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伦敦杜莎夫人蜡像馆
今日开放: 上午10:00 - 下午4:00
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体验伦敦杜莎夫人蜡像馆的方式
低至 US$98.36
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1 - 6 条点评,共 31,202 条
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年10月25日的点评 通过移动设备发表

我们使用代金券预订的门票,因此我们觉得很划算,但如果我们支付了高达100英镑的全价,我们会非常恼火。我们早上10点半去的,以为人不会太多,但还是很拥挤。员工在尽力维持秩序。里面的东西很贵,5英镑一个雪糕,5英镑一杯草莓汁。有一个单独的小景点,你必须支付另外6英镑,我们认为这真是漫天要价。内部布局不算合理,我们不得不排队20分钟才能与皇室成员蜡像合影,这一点很痛苦。影厅播放的4D电影倒还算不错,总而言之可以来参观一下,但原价买票就有点不太值得。

1  感谢 675alisong
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MadameTussauds L,伦敦杜莎夫人蜡像馆 的 Guest Relations Manager,回复了这篇点评2019年10月26日已回复
Google 翻译

Dear Guest,

Thank you for taking the time to leave us feedback on your recent visit.

I am sorry to read that you found the ticket price expensive. We have between 290 and 310 wax figures on display as well as our Alien: Escape, Kong: Skull Island, Sherlock Holmes experience with live actors, Spirit of London ride, Marvel Superheroes 4D and our Star Wars experience with 11 immersive scenes. We hope this is reflected in the ticket price; however we do offer discounted tickets when booking from our website to ensure we cater for a range of budgets.

During our peak periods we can attract a large volume of guests due to our unique experience and sheer popularity! We have a strict capacity management system in place where we will ensure that we do not become overcrowded and I am sorry that you were left feeling that way.

We are pleased to read that you still enjoyed many aspects of your visit, including our Spirit of London ride and Marvel 4D experience!

Kind regards,
Guest Experience Team

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2019年10月24日的点评 通过移动设备发表

度过了还不错的时光。有很棒的东西值得看,但我以为会是些与众不同的事物!人们在蜡像周围有点狂热混乱,我担心它们会被撞倒。乘坐出租车是这次体验的加分项。我们也许会看到更多的展品?我个人定制的冰箱贴棒极了。谢谢,再见!

感谢 N2136YFmaryb
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MadameTussauds L,伦敦杜莎夫人蜡像馆 的 Guest Relations Manager,回复了这篇点评2019年10月25日已回复
Google 翻译

Dear N2136YFmaryb,

Thank you for taking the time to leave us your lovely feedback on TripAdvisor!

We are very glad that you had a good experience with us, and that you enjoyed not just our incredibly life-life wax figures, but also our other immersive experiences, including our Spirit of London taxi ride through 400 years of London's history. Our goal is to allow our guests to get as up close and personal as they would like to our celebrities, so that they feel as though they are there on the red carpet with them, so please don't worry - our celebrities are used to guests getting very close! We're happy to hear you like your personalised magnet - we aim to offer a range of gifts and keepsakes that will help guests to remember their time with us in the world of glitz and glamour at Madame Tussauds London, so we are so pleased you found something to remember us by!

We hope you will visit us again for more famous fun in the future!

Kind regards,

Kirsten

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2019年10月23日的点评 通过移动设备发表

在一个星期三的早晨,我们很早就到了这里。蜡像馆很拥挤,但还好,我们可以拍出漂亮的照片,我们在这儿度过了一个半小时的快乐时光...但是不便宜

感谢 swdenhaan
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MadameTussauds L,伦敦杜莎夫人蜡像馆 的 Guest Relations Manager,回复了这篇点评2019年10月24日已回复
Google 翻译

Dear Guest,

Thank you so much for taking the time to leave a four star review of Madame Tussauds London on Trip Advisor.

We're delighted that you enjoyed your visit and you were able to take some great pictures on your way around the attraction!

We hope to welcome to you back for more fun soon!

