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1 - 6 条点评,共 3,377 条
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年8月28日的点评

我在伦敦蒙特卡姆尊贵酒店度过了一段美好的时光,那是一次难忘的入住体验,非常轻松自在,而且工作人员非常友好,尤其是Daniela女士,她所做的一切让我在这里过得非常舒适和愉快,谢谢你们所做的这一切。

感谢 Yasmin-trips
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
ManagerMontcalm,伦敦蒙特卡姆尊贵酒店 的 General Manager,回复了这篇点评2019年8月31日已回复
Google 翻译

Dear Mrs. Alenzi,

We really appreciate you taking the time to share your feedback following your recent stay, at The Montcalm Marble Arch Hotel.

It makes me so happy to see how comfortable and enjoyable your stay with us was. Thank you for highlighting how friendly the staff were, in particular Daniela from our Front Office team.

We hope to have the opportunity to welcoming you back in the not too distant future.

Thank you once again,

Ankur b
General Manager

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2019年6月23日的点评

这是一家很好的酒店,靠近大理石拱门,海德公园以及牛津大街。酒店提供很好的硬件,房间都很宽敞,干净。这家酒店与其他的酒店最为不同的在于出色的服务员和提供的服务。尤其是Adella Makdessi,酒店的经理,在我们入住前后都给了我们世界级的服务。她忙上忙下确保我们在酒店里能获得至尊的体验。她以身作则,细致得完成每一个服务细节,超出了我们的预期。以后我们来伦敦旅游一定还回来这里,因为这里有着完美的服务员和服务。

感谢 2325Halsted
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
ManagerMontcalm,伦敦蒙特卡姆尊贵酒店 的 General Manager,回复了这篇点评2019年7月5日已回复
Google 翻译

Dear Paul D,

How wonderful it is to read such a nice review following your London visit. It is great to know that from the service, particularly by Adella Makdessi, our Front Office Manager, to the spacious and clean rooms, you were able to have such a wonderful visit. It makes me so happy to see how we were able to create the perfect Montcalm experience, so much so, you plan to make it your London hotel of choice.

We remain at your service at any time and we cannot wait until you return back to The Montcalm.

Kind Regards,

Ankur B
General Manager

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月31日的点评

员工非常热情,乐于助人。没有什么太麻烦的,就是微笑和提供饮料欢迎。房间干净又宽敞,因为那天是我生日,所以我在房间里收到了一个特别的惊喜。我住过许多五星级酒店,不得不说这里是在服务方面做得最好的一个。强烈推荐!!

与这家酒店合作收集的点评
1  感谢 Curiosity33910341705
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
ManagerMontcalm,伦敦蒙特卡姆尊贵酒店 的 General Manager,回复了这篇点评2019年6月1日已回复
Google 翻译

Dear Curiosity33910341705,

Thank you for taking the time to review The Montcalm Hotel.

We are delighted you found the staff to be so welcoming and that the room was spotless. it is also wonderful to know that you received a lovely surprise for your birthday. We also appreciate you recommending us to other travellers.

On behalf of the entire team, we look forward to welcoming you back in the future. and thank you once again for your valuable comments.

Warm Regards,

Ankur B
General Manager

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2019年5月17日的点评

Izabella 和她的团队让我们对蒙特卡姆酒店流连忘返。房间非常棒,员工全都态度友善、服务热情。我们在这里享受到了一流的住宿体验。非常感谢你。

感谢 Tony E
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
ManagerMontcalm,伦敦蒙特卡姆尊贵酒店 的 Owner,回复了这篇点评2019年5月18日已回复
Google 翻译

Dear Tony E,

I am delighted to see that you thoroughly enjoyed your stay with us.

It is great to see that Izabella and all the team made your stay unforgettable, from the warm welcome to the world class service that they provided. I have shared your comments with all the team, who are absolutely thrilled with the news,

On behalf of Izabella and everyone, we hope to have the opportunity to welcome you back soon.

Kind Regards,

Ankur B
General Manager

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2019年5月7日的点评

在听了很多关于这家旅馆的消息后,我们决定为庆祝我们的10周年纪念日预订这家旅馆。我们受到了热烈的欢迎,客人体验主管维拉负责我们的行程,热情地为我们提供最美妙的体验与个人服务。她升级了我们的房间,增加了早餐。房间非常棒,非常舒适。位置很好。我们下次来伦敦一定会再来的!

感谢 ranlivne1
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
ManagerMontcalm,伦敦蒙特卡姆尊贵酒店 的 General Manager,回复了这篇点评2019年5月12日已回复
Google 翻译

Dear ranlivne1,

What a pleasure it is to read your comments and to know that your stay with us was so wonderful!

It is always amazing to learn that a wonderful occasion such as yours, was so enjoyable. Thank you for mentioning how the warm personal service by Vera our Guest Experience Executive, was so perfect, as well as the comfortable room an ideal location. We also appreciate you recommending us to other travellers. I have shared your feedback with Vera and all the team, who are so thrilled to know that their hard work and commitment to service has been recognised.

I hope to have the opportunity to welcome you back in the not so distant future, whether for business or pleasure please do not hesitate to contact me directly to personally assist you.

Thank you once again.

Ankur b
General Manager

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2019年4月28日的点评

我和我丈夫经常去伦敦看戏、看展览、和朋友们一起吃饭等。多年来,我们已经受够了那些平庸的酒店声称拥有很高的星级,但往往缺乏任何服务意识或设施。当我们预定蒙特卡姆酒店时,我们非常惊讶,因为我们在到达酒店之前收到了来自宾客服务部门的电子邮件,询问他们是否能为我们做些什么。没有,但我简短地提到这次住宿是40周年结婚纪念日的一部分,只是短暂的住宿。尽管如此,我们到达时还是受到了热烈的欢迎。很棒的服务,很棒的房间,我们绝对得到了惊人的待遇!!只是很遗憾我们在这里停留的时间太短了,但是我们一定会回来享受所有的设施、食物和所有员工提供的优质服务。

感谢 Peter H
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
ManagerMontcalm,伦敦蒙特卡姆尊贵酒店 的 General Manager,回复了这篇点评2019年4月28日已回复
Google 翻译

Dear Peter H,

We really appreciate you taking the time to share your feedback following your recent stay, at The Montcalm Marble Arch Hotel.

It makes me so happy to see how well the team, particularly the Guest Experience team, looked after you, with the initial contact before your arrival. It is great to know that you enjoyed the suitably named “WOW suite” as well as the special treat for your 40th wedding anniversary. It is also great to know that you found all the facilities so excellent, and that you highly recommend us to other traveller.

We hope to have the opportunity to welcoming you back in the not too distant future.

Thank you once again,

Ankur b
General Manager

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