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1 - 6 条点评,共 2,542 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2周前点评 通过移动设备发表

我们在这度过了一段美好的时光。员工们都很亲切友好。酒店有完美的早餐和可爱的水疗设施。从酒店出发步行10分钟可以到码头。我们在格拉斯哥的时候会更经常入住这家酒店。我们要求晚一点退房也没问题。我真的很喜欢这家旅馆。特别感谢Meghan xx

感谢 Caron M
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
StuartG1875,孟席斯格拉斯哥酒店 的 General Manager,回复了这篇点评回复时间:2周前
Google 翻译

Dear Caron M

Thank you for taking the time to write a review following your recent stay with us and may I say how much we appreciate your positive comments.

Your appreciation of our service and attention to detail will be shared with our team at the hotel, especially Meghan as they are always delighted to learn of our guests' experiences.

We look forward to welcoming you back on your next visit to the city

Kind Regards
Stuart Grant - Cluster General Manager

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
3周前点评 通过移动设备发表

自从我上次入住以来很长的一段时间,没有什么改变,甚至有点失去了光泽。周围有些旧,从未见过等待如此长时间的早餐。一切都好,但最好打折,因为如果看到更高的价格,我会失望的。

感谢 kb0wman
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
StuartG1875,孟席斯格拉斯哥酒店 的 General Manager,回复了这篇点评回复时间:3周前
Google 翻译

Dear kb0wman

Thank you very much for taking the time to your review your stay with us, and I was pleased to hear that overall you had an enjoyable stay with us. I was sorry to hear that there was a wait for breakfast where we do encourage our guests to join us early and beat the scramble.

Thank you again for your feedback, and we are looking forward to welcoming you back.

Kind Regards
Stuart Grant - General Manager

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2018年9月30日的点评

我被升级到一个非常非常棒的套房。我必须提一下那些糟糕的沙发和椅子,它们又脏又不舒服,应该马上扔掉。旅馆的其他地方都很旧,但游泳池很干净,运行泳池的女孩非常友好。晚餐的质量一般,但我想提一下那位名叫杰克的领班。她是一位非常棒的女士,我们的晚会就是由她举办的。早餐是在没有人真正负责的情况下运行的。很多非常年轻的人没有去。早餐质量很差,所以我推荐这家酒店,但我希望他们注意到我的问题,因为我们可能会再来,因为友好的员工和美丽的套房

感谢 annyb555
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
StuartG1875,孟席斯格拉斯哥酒店 的 General Manager,回复了这篇点评回复时间:2018年9月30日
Google 翻译

Dear annyb555

Thank you for taking the time to share your experience on Tripadvisor. Any feedback is always gratefully received, as it assists me in monitoring the service we provide and helps me seek to find improvement wherever necessary.

I really am very sorry that there were elements of your stay with us that you did not enjoy. Please accept my apologies for the inconvenience and disappointment caused and be assured that I have taken on board your service comments and preferences and have reviewed each point with my team, looking to find any experience improvements wherever possible.

I am very sorry that your experience was not as positive as that of others on this site but thank you for sharing this with us and highlighting areas where improvement may be found.

Yours sincerely,
Stuart Grant - General Manager

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2018年9月10日的点评 通过移动设备发表

我们刚刚从孟席斯格拉斯哥酒店过夜回来。我们是通过iTISON预定这家酒店的,另外我们都没有看到关于这家酒店的负面评论。我们订了一间经典客房,到了后发现他们给我们安排了一间商务客房,这间客房是十分巨大的,从全景落地玻璃这边望出去,可以看到全部美丽的景色。酒店的食物真的是美味可口。孟席斯格拉斯哥酒店,请继续好好干吧,你们的员工全都表现得超级棒。

感谢 Angmac01
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
StuartG1875,孟席斯格拉斯哥酒店 的 General Manager,回复了这篇点评回复时间:2018年9月10日
Google 翻译

Dear Angmac01

Many belated returns, and thank you very much for taking the time to your review your stay with us. I was delighted to hear that the staff are fantastic, and who do work hard and are a real credit.

Thank you again for your feedback, and we are looking forward to welcoming you back when you are next in Glasgow.

Kind Regards
Stuart Grant -Cluster General Manager

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2018年9月2日的点评

在贺曼住了一个晚上,很高兴,酒店很好又干净,就是有点破旧。美味的晚餐由可爱,乐于助人,专业的黛米(人名)提供。房间很好,床很舒服,早餐是标准价,总的来说很开心。唯一不足的地方在于,停车信息很少,应在网站上事先让顾客知道,酒店只有3个停车位和2个残疾人停车位。但是,可以花7磅把车停在马路对面的旧停车场。

感谢 Jack L
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
Stuart G,孟席斯格拉斯哥酒店 的 General Manager,回复了这篇点评回复时间:2018年9月2日
Google 翻译

Dear jnrlogan

Thank you very much for your review. While I was pleased to read that you had a good stay, I do apologise that this was not the perfect stay that we pride ourselves on delivering. Please be assured that your comments have been taken on board with regards to details on parking to allow us to enhance the experience that is delivered.

Thank you again for your feedback and I do hope that we have the opportunity of welcoming you back to our hotel on your next visit to Glasgow.

Yours sincerely, Stuart Grant - Cluster General Manager

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此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2018年8月24日的点评 通过移动设备发表

从我办理入住到退房的时间里,这家酒店的员工都非常友好和乐于助人。它干净整洁,食物很好,房间里非常干净。我唯一不满的地方是健身房,虽然很舒适,但有些脏乱不堪和维护不周。从中央车站乘火车过来,只需15分钟的步行就能到达格拉斯哥酒店,但你也可以花费3欧元乘坐带有智能支付系统的出租车。请一定要在这里预订。

感谢 stevenholt81
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
Stuart G,孟席斯格拉斯哥酒店 的 General Manager,回复了这篇点评回复时间:2018年8月25日
Google 翻译

Dear stevenholt81

Thank you for reviewing your stay on tripadvisor and I was pleased to read your comments about your stay at our hotel and about outr team.

Thank you again for your feedback and I hope that we'll have the opportunity to welcome you again soon.

Kind Regards
Stuart Grant - Cluster General Manager

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