Kind regards,
Guest Experience Team

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2019年10月20日的点评 通过移动设备发表

我觉得有点失望。不要早到,因为你进不去,然后你只能排到队伍的后面同时也需要等待更长的时间。我不认为这样做很好。我们错过了一些蜡像,因为人太多了。我们只是没有看到他们。想要拍一张照片是很困难的,因为有很多人挡道。不得不排队照相,但我不想花很长时间,因为人们都在等着。很多蜡像都过时了,看起来不那么真实。虽然用肉眼很难区分是真人还是蜡像,所以必须触摸他们检查一下。我知道他们必须要让所有人都能看到蜡像,但我不介意那里有很多蜡像。还有一辆出租车,里面有一些有关其古老的历史,还有4d的漫威电影,这使得蜡像馆有了一些不一样的东西。

感谢 Lucylovesgoats
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MadameTussauds L,伦敦杜莎夫人蜡像馆 的 Guest Relations Manager,回复了这篇点评2019年10月21日已回复
Google 翻译

Dear Guest,

Thank you for taking the time to complete a Trip Advisor review. We appreciate you taking the time and trouble to share your thoughts as we always consider any feedback that helps us to improve the service we provide for our guests.

We are sorry to hear that your visit did not impress you. We have between 290 and 310 wax figures on display as well as our Sherlock Holmes interactive experience, Spirit of London ride taking guests through 400 years of London history, Marvel Superheroes zone including a 4D movie and our Star Wars experience with 11 immersive scenes. With each wax figure taking 3 months to make, we do hope the attention to detail on display will wow our guests. I am sorry to hear that this was not the case when you visited us.

We are sorry to read that you were unhappy with your visit to Madame Tussauds London. We are very proud of our rich history and hope to share this with our guests, while also updating and adding to our attraction to appeal to a wide range of visitors. We listen to guest feedback and constantly strive to create memorable experiences, so it is disappointing to read that we did not wow you when you visited us.

Kind regards,
Holly

Guest Experience Team

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2019年9月30日的点评 通过移动设备发表

是的这次旅行很棒,导游亲切友好,技术娴熟。来自曼彻斯特的巴里和萨莎留言。强烈推荐。

感谢 Barry P
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MadameTussauds L,伦敦杜莎夫人蜡像馆 的 Guest Relations Manager,回复了这篇点评2019年10月1日已回复
Google 翻译

Dear Barry P,

Thank you so much for taking the time to leave us a 5-star review of your visit to Madame Tussauds London!

We are so glad that you enjoyed your time with us and would recommend us to others!

We hope to be able to welcome you back to Madame Tussauds London for more famous fun in the future!

Kind regards,

Kirsten

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2019年9月28日的点评

去年收到这个作为圣诞节的礼物,昨天终于用上了,但是真的让人失望。蜡像模型没有任何名字(有的有,但大多数没有),每个人都要支付5英镑的费用参加福尔摩斯体验活动。我们每个人已经支付了40英镑,感觉真的恶心,那里的名人并不多,可以多投入一些名人蜡像。我不同意将Youtube网络名人的蜡像放在那里,而且我在那里只待了一个小时,希望能在那里多待些时间...非常失望,不会推荐给其他人,我把钱都花在了垃圾上。

感谢 Kara L
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MadameTussauds L,伦敦杜莎夫人蜡像馆 的 Guest Relations Manager,回复了这篇点评2019年9月30日已回复
Google 翻译

Dear Kara L,

Thank you for leaving us your feedback on TripAdvisor. We take all feedback seriously as it helps us to continuously improve our guest experience.

We are very sorry to hear that you did not enjoy your time with us here at Madame Tussauds London. We aim to provide a huge variety of exhibits and interactive experiences to entertain our guests for roughly 1 hour and 30 minutes to 2 hours (some guests even spend over 3 hours with us!) so we are disappointed to hear that you felt there was a lack of things for you to enjoy. We are sorry that you feel that your experience was not worthwhile - however, we would like to state that our standard tickets are £35 not £40, and that tickets can often be purchased cheaper on our website if booked in advance, as we aim to provide experiences for a variety of budgets.

We hope that you were able to enjoy aspects of your visit, and we would love the opportunity to welcome you back to Madame Tussauds London again in the future. If you would like to discuss your visit further and ways in which we could improve, please contact us at: guest.experience@madame-tussauds.com.

Kind regards,

Kirsten

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