在所谓的餐厅的服务很糟糕,服务员得到的订单不对,上了错误的菜式,甚至在菜单上并没有描述。房间本身是合理的,但淋浴设施是一个笑话。当你进入淋浴间时时,几乎没有空间来关闭门,而且你根本不可能在淋浴房内擦干你自己。整个酒店完全没有友好的残疾人设施,并且公共领域很肮脏。我建议没有人能够呆在这个可怕的地方。更多
- 访问酒店网站
- 1 (800) 820-0600
- 餐厅
- 客房服务
- 酒吧/大堂
- 免费网络
在所谓的餐厅的服务很糟糕,服务员得到的订单不对,上了错误的菜式,甚至在菜单上并没有描述。房间本身是合理的,但淋浴设施是一个笑话。当你进入淋浴间时时,几乎没有空间来关闭门,而且你根本不可能在淋浴房内擦干你自己。整个酒店完全没有友好的残疾人设施,并且公共领域很肮脏。我建议没有人能够呆在这个可怕的地方。更多
显示较少Dear Peter G,
Thank you for leaving us a feedback. Providing excellent customer service and comfortable accommodation are some of the things we pride ourselves in and we are sorry to read that in this case you feel we have fallen short of your expectations. We take comments such as these very seriously and would like to follow up with you. I have sent you a private message in effort to obtain more information.
I look forward to hearing back from you very soon and be of further assistance.
Sincerely,
Grace P.
Case Manager
IHGService
说的是4星但更接近3星,食物,服务员和服务都是头等的,有个福利可以免费停车,去约克市中心和海边的交通很方便,唯一不好的是房间装饰简陋,浴室很小,除此没有问题了。
Thank you for taking the time to write a review of your recent visit to our hotel. We appreciate you taking the time to do this and have taking on-board your information regarding the decor. If i can personally be of any further assistance please don't hesitate to contact me directly at hr@hiyorkhotel.co.uk
Kindest Regards
Jade
旅行团当天安排的酒店
设施和环境舒适干净
早餐食物选择不少,如图
同行朋友遗失房门匙,前枱职员耐心处理,值得嘉许
Thank you for your wonderful feedback regarding your stay at the Holiday Inn York.
We take all feedback very seriously and it is great to read that you had enjoyed your visit to our hotel.
We hope that we get the pleasure of welcoming you back to our hotel in the near future.
Kindest Regards
Jade
刚刚结束了约克的9日旅行。约克是英国假日酒店。我的住宿真的非常棒,工作人员非常热情周到!客房服务是一流的,餐厅非常照顾我。我的房间很漂亮…保存得很好,令人愉快。我的床很舒服,淋浴的水压也很好!床旁边的USB插头是顶部的樱桃。我会再回来的,也打算再住在约克假日酒店!谢谢这里的一切❤️
酒店所有员工都值得表扬。 他们的服务一直都很出色。 我希望这家酒店的老板会善待这些员工----他们是酒店的(宝贵)财产。 这里的食物也非常好吃。 房间也很好----房间虽普通,但是干净而又舒适。强烈推荐这家酒店。
Thank you for taking the time to tell us about your experience at Holiday Inn YORK.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at or hr@hiyorkhotel.co.uk.
Sincerely,
Jade Gunn
hr@hiyorkhotel.co.uk