这个酒店一年前接管另一家旅馆令人失望甚至假日酒店标准。食物很差,员工有优秀的英语,但水平不如我在希尔顿想要尝试的那家同样价格的酒店。更多
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这个酒店一年前接管另一家旅馆令人失望甚至假日酒店标准。食物很差,员工有优秀的英语,但水平不如我在希尔顿想要尝试的那家同样价格的酒店。更多
显示较少Dear Nicholas W
Many thanks for taking the time to post your review. As a customer service focused hotel I am saddened to see that you did not enjoy your stay with us. To investigate the issues you encounter it would be very helpful if you please send me the details of your stay date and issues you encounter during your stay.
I do hope that you will return in the near future and give us a second chance.
Kind Regards
Vikrant Tyagi
gm@hibelfastcitycentre.co.uk
优质的住宿,一尘不染的房间,房间比大多数带有大型淋浴间的房间大。 工作人员非常乐于助人,并愿意为人跑腿。我们会再来假日酒店在的。贝尔法斯特是一个充满活力的城市,有很多景点和活动。
Dear Mrs c Phillpot,
Thank you very much for taking the time to share your recent experience at Holiday Inn Belfast City Centre.
We are so pleased you had an excellent stay with us and that you will certainly stay with us again! It is great to read such positive feedback about our hotel and we are very happy that your room was spotlessly clean and spacious, and also that all of our team were very helpful and willing to go that extra mile to ensure that your stay was a good one.
It was a pleasure having you stay with us and we hope to see you again soon.
Kind Regards,
Nicolle Loughran
Guest Relations Manager
我因为要赶早班机,所以只能早上很早起床,我只能发发牢骚。但是酒店前台团队简直是服务业的标杆,让我不再难过。一切东西都处理很有效率,很快速。还有很个性化的魅力。唯一的不好就是我在这个酒店呆的时间太少了。酒店很舒适,还有友好,充满效率的服务员和温暖的欢迎。我绝对会再来的。
这家酒店的地理位置很便利,离汽车站只有几分钟路程。酒店里所有的员工都非常热情友好,乐于助人。早餐也很美味,我们有天晚上去酒吧吃了晚饭,料理很美味,而且价格也很实惠。酒店房间和这里的一切都完美地满足了我们的需求,特别舒适惬意。
Dear cathiegr51,
Thank you very much for taking the time to share your recent experience at Holiday Inn Belfast City Centre.
I am so pleased you had an enjoyable stay with us and that you were particularly impressed by our central location, helpful and friendly staff, good food and also our well equipped and comfortable rooms! It really is great to receive such a positive review about our hotel and staff, I will be sure to relay your wonderful feedback to all of my colleagues!
It was lovely having you stay with us and hopefully we will see you again soon.
Kind Regards,
Nicolle Loughran
Guest Relations Manager
酒店位置非常棒,在市中心——从欧罗巴巴士站走几分钟就能到(霍普大街上有出口,酒店就在马路对面)——周边有很多餐厅/酒吧/商店以及很便利的交通枢纽。酒店顾客服务非常棒——酒店的所有员工都很友好,乐于助人。酒店维护得很好——所有区域都保持的很不错,打扫的非常干净。房间很宽敞(我们住在7层)床很舒适,枕头很好,浴室卫生间的水压很大,客房托盘每天都会有人换新的东西。这里自助早餐和冷餐热菜都非常棒,经常会换新。我们非常喜欢在贝尔法斯特的居住体验,贝尔法斯特满足了我们的全部需求。一定还会再来的,很推荐这里。
Dear Kathleen M,
Thank you very much for leaving a lovely review of your recent stay with us here at Holiday Inn Belfast City Centre, we really appreciate you taking the time to share your experience.
I am delighted to hear you thoroughly enjoyed your trip to Belfast and that our hotel more than met your needs! It is great to receive such positive feedback about our hotel and we are all very happy that you really liked our central location, friendly and helpful staff, comfortable rooms and large selection of breakfast offerings.
All of our team work very hard to make sure that each guest has the best stay possible so I know just how much they will appreciate your kind comments.
It really was a pleasure having you stay with us and we hope to see you again soon!
Kind Regards,
Nicolle Loughran
Guest Relations Manager
作为第一次独自前往贝尔法斯特的加拿大女性游客,我非常喜欢在贵酒店的住宿,酒店地理位置十分便利,步行即可到达市中心。酒店最近刚装修过,非常干净,保养得很好。特别感谢酒店员工:前台的考特尼和海伦,他们为我们提供很多关于这个城市游玩景点的建议,也特别感谢早餐期间提供服务的克洛伊以及埃蒙,特别感谢晚餐中玛格达为我们提供的特别照顾,当然还有了不起的厨师!来自凯瑟琳的感谢。
Dear Catherine L,
Thank you so much for taking the time to leave us such an amazing review of your recent stay with us here at Holiday Inn Belfast City Centre, we really appreciate you sharing your experience.
I am so pleased that as a first time solo traveller to Belfast you very much enjoyed your stay with us, and that was largely due to the service that you received from all of our team. I will be sure to pass your feedback on to all of my colleagues, and especially to the chefs, Courtney, Helen, Chloe, Eamon and Magda who made you feel looked after and were deserving of a special mention!
I am also glad to see that our central location was ideal for your travels, and that you found our hotel to be very clean and well taken care of. I hope that you found our brand new open lobby area to be nice and relaxing.
It was a pleasure having you stay with us and we genuinely hope to see you again in the future!
Kind Regards,
Nicolle Loughran
Guest Relations Manager
物有所值,房间干净,从前台到酒保的服务都很周到。我会毫不犹豫的再次入住。从酒店步行就可以到市中心各处。虽然工作人员很忙碌,但是员工还是会抽出时间服务每位顾客。
Dear Yermantellsithowitis,
Thank you so much for leaving such a great 5* review of your recent stay with us here at Holiday Inn Belfast City Centre, we really appreciate you taking the time to share your experience.
I am so pleased you had such an enjoyable stay with us and that you would stay with us again on your next visit to Belfast! It is great to see that you liked our central location, clean rooms, and also that you received excellent customer service from our team across all departments. Everyone works very hard to make sure that each guest has the bets stay possible so I know that they will be delighted to read your fantastic feedback.
It was a pleasure having you stay with us and we hope to welcome you back again in the future.
Kind regards,
Nicolle Loughran
Guest Relations Manager