Thank you for taking the time to leave a review of our property and for being an IHG Rewards Club Platinum Elite member. We certainly regret the overall dissatisfaction you had experienced during your stay due to the smell of smoke in your room.
We take comments such as these very seriously and would like to follow up with you. I have sent you a private message in an effort to obtain more information.
Again, thank you for staying with us and I look forward to hearing back from you very soon.
Dear Deepak P,
Thank you very much for your amazing feedback. It was great reading that our team made a difference and make your stay really special. I have shared your comments with the team and they are all very happy! We all look forward to welcoming you back soon!
工作人员非常友好和乐于助人。 我把笔记本电脑包放在接待处，忘记拿了。 他们来到我的房间并还给我。酒店后面有人在办聚会，所以如果你喜欢参加派对，这家酒店非常适合。 浴室很小，没有冰箱也没有润肤露。 我想要一台冰箱。 这是一个很好但价格昂贵的酒店。
Thank you for your kind words towards our dedicated reception team. We appreciate your comments very much.
As you mentioned we are situated in a prime location and Camden is a vibrant area of the city. The rooms have soundproofing windows and we have variety of choices for room allocation depending on guest preference as some of the popular rooms face the canal.
On the positive note, I am glad you enjoyed your stay with us and we hope to welcome you back soon!
Thank you for the kind words towards our dedicated team. We strive to deliver the highest level of guest experience and I am pleased to know that we earned your 5 stars. I have shared your comments with the rest of the team members, and they are all grateful!
I look forward to your next visit. Should you need any assistance for a future booking please feel free to contact us directly.
Thank you for sharing your 5* review regarding your recent stay here in Camden.
I’m so pleased to read that you found our unique Camden location the perfect place to use your IHG Rewards Points and also that you liked our Penthouse room. As you have rightly mentioned we are surrounded by many local attractions, such clubs, restaurants, the Roundhouse and much much more. It's really lively place to stay. I am also glad to hear that you liked our Penthouse room and the location near
For any future bookings you may have please do not hesitate to contact us directly on firstname.lastname@example.org or 0207 482 8076.
We hope to see you again soon.
Thank you for your fantastic review, We are delighted that we met your expectations and you had an excellent stay with us.
We look forward to welcoming you back for another stay in London
I am pleased to hear that you had a great stay with us. Thank you for recognizing our team for their efforts to make you feel welcome.