Dear Joanne,
Thank you very much for staying at Radisson Blu Mercer Street and for reviewing us on Tripadvisor.
I am glad to read that you had a beautiful stay with us, please be reassured that your feedback will be shared with our team.
We hope to see you again soon, in the meantime please do not hesitate to reach out to me and let us know how we can improve your stay to make it to a 5* review :)
Kind regards,
Matteo Morino
Front Office Manager
morinom@radisson.com