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附近酒店
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1 - 6 条点评,共 1,422 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2015年6月20日的点评

这是一家你必须说在很多方面都需要补救的酒店。找你的房间就像是在迷宫一样。你必须知道万一发生火灾你要做什么。窗户在一条繁忙的街道上面。浴室没有热水,急需翻新。因此,自己判断,但住一个晚上足够用了。

感谢 booksVa
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.ie 查看原文
Treacys_Waterford,Treacys Hotel Waterford 的 Sales and Marketing,回复了这篇点评2015年6月26日已回复
Google 翻译

Dear guest,

Thank you for your recent stay with us. I'm very disappointed to hear you did not enjoy your stay with us.

I must apologise you had problems with hot water in your room. Unfortunately we had some issues with one of our boilers however once we had the issue resolved it only took 20 mins to heat the water to full temperature. I must admit i am a little surprised you had trouble finding your room. We have extensive signage throughout the hotel and any member of staff would be happy to assist should a guest be having difficulty. In the unlikely case of a fire, we recommend that all our guests follow the fire safety instructions located on the back of every bedroom door. These will direct guests to the nearest fire exit which are all clearly highlighted throughout the hotel.

Once again, thank you for your recent visit with us.

Kind regards,

Michelle O'Halloran
Sales and Marketing

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2015年6月10日的点评

我已经和丈夫拥有许多次住在Tracy's Hotel 的乐趣了。这是到目前为止沃特福德最好的酒店。我们定期从基尔代尔旅行下来。员工很棒,也没有什么可烦恼的。他们总是非常乐于帮助,有礼貌,而且费尽心思让你保持一个愉快的经历。这家酒店维持的很好,很干净。无论是酒吧还是餐厅里的食物都很好。我们住过了这么多次,还没有找到任何理由来抱怨。游泳池和其他水疗中心的设施都是首屈一指的。酒店非常物有所值。

感谢 Sean M
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.ie 查看原文
Treacys_Waterford,Treacys Hotel Waterford 的 Sales and Marketing,回复了这篇点评2015年6月15日已回复
Google 翻译

Dear guest,

Thank you for taking the time to share your experience of Treacys Hotel Waterford. I'm thrilled you and your husband enjoyed your many stays with us.

Thank you for your lovely compliments on the services we provide. I will certainly pass on your wonderful comments to the rest of the team.

We look forward to welcoming you back to Treacys Hotel very soon.

Kind regards,

Sales and Marketing Team

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2015年5月31日的点评 通过移动设备发表

我们在这家酒店住了4天,在附近旅游,泡泡温泉。酒店房间又小又老,破旧肮脏。服务员换了毛巾就走,也没停下来打扫卫生、整理床铺。我们有3个人回到房间都发现服务员离开时没关房门,一整天开着。我们找温泉的时候出了点问题,因为游泳池、健身房和美容室在不同楼层。你可能从酒店健身房走去游泳池,但酒店里没有储物柜。我们发现一些早餐餐盘上有食物碎屑和头发。晚餐好一些,服务员态度也不错。我们不推荐这里,以后也不会再来,这里不是温泉酒店,就是个带游泳池的酒店。又旧又脏。

2  感谢 Graham M
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.ie 查看原文
Treacys_Waterford,Treacys Hotel Waterford 的 Sales and Marketing,回复了这篇点评2015年6月5日已回复
Google 翻译

Dear guest,

Thank you for taking the time to share your experience following your recent stay with us. I'm disappointed to read you did not enjoy your stay here at Treacys Hotel.

I'm very sorry you had trouble locating the leisure centre and spa. These are two different areas of the hotel so they are on different floors. There is extensive signage throughout the hotel directing guests to both of these areas. Also, any staff member is available to help guests locate all areas if they are having difficulty. In regards to the lockers, we recently purchased new full length lockers which are arriving next week.

I am shocked you found dried food and hairs on plates and that housekeeping did not dust etc. your room. It is standard policy that housekeeping do not change bed sheets every day during long stays but rather every second day. However i will certainly bring this to the managers attention for investigation.

I'm very sorry you were disappointed with your room. Our hotel does offer a wide range of rooms varying in size, layout etc. We are always more than happy to change rooms for guests if they request this.

Once again, thank you for your review.

Kind regards,

Sales and Marketing Team

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2015年5月22日的点评

很棒的酒店,员工非常友好,能照顾到每个细节。房间一尘不染,自助式早餐非常不错,新鲜而且可选择的种类也很多,我一定会向大家推荐这家酒店。每一处都很完美!

1  感谢 Milton C
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
Treacys_Waterford,Treacys Hotel Waterford 的 Sales and Marketing,回复了这篇点评2015年5月27日已回复
Google 翻译

Dear guest,

Thank you for taking the time to write such a wonderful review. I'm delighted you thoroughly enjoyed your stay with us and i look forward to passing on your compliments to the rest of the team.

I do hope we will be welcoming you back to Treacys Hotel very soon.

Kind regards,

Michelle O'Halloran
Sales and Marketing

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2015年5月21日的点评

五月中旬入住了两晚,工作人员非常友善、工作效率很高。房间宽敞,特别干净。自助早餐的质量一流,我们晚餐是在酒吧吃的,也非常的好。我们绝对会再次入住,总的来说,我们非常喜欢这里。

2  感谢 adaczo
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.ie 查看原文
Treacys_Waterford,Treacys Hotel Waterford 的 Sales and Marketing,回复了这篇点评2015年5月22日已回复
Google 翻译

Dear guest,

Sincere thanks for sharing your experience following your recent stay in Treacys Hotel. I am thrilled you thoroughly enjoyed your stay.

I look forward to passing on your wonderful comments to the rest of the team and i hope we will be welcoming you back to Treacys in the near future.

Kind regards,

Michelle O'Halloran
Sales and Marketing

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2015年5月20日的点评

我最近在这家可爱的酒店,酒店的房间很干净,床也很舒服。工作人员都很友好,住在这里真的很棒,尤其是早餐太美味了,看起来都很棒。我一定还会再来入住的,对我来说这里就是五星级了。

3  感谢 Gemma F
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
Treacys_Waterford,Treacys Hotel Waterford 的 Sales and Marketing,回复了这篇点评2015年5月22日已回复
Google 翻译

Dear guest,

Sincere thank for sharing your experience regarding your recent stay in Treacys Hotel. I am thrilled you had an enjoyable time with us.

Thank you for all your lovely comments and i look forward to welcoming you back to Treacys in the near future.

Kind regards,

Michelle O'Halloran
Sales and Marketing

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