Dear Yiding,
Thank you so much for your kind review! We’re delighted to hear that Said, Mehul, Ashik, and Jaimen made your stay so enjoyable and took good care of you. It’s wonderful to know that they were able to solve any problems promptly and made you feel welcome.
We’re glad you appreciated the extra touches, like the bottle of water and checking in on your stay experience. Your satisfaction is our top priority, and we’re thrilled to hear that you were very satisfied with everything.
We look forward to welcoming you back next time and hope you have another beautiful and memorable stay with us. Safe travels back to China, and thank you for your lovely words!
Kind regards,
Joy Palmer
Senior Guest Service Manager