Dear Michael O, thank you very much for taking the time to review your recent wedding experience with us at Cromlix and Chez Roux. I am very pleased to read that you loved the Stewart room and many of our public areas including our wonderful billiards room. I am disappointed to read that the service at breakfast was not to the standards you would expect at a five star, I will be sure to pass on your feedback to our restaurant management team, so they can investigate. Please rest assured this is not our usual standard and frequently receive positive comments on our high level of service. We do hope that we can welcome you back to the house again in the future.
Kind Regards,
Graeme Green