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1 - 6 条点评,共 6,478 条
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年8月1日的点评

这家酒店拥有豪华宽敞的套房,从沃克斯豪尔到金丝雀码头的泰晤士河美景尽收眼底。酒店里干净得无可挑剔,工作人员是乐于助人和友好的。我推荐你去会见Strand 19th-century餐馆的辛普森一家人。

感谢 CRTrips1
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
PhilipBarnes1,萨伏依酒店 的 Managing Director,回复了这篇点评2019年8月2日已回复
Google 翻译

Dear CRTrips1,

Thank you for your five star review. At The Savoy we pride ourselves on delivering the most memorable of experiences to all of our guests. I am so pleased you enjoyed everything about your stay in the luxurious surroundings of our beautiful hotel, and you enjoyed the wonderful views across The Thames.

I will have great pleasure in sharing your feedback with my colleagues across the hotel, and we look forward to welcoming you back to The Savoy very soon.

Kind regards,

Philip Barnes
Managing Director at The Savoy

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2019年7月13日的点评 通过移动设备发表

我每年都会在萨沃伊酒店大概住4-5次…每次我入住的时候,我都会被这里优质的服务水平惊呆了。我在今年预订了包含早餐的房间,我在Thames Foyer餐馆享用了早餐,这里也会提供送到房间的早餐。物超所值。送餐服务总是及时到达,员工们面带微笑。我们在卡斯帕尔斯餐馆吃了两顿美餐,还多次去了美式酒吧,一切都很完美。这次我订了一间豪华的房间,享受免费升级到河景房。感谢酒店一直热情地欢迎我回来。我等不及要回来了。特别感谢安托瓦内特先生,他跟我们进行了出色的沟通,感谢菲利普·巴恩斯的“欢迎回家”。每次来这里都有回家的感觉!

感谢 CraigNewcastle
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
PhilipBarnes1,萨伏依酒店 的 Managing Director ,回复了这篇点评2019年7月15日已回复
Google 翻译

Dear CraigNewcastle,

Thank you for taking the time to provide such a positive review following your recent stay at The Savoy!

We always value feedback, especially from our most loyal returning guests, and I am so glad you enjoyed the exquisite surroundings of our beautiful hotel, and were looked after so well by our outstanding team. I am delighted your room and the wonderful views across The Thames met with your expectations.

To hear that you regard the hotel as a "home from home" is truly rewarding in itself, and I will ensure your kind comments are shared with all of the team across the hotel.

We all look forward to welcoming you back again very soon.

Kind regards,

Philip Barnes
Managing Director at The Savoy

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2019年6月23日的点评

如你所期望一般好的良好氛围,服务和食物。工作人员非常非常给力,而且知识渊博,确保在任何时候我们都很开心和满意。强烈推荐大家来这里,我一定会回来的。

感谢 Traveller1939
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PhilipBarnes1,萨伏依酒店 的 Managing Director,回复了这篇点评2019年6月24日已回复
Google 翻译

Dear Traveller1939,

Thank you for your five star review - we are delighted you were able to join us for Afternoon Tea and to hear that everything exceeded your expectations!

At The Savoy we pride ourselves on delivering the most memorable of experiences to all of our guests. I am so glad you had a wonderful afternoon and were looked after so attentively by my colleagues - I will ensure your comments are shared with the team.

We look forward to welcoming you back to The Savoy in the future.

Kind regards,

Philip Barnes
Managing Director at The Savoy

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2019年5月30日的点评

那天由于工作,我回这个酒店住了几个月,再次回到这感觉就像回到了一个另一个家。酒店有种奢华的感觉,但是还看起来很温馨舒适。这里最大的革新(相比十年前)就是尊重了传统风格。美式酒馆就是这种传统风格的一个例子,只要看看墙,就知道谁在你之前曾在那喝过酒。酒店把这个酒馆对外开放。期待有一天能再回来这里。

感谢 TKE1974
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PhilipBarnes1,萨伏依酒店 的 Managing Director,回复了这篇点评2019年5月31日已回复
Google 翻译

Dear TKE1974,

Thank you for taking the time to provide such a fantastic review following your recent stay at The Savoy. We were delighted to welcome you back, and to hear that The Savoy feels like your home away from home! I am thrilled you enjoyed the exquisite surroundings of our beautiful hotel, and feel the restoration was carried out in such a sympathetic manner.

I am delighted you were looked after so well by our outstanding team and on behalf of all of us, we look forward to welcoming you back again very soon.

With very best wishes,

Philip Barnes
Managing Director at The Savoy

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2019年5月17日的点评

我们带着我们的小孩,还有孙子孙女们,一共11个人,一起在这家酒店庆祝我们的金婚纪念日。这里的员工非常乐于帮忙,也很友好。他们满足了我们的全部要求,三明治、蛋糕都很新鲜,而且分量很足。提供的茶水也味道很不错。香槟也很棒。是一个完美的下午。

感谢 Brian G
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
PhilipBarnes1,萨伏依酒店 的 Managing Director at The Savoy,回复了这篇点评2019年5月20日已回复
Google 翻译

Dear Brian G,

Thank you for your five star review. We do value feedback from our guests, and we were delighted you chose to visit The Savoy to celebrate your Golden Wedding with your family - may I take this opportunity to personally wish your wife and yourself many congratulations!

At The Savoy we pride ourselves on delivering the most memorable of experiences to all of our guests, I am so thrilled you all enjoyed your Savoy experience in the exquisite surroundings of the Thames Foyer. My colleagues really do take the greatest care in making sure they look after our guests, in delivering the highest and most attentive levels of service - I am so pleased they looked after you, and will have great pleasure in sharing your comments with them.

We look forward to welcoming you back to The Savoy on many more occasions.

Kind regards,

Philip Barnes
Managing Director at The Savoy

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2019年5月7日的点评

员工服务的标准很高,而且完全没有让我们感觉被打扰。房间很大,很时髦并且舒适。设备齐全,很干净。早餐是绝对不容错过的(这意味着午餐可以不在这里吃了)。

感谢 racketdoc
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
PhilipBarnes1,萨伏依酒店 的 Managing Director at The Savoy,回复了这篇点评2019年5月8日已回复
Google 翻译

Dear racketdoc,

Thank you for your five star review, we really do appreciate individuals taking the time to leave us feedback. We are delighted that you enjoyed your stay with us and everything exceeded your expectations - including our delicious Savoy breakfast which really is the very best start to any day!

Thank you for your comments regarding the exceptional level of service, which my attentive colleagues take great pride in delivering. I will ensure your comments are shared with them. We do hope to have an opportunity to welcome you back to The Savoy in the future.

With kindest regards,

Philip Barnes
Managing Director at The Savoy

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