优秀的服务,从进入的时候就非常耐心和热情,会打电话询问房间设施情况已经满意程度。前台的小姐姐很友好,打印完全是免费的。更多
- 访问酒店网站
- 011 971 4 364 7555
- 酒店电子邮件
- 免费Wifi
- 餐厅
- 客房服务
- 酒吧/大堂
优秀的服务,从进入的时候就非常耐心和热情,会打电话询问房间设施情况已经满意程度。前台的小姐姐很友好,打印完全是免费的。更多
显示较少Dear djjdcnfkgkcks,
Further to the review you have kindly posted on Trip Advisor, I would like to thank you for your great comments.
I am pleased that on top of your compliments about the staff.
If there is anything else we can do for your next visit, please do let us know.
We would be delighted to welcome you back.
Kind Regards,
Vinayak Girgune
Shuja Ali
5stars reception
5stars location!!!
everthing is good
位置很好 住的816 在楼下,所以没有什么噪音和七七八八的,相比附近的酒店来说,这个酒店很不错。
刚入住的时候 Shuja Ali很热情的帮助我们,基本上我们的事情都会被 处理好,很耐心,没有因为是外国人而缩减服务态度。
下次去希思罗也会住这里!!
可以直接冲的
Dear 137kem,
Thank you ever so much for having shared this wonderful review!
We were very pleased to see your stay with us was pleasant on all fronts. I hope to welcome you once again in the not too distant future. In the meanwhile wish you well.
Best Regards,
Vinayak Girgune.
CP值非常高的五星饭店,附近交通十分方便,服务人员很亲切贴心!
床很舒服、干净、价钱合理!下次会想再入住!
Dear Abeauty77,
Thank you for taking the time to share such an excellent review with us. I am truly delighted that the team were successful it making this stay very memorable for you.
Please do not hesitate to contact me directly the next time your travels take you to London, and it would be my pleasure to personally assist you in any way possible to ensure another great experience.
Kind Regards,
Michelle Dias
Reception Team
其实我是入境之后才临时订的酒店,因为之前的酒店被取消了。这家酒店虽然房间稍微小点(这是伦敦酒店的通病,好多大酒店都超小房间,但是这家已经很良心了),但是!!!转折来了,这家的价格在帕丁顿这个地铁火车交通四通八达的地方来说,简直是良心。然后这边的服务真的是超级棒,我是一个人来旅行的,然后我拿了一堆东西过来的时候,远远的侍应生就开门过来接我,然后全程陪同我,直至我入住房间。怎么说呢,其实本来一个人还挺孤单无助的,但是来到这里真的感觉宾至如归。如果你第一次来伦敦,想要住在交通便利的地方,这里是首选。这边的接待Cosmina人真的很好,哈哈哈,如果大家过来需要帮助的话,可以随时找她哦。谢谢!
Dear Shengnanju,
Thank you for taking the time to write such a wonderfully detailed review. I am delighted to read that you enjoyed your time at The Chilworth and the service provided by Cosmina and the team contributed to an to an enjoyable visit. Rest assured, your comments will be shared and celebrated amongst the team.
We do hope to welcome you back in not so distant and remain entirely at your disposal should you ever require any assistance at all with the making of future bookings.
Kind Regards,
Michelle Dias
Reception Team
房间非常安静,位置非常方便,离地铁很近,服务也很好,附近的意大利餐厅也超级棒!房间很干净的~还帮助我们储存了3天的行李,很感谢!
Dear Tracy9822144,
Thank you ever so much for having shared this wonderful review! I am absolutely thrilled to see that the quality of the service received as a result of our customer oriented team, range of service provided during your stay, made your exceptions exceeded on all fronts and contributed to an enjoyable stay.
Please do not hesitate to contact me should you need any further assistance.
Thank you.
Kind Regards,
Cosmina Lupu
Reception Supervisor
非常好的体验,舒适的房间和空气,现代化的设施,有很多贴心的小赠品,淋浴间很大而且整洁,房间隔音很好,可以很好的休息,以后一定会常来
Dear Pitthu ,
Thank you for taking the time to share such an excellent review with us. I am truly delighted that the team were successful in creating such a memorable experience for you. Please know that I will share your kind words with our service team and with everyone at The Chilworth as they will be so pleased to know that they had such an impact on your visit. In the meantime, we look forward to welcoming you back again soon.
Please do not hesitate to contact me should you need any further assistance.
Thank you.
Kind Regards,
Crystal