我和我女朋友来这里的Ting餐厅度过了我们的纪念日。食物非常的不错,兼顾了东方和西方的风味。环境也很好,高楼层可以直接看到伦敦塔桥,尤其是我们还预定了一个窗边位。服务我们的服务生是Esmail,他非常热情,总是愿意提供帮助,我屡次加菜他还帮着推荐。非常好的服务。总之今天非常难忘。更多
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我和我女朋友来这里的Ting餐厅度过了我们的纪念日。食物非常的不错,兼顾了东方和西方的风味。环境也很好,高楼层可以直接看到伦敦塔桥,尤其是我们还预定了一个窗边位。服务我们的服务生是Esmail,他非常热情,总是愿意提供帮助,我屡次加菜他还帮着推荐。非常好的服务。总之今天非常难忘。更多
显示较少Dear Guest,
Thank you for sharing your lovely feedback following your recent visit in TING Restaurant at Shangri-La The Shard, London.
I am delighted to read that you had an amazing experience in our company, Highlighting your host Esmail who clearly went above and beyond to provide the service we are renown for.
Thank you for your time and we are looking forward to your next visit in the clouds!
Best regards,
Kurt Macher
General Manager
今天我和我的朋友来到这家餐厅吃饭,过程中有一位服务员叫做Shu-Yao.他真的非常的亲切而且随时面带笑容,这是我以前从未有的顾客体验. Shu-Yao is a good waitress.
Dear susulin123,
Thank you for your great review following your recent visit to Shangri-La Hotel, At The Shard, London!
We were very pleased to see how great your experience was, especially thanks to the amazing service from Shu-Yao.
We will surely take some time to thank her for looking after you so well.
We look forward to welcoming you back very soon!
Best regards,
Kurt Macher
General Manager
这是伦敦最高最好的酒店。我们刚刚在这里度过了四个晚上,非常喜欢!早餐太棒了!Te pol很小,但是很漂亮。我建议在早上来,因为不值得在晚上和孩子们一起来。这里的房间简直超乎想象。
Dear 5StarTraveler777,
Thank you for writing a review about your experience at The Shangri-La at The Shard, London.
Lovely to read that you had a great experience and enjoyed your room and incredible views.
We hope to welcome you back in the near future to enjoy more star gazing. Please contact me should you need any assistance.
Best regards,
Kurt Macher
General Manager
The Shangri-La at The Shard, London
我伙伴想用秘密假期给我一个惊喜,然后我发现自己在这里了。工作人员很友好。这令人惊叹的套房配有日式厕所(为什么不到处都有?)干净而且安静。 从这么高的视角看这城,几乎看起来像玩具。早餐和晚餐都很棒。对于出国的人来说,至少得有一晚在这度过。健身房和泳池区是欣赏日落美景的理想场所。
Dear 800melaniej,
Thank you for taking the time to write this positive review about your stay experience at The Shangri-La at The Shard, London.
It is good to hear that you enjoyed our Japanese Toilets and we actually have them available in all guest rooms and public restrooms. Glad you enjoyed the stunning views, our breakfast and the other facilities.
We hope to welcome you back soon and should you need any assistance please contact me or my team.
Best regards,
Kurt Macher
General Manager
The Shangri-La at The Shard, London
我们最近入住伦敦香格里拉大酒店,和往常一样,它没有让人失望。从到达到退房的整个过程都很出色。从你的房间和楼上的酒吧可以看到美轮美奂的景色。工作人员热情专业,但有两位在这次入住中脱颖而出,马达莱娜每天晚上都以非常友好的服务照顾我们,前门的埃罗尔是完美的大使,酒店很出色。我从不想离开。
Dear janesL689HE,
Thank you for taking the time to review your recent stay at Shangri-La Hotel, At The Shard, London!
We are so happy your experience lived up to your expectations, and what a pleasure to read that you loved all about our property and the breathtaking views it offers.
I will certainly ensure that our colleagues are recognized for their great service behaviour, in particular Erol and Madalina, and I won't miss to personally thank them for looking after you so well and making your stay extra special.
We call it “hospitality from the heart” here at Shangri-La and this is something not only myself, but all of us stand for and are very proud of.
Thank you again and we look forward to welcoming you back in the near future!
Best Regards,
Kurt Macher
这家酒店从始至终都物有所值。入住之前的咨询邮件Rosalia都很专业地给予回复……退房的时候活泼爱笑的Rita跟我们热情地打招呼……我们入住的是4802房间——城市景色超美——一走到酒店的转角无敌美景就映入眼帘。圣保罗大教堂、塔桥、空中花园等等,每一个的景色都特别美。本来我只希望这个房间有好看的窗景和浴缸就够,但酒店实在是给了我太多惊喜。比如欢迎蛋糕、很多员工一起做的生日贺卡……我觉得比克拉瑞芝好太多了!!另外自动遮光百叶窗太好用了……谢谢所有工作人员。
Dear theratman,
Thank you for taking the time to review you recent stay at Shangri-La hotel, at The Shard London.
What a pleasure to read how impressed you were with all aspects of your stay, straight from the pre-arrival correspondence with Rosalia and all the way to the warm farewell offered by Rita.
We were delighted to see that you loved your Iconic City View Room #4802 and had a fabulous time in residence with us on the occasion of your birthday! Happy birthday again!
We hope to welcome you back very soon!
Kind regards,
Jean Louis Fresta