Nadia EB,切尔西避所 的 Guest Services / Front Office,回复了这篇点评回复时间:4周前
Google 翻译
Dear Guest, We wish to extend our heartfelt gratitude for selecting Chelsea Cloisters as your accommodation during your recent visit. Your feedback holds immense value to us, and we are genuinely appreciative of the time you've dedicated to sharing your thoughts. We are delighted to learn that your overall experience was positive, and it is incredibly satisfying for us to know that our guests enjoy their stay. Once more, we would like to express our thanks for choosing Chelsea Cloisters. We eagerly anticipate the opportunity to host you once again, with the aim of not only meeting but exceeding your expectations during your next visit. Warm regards, Nadia E.B- Guest Experience Manager
Thank you for your feedback and for choosing Chelsea Cloister for your stay.
We are thrilled to read your comment, and we are very happy to see that we succeeded to provide you a good experience. Thank you for your kind words, I really appreciate them.
We are looking forward to your future stay at Chelsea Cloisters.
Best Regards,
Roxana Sipos Guest Relations Manager
Direct Email: roxana@chelseacloisters.co.uk Direct Number : +4420 7584 1002
550caroline,切尔西避所 的 Public Relations Manager,回复了这篇点评2017年7月3日已回复
Google 翻译
Dear Sabine,
Thank you for writing us feedback from your stay. We are sorry to hear that you were not happy with your stay. We take all our guests feedback very seriously and we try to deal with it as quickly as possible. We are in the process of renovating all our rooms, so hopefully we will be able to meet all our guests expectations with a higher standard.
We appreciate you taking the time to write us a review and we hope we will see you again sometime in the future.