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1 - 6 条点评,共 1,162 条
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2017年8月4日的点评 通过移动设备发表

这是一家真的很差的旅馆,之前说会提供一切,结果什么也没有。主要问题是工作人员,他们都不理人,一点帮助都没有,显然他们也没有得到好待遇。房间很好,床也很舒适,但休闲设施都坏了,什么都没得玩。而且价格还那么高,我觉得还是去别的住吧。

感谢 discerningtravelleru
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
MacdonaldAviemore,Macdonald Highlands Hotel at Macdonald Aviemore Resort 的 Guest Relations Manager,回复了这篇点评2017年8月7日已回复
Google 翻译

Dear dcolenso,

Thank you for taking the time to write your review. I am disappointed to read your comments about the staff, our staff team are one of the resorts greatest assets and I am sorry to read you did not find them helpful, I will certainly pass this feedback on. I am glad to read that the rooms were good that the bed was comfortable. I am somewhat confused about your comments in relation to the leisure facilities, guest have free access to the pool, gym, soft play and daily entertainment. The only thing they need to pay extra for is our some the new outdoor activities such as grass sledging and body zorbing and our indoor inflatables and Nerf war zone.

Kind regards
Ruth Dixon

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2017年7月8日的点评

这家旅馆在高地,坐落在一个非常安静的地方。床很漂亮,毛巾和盥洗用品也非常漂亮。但是浴室太小了。大厅有点过时,整个度假村和大部分城镇似乎在5点或6点关门。这非常不幸,因为我们是一个规模庞大的旅游团的成员。酒店餐馆不错。有很多地方可以去散步。

感谢 kbqhills
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
General M,Macdonald Highlands Hotel at Macdonald Aviemore Resort 的 General Manager,回复了这篇点评2017年7月11日已回复
Google 翻译

Dear kbqhills,

I am glad to hear that you enjoyed our comfy beds and the toiletries in the rooms, I am sorry that you found the bathrooms a bit small and you are quite right most of the shops in Aviemore do close up at around 5.30pm, I hope this did not effect your enjoyment of the stunning Cairngorms National Park to much and as you say we are very lucky to have so many lovely walks to choose from.

Kind regards
Ruth Dixon
Operations Manager

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2015年3月8日的点评

我们在这里住了2晚,房间很干净,虽然有点小。装饰有一点过时,尤其是在酒吧。我们订的房间服务很好。服务无可挑剔。所有我们碰到的员工彬彬有礼、乐于助人。早饭吃的是美味和丰富的。肯定会推荐给别人。

感谢 PetzaC
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
General M,Macdonald Highlands Hotel at Macdonald Aviemore Resort 的 General Manager,回复了这篇点评2015年4月11日已回复
Google 翻译

Dear Guest

Thank you for taking the time to post a review on Trip Advisor.

I am glad you enjoyed your stay with us. I will pass the comments on to the team who will be delighted to hear them. We at the resort aim to go above and beyond to exceed our guest’s expectations.

I look forward to welcoming you back soon

Kind Regards

Christopher Wayne-Wills
Chief Executive Officer
Macdonald Aviemore Resort

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2015年3月9日的点评

大厅服务员很热情,我们登记入住的时候收到了很好的待遇,他们还带我们找到了房间。我们要走很长的路,经过防火门然后再下楼才找到了房间。房间给人的感觉还不错,但是相比较的话价格还是显得高了点。卫生间太小了,挂毛巾的暖气架子也很小,毛巾也没处挂去。床太软了,睡着不是很舒服,我们一群人都感觉没有睡好。房间和外面的走廊略有装修,早餐还不错,但是比起我们以前住过的其他酒店,感觉食物种类选择不是很多。泳池还不错,但是按摩浴缸不能用了。后来员工们告诉我浴缸已经坏了两年了。总的来说酒店和里面的设备都太陈旧了,需要好好装修一下。

感谢 stubenScotland
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
General M,Macdonald Highlands Hotel at Macdonald Aviemore Resort 的 General Manager,回复了这篇点评2015年4月11日已回复
Google 翻译

Dear Guest

Thank you for posting your review.

I am sorry to hear that you did not enjoy your stay with us. Our aim here at the Resort is to achieve and exceed our guest’s expectations, please accept my sincerest apologies that you felt this were not forthcoming during your most recent visit. This year we are investing £5.5 million into the Resort to further hotels up to 4 star standards.

Thank you once again for your comment, such feedback is a valuable way for us to monitor our operations and to make improvements where necessary. I do hope that my assurances will afford us the opportunity to welcome you back to the Resort in the near future.

Kind regards

Christopher Wayne-Wills
Chief Executive Officer
Macdonald Aviemore Resort

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2015年3月1日的点评

此时此刻,我们正享受呢。酒店的住宿是我们家庭旅行住亚马逊房间的一部分。到目前为止没有任何缺点。很喜欢麦当劳,我的婚礼也是在其中一家当中举行的,非常喜欢。房间很大,有电视,甚至还有洗碗机。Defo会再次光临的,并且推荐给其他人。他们有一个全面的监督活动中心,即使孩子刚出生。我们昨晚都有一些迷茫,不知道他们是怎么做的,你只需要预定,并且把孩子给他们,就可以安静的去吃晚饭了。不错这一点很不错。超赞!不敢相信之前我居然没发现这个地方。喜欢这里。

感谢 Lisa M
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
General M,Macdonald Highlands Hotel at Macdonald Aviemore Resort 的 General Manager,回复了这篇点评2015年4月11日已回复
Google 翻译

Dear Guest

Thank you for taking the time to post a review on Trip Advisor.

I am glad you enjoyed your stay with us. The Activity Centre is a new addition that completed last year and has been great for the families on the resort. I will pass the comments on to the team who will be delighted to hear them. We at the resort aim to go above and beyond to exceed our guest’s expectations.

I look forward to welcoming you back soon

Kind Regards

Christopher Wayne-Wills
Chief Executive Officer
Macdonald Aviemore Resort

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