这家酒店的完善程度对于Excel来说是有2分钟。员工非常乐于助人。第一晚吃的是鱼和炸土豆条,非常令人失望。很干并且很硬。第二晚吃的是自助餐。开胃菜很棒,甜点很美味,但是主食又是很干而且猪肉排骨没有汁水。第三晚决定去吃靠近Excel的宝莱坞印度菜,好了很多更多
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这家酒店的完善程度对于Excel来说是有2分钟。员工非常乐于助人。第一晚吃的是鱼和炸土豆条,非常令人失望。很干并且很硬。第二晚吃的是自助餐。开胃菜很棒,甜点很美味,但是主食又是很干而且猪肉排骨没有汁水。第三晚决定去吃靠近Excel的宝莱坞印度菜,好了很多更多
显示较少Thank you for taking the time to share your experience with us. I was very happy to read your comments about the staff, however I was very sorry that your dinner experience didn't meet your expectation. I shared your comments with our F&B department, who I am sure will take your comments on board and will look at what happened. We sincerely hope that you will give us the opportunity to better serve you in the future. Yours sincerely, Noemi Szecsenyi
伦敦是个物价很贵的城市,如果你不住在一区,会便宜得多。诺富特伦敦Excel酒店是一家不错的现代化酒店,床很舒适,淋浴间的水压很强。地铁在高峰时段会非常拥挤。
Hi bari_ttc,
Thanks for taking your time to write a review of your experience with us at Novotel London ExCel.
We really appreciate your kind words and look forward to welcoming you back in the near future.
Many Thanks,
Niall McGurn
Operations Manager
如果你别无选择,只能呆在后世界末日电影的片场附近,也就是伦敦的码区,那么你不能找到比当地的诺富特酒店做得更好的酒店了。这个地方很紧凑,但并不小,员工知识渊博,非常方便,房间干净整洁,足够大,让人想起在级别更高(也更昂贵)的酒店里的房间。无线网络速度很快,酒吧工作人员知道如何调制一杯好鸡尾酒(非常罕见),办理入住和退房也非常迅速。好地方。 另外:如果你前往O2,你只需要乘坐一段简短的缆车旅程或15分钟的地铁。
Hi Delbongo, thank you very much for taking your time to write a review of your stay with us. Delighted to read you had a good time and enjoyed a cocktail with us.
We look forward to welcoming you back in the near future.
Many Thanks,
Niall McGurn
Operations Manager
这家酒店的前台非常明亮而且通风,而且还有着令人愉悦且专注的员工。酒店就在伦敦展览中心旁边,如果你正在参观伦敦展览中心,这家酒店非常合适,除此之外,酒店所处的地区非常安静。酒店内装修精良、设施齐全,能够让您尽享入住乐趣。不过这里的床有点太硬了,这让我晚上睡不好觉!
DearnRenecca05070,
Thank you so much for your great review!
It is always a pleasure to get such good feedback. We do hope to see you again in near future!
Kind Regards,
Front Office Team Leader
Yulduz Simaitiene
展会期间,在Excel酒店住了一晚。Excel是一个完美的地方,床很舒服,房间最近翻新了。淋浴器很好,但是原有的头顶和手持控制器被移除。早餐有很好的选择,有一点不好的是热食不够热,鸡蛋不热,食物也失去了光泽,除此之外,也没有其他不好的了。再来肯定会再次入住的。
Hi chris_stevens491,
Thank you very much for taking your time to write a review of your experience with us at Novotel London ExCel.
We really appreciate your feedback and have taken note on your comments for improvement. We hope to welcome you back to Novotel London ExCel in the near future.
Many Thanks,
Niall McGurn
Operations Manager
他在我女儿的生日时来到了在这里,前台的工作人员很可爱(我想他的名字是尼尔)他帮我们升级到了一个套房,还给我女儿送了一个巧克力布朗尼,盘子上用巧克力酱写着生日快乐。这是一个非常好的额外附加和感谢。房间又干净又舒适,我们洗了个好澡,在漫画大会的最后一天我们还是在这儿,尽管外面很吵,但我的房间还是很干净和安静。我没有吃早餐,所以不能评论。我要说的唯一一个骗局是停车场说没有车位,所以我必须在附近的停车场停车。请把我的赞美之辞转达给尼尔同事,我会他的服务而推荐你们的公司。
Hi Jade,
Thank you very much for your kind words, it is really appreciated.
I am delighted to hear your daughter had a great time in London for her birthday and that we were able to do a little something to make it special.
We look forward to welcoming you back in the near future.
Many Thanks,
Niall McGurn
Operations Manager
我和妻子在伦敦氧气体育馆听音乐会的时候在诺富特伦敦卓越酒店下榻,只能说这次入住体验太好了,工作人员服务到位,设施都很棒,这钱花的太值了。
Hi Wayne & Jo,
Thanks for the awesome review. We really appreciate your kind words.
Delighted that we were a good base when attending the concert at the o2.
We look forward to welcoming you back in the near future.
Many Thanks,
Niall McGurn
Operations Manager