店,很方便。非常推介。

感谢 caca7890
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为中文,源自www.tripadvisor.com.hk 查看原文
AncaCiocan,Marlin Waterloo 的 Guest Relations Manager,回复了这篇点评回复时间:2周前
Google 翻译

Dear caca7890,

Thank you for choosing Marlin Waterloo for your stay in London as well as for taking the time to give us your feedback.

We are very happy to know that you found your room comfortable and that the amenities were up to your expectations.

Yes, it is true, we are very lucky with our location as it is close to some famous landmarks as you said, there are various shops and restaurants within walking distance, as well as train and underground stations which makes transport around London very quick and easy.

It was a pleasure having you as a guest and we are looking forward to welcoming you back soon at Marlin Waterloo in the near future.

Kind regards,
Anca Ciocan

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2019年7月13日的点评

这是我们第一次居住在这家酒店,但这不会是最后一次!我直接打电话给酒店预订,因为我们想要双人床,而且得到了很好的优惠。酒店的房间干净明亮,对于伦敦市中心的酒店来说非常宽敞。我非常挑剔,但对这家酒店简直无可挑剔!房间内的床很舒服。枕头最初没有那么好,但后来改进了!房间精致且安静,尽管俯瞰着滑铁卢火车站的铁轨,不过隔音效果很出色。这意味着其他客人听到的噪音也是可以忽略的。我们很喜欢这里的小厨房,尤其是全套的水壶、冰箱和奈斯派索咖啡机,再来点豆荚和茶包就更好了!但这里绝对是伦敦最好的酒店,我们是常客。我们一定会回来的,我已经向两位朋友推荐了这家酒店。

与这家酒店合作收集的点评
感谢 DJandSJ_1994
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
AncaCiocan,Marlin Waterloo 的 Guest Relations Manager,回复了这篇点评2019年7月13日已回复
Google 翻译

Dear DJandSJ_1994,

Thank you very much for choosing Marlin Waterloo for your stay in London and for taking the time to share the feedback about your stay with us.

We are very happy to know that you enjoyed your room and its amenities and that you had a very pleasant stay. We hope that you also had amazing time in the city.

Once again thank you for the kind words, it was a pleasure having you as a guest and we are looking forward to welcoming you at Marlin Waterloo in the near future.

Kind regards,
Anca





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2019年6月22日的点评

总的来说,我这次入住感觉良好。这个酒店地理位置优越,房间又大又静,有一个小厨房,这是住宿的一个很好补足点。但是,我们三个人在房间里,我们三个人需要洗漱用品,所以我想要多一点。但是我得到的回答很奇怪,说洗发水和肥皂是入住的附赠品,我们不应该要更多。我问了一次,然后又问了两次,第三次之后,他们才愿意提供更多的肥皂。考虑到这是一家高质量的酒店,我觉得很奇怪。另外,电话坏了,所以我无法连接到前台。他们说他们会来解决,但在我整个入住期间他们没有行动。尽管我说了这些话,我仍然觉得这是一家好酒店。

与这家酒店合作收集的点评
感谢 VLandEL
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
RaduM343,Marlin Waterloo 的 Front Office Manager,回复了这篇点评2019年6月26日已回复
Google 翻译

Dear VLandEl

Thank you for choosing Marlin Waterloo for your stay as well as for your feedback.

I am glad to hear that you had a nice experience in our hotel. I am really sorry about the issue with the toiletries, I am sure it was a slightly misunderstanding.

Regarding the phones, we always sending our maintenance team to fix it however sometimes we need to escalate it to the supplier to came on site and fix them, which unfortunately takes time.

I hope you will visit us again in a near future.

It was a pleasure having you as a guest and we are looking forward to welcoming you back soon at Marlin Waterloo.

Kind regards,
Reka Babos

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2019年5月30日的点评

观光的好地方。乐于助人的员工。我很喜欢房间里的小厨房!如果不是因为午夜时分突然响起的火灾警报,那就太完美了!酒店靠近地铁和小便利店,我们喜欢这家酒店!

与这家酒店合作收集的点评
感谢 Julie S
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RaduM343,Marlin Waterloo 的 Front Office Manager,回复了这篇点评2019年6月15日已回复
Google 翻译

Dear Julie S,

Thank you for taking the time to leave a feedback in regards to your stay with Marlin Waterloo.

It makes us happy to know you found the accommodation and the services provided up to your expectation.

It is true, we are privileged with the location, being positioned at a walking distance from most of London's Landmarks. As well, the two tube stations close to our property (Lambeth North for Bakerloo Line and Waterloo Station for Jubilee Line and Northern Line) can provide a fast and reliable connection to all other London's points of attraction.

In regards to the fire alarm, we are doing our best to have a high standard system, that can provide a high level of security to all our guests in case of an emergency.

Thank you for the kind words addressed to our staff members. I will make sure your feedback is shared with them as well.

It was a pleasure to have you as a guest, and we are looking forward to welcoming you back to Marlin Waterloo in the near future.

Kind regards,
Radu Mihalcea

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2019年5月28日的点评 通过移动设备发表

这次旅行在这住了6晚,整体上很好,房间的隔音很好,听不到其他房间和走通的声音,房间新净,完全可以一次过打开3个行李箱也有充足位置走路,最钟意那迷你厨房,很方便!但冲凉水压有点弱,这是唯一的不足,其他也很好,可以免费寄存行李!会再次选择入住的。

感谢 jesmei
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为中文,源自www.tripadvisor.com.tw 查看原文
AncaCiocan,Marlin Waterloo 的 Guest Relations Manager,回复了这篇点评2019年5月29日已回复
Google 翻译

Dear jesmei,

Thank you for choosing Marlin Waterloo for your stay in London as well as for sharing your feedback with us.

We are very happy to know that you had a pleasant stay with us and that you enjoyed your room as well as its amenities.

We are sorry to hear that you had a problem with the pressure of the water. We will take your feedback into consideration in order to improve our service as well as our rooms.

It was a pleasure having you as a guest and we are looking forward to welcoming you back soon at Marlin Waterloo.

Best regards,
Anca Ciocan

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