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1 - 6 条点评,共 572 条
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年8月28日的点评 通过移动设备发表

这是我第二次来伦敦,也是第二次入住这家旅馆。这回和上回一样体验非常赞。房间收拾的很好,早餐也很棒。总的来说我们的房间和楼层都非常安静。我们还很喜欢这里的地理位置,离火车站和公交站都很近。然而,这里最有特色的要数这里的员工。所有的旅馆员工都很乐于助人,礼貌待人(一位男性的员工非常友善,他负责8月28日的夜班,名字的首字母是A)。是他们让这个不错的旅馆变得更加优秀。出行伦敦的话,这里是绝佳之选。

感谢 Jarne
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Hf_87,沃克斯豪尔-康福特旅馆 的 Guest Relations Manager,回复了这篇点评2019年9月14日已回复
Google 翻译

Dear Jarne,

Thank you for taking the time to write a review regarding your recent stay with us.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Javed Ali Syed
Guest Relation Manager
Holiday Inn Express London- Vauxhall Nine Elms
+44 (0) 20 7735 9494

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年8月22日的点评

我已经习惯了在美国的高速公路和州际公路旅行,所以请接受我的评论,看看它的价值。首先,我要说的是,一切都很干净,工作人员都很友好和乐于助人。大厅正是我所期望的,早餐也是如此。但不知怎么的,这个房间感觉不太符合我对假日快捷酒店和类似的美国连锁酒店的习惯。我知道这个房间比较小,因为它位于一个大城市。但装饰似乎有点过时。我知道这只是一个小小的批评。但是,如果你想让你所了解的东西让你有宾至如归的感觉,那么这个地方并不完全符合你的要求。

感谢 LivinTheDougLife
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Hf_87,沃克斯豪尔-康福特旅馆 的 Guest Relations Manager,回复了这篇点评2019年8月28日已回复
Google 翻译

Dear LivinTheDougLife,

Thank you for taking the time to provide feedback and for being one of our IHG Rewards Club members, we really appreciate your loyalty.

Allow me to apologise on behalf of our hotel for failing to meet your expectations regarding the room size and standard on your recent visit. On the other hand we are very happy to know that breakfast, cleanliness and service of the hotel was on top.

Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to London.

Kind regards,

Javed Ali Syed
Guest Relation Manager
Holiday Inn Express London- Vauxhall Nine Elms
+44 (0) 20 7735 9494

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年8月7日的点评

由于这家酒店距离美国大使馆很近,所以我选择入住了这里。酒店有干净的房间、舒适的床、美味的早餐。我把牙膏忘在家里了,就问酒店有没有牙膏,但是这里的牙膏用完了,所以我只好去附近的商店买。我被安排入住于一楼一个面对酒店停车场的房间,看起来还不错,但是我没有睡好,因为空调的噪音太大了,而人们在半夜还会大声说话。提供退房服务的酒店员工很棒。

感谢 MRRHocking
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
Hf_87,沃克斯豪尔-康福特旅馆 的 Guest Relations Manager,回复了这篇点评2019年8月20日已回复
Google 翻译

Dear NMIT36,

Thank you for taking the time to provide feedback and for being one of our IHG Rewards Club members.
Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the Air condition and outside noise which has disturbed your sleep on your recent visit. I have shared your feedback with the team to ensure we handle these types of situations differently in the future. And I am very happy to know that your check out experience was excellent.

Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to London.

Kind regards,

Javed Ali Syed
Guest Relation Manager

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月8日的点评 通过移动设备发表

参加伦敦马拉松比赛的时候我在这里住了2晚。对于2个成年人加上2个小孩来说有点局促,但位置对我而言很好 - 步行前往Stockwell地铁站去看马拉松表演或者去起跑线都很方便。对我的家人来说,去Vauxhall地铁站也很方便。工作人员非常友好,前一天午餐的时候帮我加热了一些食物,并且在我跑前的早上加热了我要吃的粥。早餐很不错,正是你会期待的。对于我的需求来说,这家酒店很理想。提前预订了一个停车位(每天22英镑),然后参加马拉松的那天通过JustPark停了车,因为你必须在结账当天把你的车移出来。

感谢 clipper1981
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
Hf_87,沃克斯豪尔-康福特旅馆 的 Guest Relations Manager,回复了这篇点评2019年5月29日已回复
Google 翻译

Dear clipper1981,

We would like to take this opportunity to thank you for your recent stay with us and for taking the time to provide honest feedback.

Your positive rating is sincerely appreciated and we are glad to hear that our staff were able to be of service to you and that you found our location to be convenient.

We hope you enjoyed the marathon and look forward to welcoming you back to our hotel in the near future.

Kind regards,
Marwa Bouziane

Holiday Inn Express London- Vauxhall Nine Elms
+44 (0) 20 7735 9494


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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年4月28日的点评 通过移动设备发表

我和妻儿在此入住。在前台登记的时候,我们碰到了Nellie,她易于相处,入住手续办理很快。其后,我们遇见了Andrei,在我需要时,鼎力相助。我不记得那个波兰姑娘的姓名了,不过她待人很友好,乐于助人。房间整洁舒适,我们需要客房部收拾时,他们很给力。正如所望,早餐很好,我们吃饱喝足后去逛伦敦。早餐碰到的女服务员Sandrine很可爱,她为人友善,乐意相帮,每天对我们微笑相迎。她和其他我们碰到的员工一样,都是贵店的无价之宝。下次再来,我们会毫不犹豫地选择入住这里,也会向所有人推荐贵店。

感谢 Ray M
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.ie 查看原文
Hf_87,沃克斯豪尔-康福特旅馆 的 Guest Relations Manager,回复了这篇点评2019年4月30日已回复
Google 翻译

Dear Ray M,

Thank you for taking the time to provide feedback for Holiday Inn Express London- Vauxhall Nine Elms.
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Javed Ali Syed
Guest Relation Manager
Holiday Inn Express London- Vauxhall Nine Elms
+44 (0) 20 7735 9494
info@hiexlondonvauxhallne.co.uk

举报业主不当回复
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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年4月17日的点评 通过移动设备发表

为了听Electric Brixton的音乐会,我们入住了这家酒店。酒店干净舒适,位置安静,比大多数经济型酒店(如假日酒店)都好,房费包括wifi和早餐。房间既现代又干净。早餐丰盛可口。如果你要精打细算的话,这里的整体住宿体验比伦敦的大多数酒店都好。我过去住在伦敦其他酒店的费用更高,他们的房间都很小,而且装修有些老旧了,就像你在伦敦看到的大多数酒店一样。这里绝对物有所值。我给酒店打5星,步行10分钟可以到沃克斯豪尔地铁站,我还会再来的。

感谢 myleep2018
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Hf_87,沃克斯豪尔-康福特旅馆 的 Guest Relations Manager,回复了这篇点评2019年4月21日已回复
Google 翻译

Dear myleep2018,

We would like to take this opportunity to thank you for your recent stay with us and for taking the time to provide feedback.

Your positive review and feedback are sincerely appreciated. We are especially glad to hear that our location and rates were advantageous and that your recent stay with us was generally able to meet your expectations.

We hope you had a brilliant time at the concert and look forward to welcoming you back in the future.

Thank you once again.

Kind regards,
Marwa Bouziane
Holiday Inn Express, Vauxhall

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