房间的空间不是很好,但没有阻拦我们住下来,设施优良,非常干净,所有的工作人员都帮助很大,使我们感到非常愉快。不幸的是,酒店餐厅在翻新种,但是我们每天早晨在接待处得到了免费提供的欧式早餐。更多
- 免费Wifi
- 餐厅
房间的空间不是很好,但没有阻拦我们住下来,设施优良,非常干净,所有的工作人员都帮助很大,使我们感到非常愉快。不幸的是,酒店餐厅在翻新种,但是我们每天早晨在接待处得到了免费提供的欧式早餐。更多
显示较少Dear Elizabeth,
Greetings from the Radisson Blu Edwardian Mercer Street Hotel!
Thank you for sharing your recent experience with us, we are very pleased to hear that you enjoyed your 40th wedding anniversary with us. I am pleased to see as well that you found our staff to be very friendly and helpful and I've circulated your kind words throughout the team.
Hopefully we will be able to welcome you back when your next trip will bring you to London. You are more than welcome to contact me if I can be of any assistance in the future.
Thank you for staying with us.
Kind regards,
Lisa Ramselaar
ramselae@radisson.com
Lobby Manager
伦敦的地下铁线纵横交错,而雷迪森爱德华蒙特巴特酒店所在地,能接连三个不同的地下铁站,非常方便。四周亦有不少商店和咖啡店,位置非常理想。就是房间小了一点,而且在房间层有几级楼梯。
Dear ctctct2018,
Thank you very much for your great review of the Radisson Blu Edwardian Mercer Street Hotel!
We are pleased that you found the hotel to be very conveniently located - thank you for complimenting the property.
We hope to welcome you back soon.
Warm regards,
Paul Fraser
Reception Manager
Mercer Street Hotel
我曾经为住在伦敦的哪个酒店而苦恼,但我对这家酒店非常满意。我很喜欢这座城市的这片地方,有很多可以步行去的地方。这里很安静,周围都是可爱的建筑和商店。工作人员非常友好,乐于助人。我的房间干净、舒适、安静。
Dear Samantha R,
Thank you for taking the time to review your recent stay with us! We are glad that you enjoyed your time with us. Our team are proud to hear your feedback- we strive to make sure we can help make every guests stay so memorable!
We hope to be able to welcome you back soon.
Kind Regards
Beth Taylor
Reception and Guest Relations Team Leader
taylorb@Radisson.com
我订了这家很棒的酒店来庆祝我们的结婚纪念日。酒店处于很棒的位置,在7个转盘的右边,位于中央的7个刻度盘正对着考文特花园、莱斯特广场和皮卡迪利大街。当我们入住时,我向前台提到了是来庆祝结婚纪念日这一点,我们入住的房间在10分钟内就升级到了套房!!(在我告诉他们今天是我们的特别日子之前,他们就这么做了)。门铃响了,送进来一盘美味的巧克力点心。所有的员工都非常友好、专业,对他们来说没有什么是不能承受的。在这间酒店你一定会感到这一点。酒店的早餐是非常棒的,有各种各样的自助餐,你可以从菜单上选择美味的鸡蛋等。早餐时的工作人员是那么专心和乐于助人。这家酒店是考文特花园的瑰宝。祝贺管理层为客人营造了一流的氛围和体验。我们发现了这一点是因为我们经常旅行,这是一个罕见的发现。很喜欢这里!!!
Dear 288barbaraj,
Thank you for your time and for the five star review. We are glad that you enjoyed our location. Indeed Covent Garden, Leicester Square and Piccadilly are very close just couple of minutes walking distance.
It was so good to celebrate with you such a special occasion as your wedding anniversary. We will surprise you with more chocolate delicacies for your next stay. You can contact us directly and we will be happy to see you here at the Mercer St hotel.
We hope to see you son.
Best wishes,
Kostadin
Senior Guest Service Coordinator
这是一家非常漂亮的酒店,还有一群热爱自己工作的友好工作人员。酒店的餐食一流。我晚上到访酒吧,那里氛围很棒,充满了活力。酒店的位置一流,附近有不少餐厅和店铺,然而整个区域以及酒店都不会很吵闹。
Dear Joanne,
Thank you very much for staying at Radisson Blu Mercer Street and for reviewing us on Tripadvisor.
I am glad to read that you had a beautiful stay with us, please be reassured that your feedback will be shared with our team.
We hope to see you again soon, in the meantime please do not hesitate to reach out to me and let us know how we can improve your stay to make it to a 5* review :)
Kind regards,
Matteo Morino
Front Office Manager
morinom@radisson.com
地理位置很好,但是对这种大小的房间来说有一点贵。员工很友好,酒店也很干净。如果有朋友在伦敦暂住的话,我会推荐他到这里来;但如果他是想长期待在伦敦参观景点的话,那还是算了。
Dear Trip53218033308,
Thank you very much for choosing Radisson Blu Mercer Street Hotel and for reviewing us on Tripadvisor.
I am glad to read that you love our location and please accept our apologies for not meeting your expectations regarding the room size.
We are all hoping to welcoming you back soon.
Kind regards,
Matteo Morino
Front Office Manager
morinom@radisson.com
酒店很棒,位置也很优越。我喜欢走路,一般不需要坐地铁。但是在酒店附近还是有两个车站,有很多酒吧、商店和值得参观的景点。房间很漂亮,床很舒服,淋浴房很宽大,设施齐全,应有尽有。这里的早餐很美味。服务员是有史以来最好的,友爱且专业,非常乐于助人。早餐时的助手丹妮尔是个非常可爱的女孩,做事非常讲究效率。我就是喜欢这家旅馆。超级完美!!恭喜这里所有的员工,你们的团队是最棒的!
Dear Thereza L,
Thank you very much for choosing Radisson Blu Mercer Street Hotel and for reviewing us on Tripadvisor.
I am glad to read that you had a lovely stay with us, be reassured that your feedback has been shared with our team.
We are all looking forward to welcoming you back soon.
Kind regards,
Matteo Morino
Front Office Manager
morinom@radisson.com